This partial overview contains the full profiles from S3-Medien GmbH to Zoho Corporation GmbH. Further suitable providers can be found in the topic overview. The classification determines the placement of the profile, not an exclusive specialisation.
Define the permitted answer scope
Collect frequent customer questions and separate general information from cases involving personal data. Opening hours and required documents can be handled differently from a complaint, a binding commitment or a contract change. For each group it should be clear whether the bot answers, collects information or hands over to a person.
Check how an answer is presented as well as its content. Customers must be able to see how to reach the responsible person if the information does not help. A contact route that appears only after several unsuccessful dialogues can make handling more difficult.
Check channels and system actions separately
Website, WhatsApp and an internal chat are different points of access. That a provider describes a website chat does not prove an existing messenger integration. Likewise, an answer from a knowledge base, reading an order status and changing an order are different scopes of service.
Have these scopes named individually in the offer. Where an interface already exists, setup, rights and possible limits of use need to be clarified. For a new integration, development and maintenance belong in the calculation.
Full provider profiles: S3–Zoh
53 companies in this selection. Alphabetical, without ranking.
AI website chat for customer questions and enquiry intake
S3-Medien develops and integrates AI chatbots for company websites. The bots use language models for customer questions, FAQ answers and the recording of prospective clients' enquiries.
Development and implementation according to an agreed use case.
Saticon from Bochum offers an AI chatbot for recurring customer questions. The assistant can draw on company-specific information. In addition to a WordPress integration, Saticon describes custom adaptations for other websites.
Chatbot software and custom development and integration
Custom AI chatbots for retail, shopping centres and service platforms
SawatzkiMühlenbruch develops AI chatbots for customer communication in retail and shopping centres. The systems answer questions based on the client's own content. The agency also offers the design and implementation of further AI applications.
Custom development and implementation of AI applications.
Essen, registered office: Kunstwerkerstraße 187, Essen. Business address according to the legal notice read. Location evidence Essen
To clarify for the specific offer
The legal notice gives both 45136 and 45134 for the same street. The city of the registered office, Essen, is unambiguous; clarify the postcode before an address is displayed.
Agree data sources, integrations and support for the specific project.
SZ&P from Ulm offers AI chatbots for customer enquiries, product information and recruiting. Implementation is carried out together with a programming partner; the service package includes implementation, hosting and support.
Agency service with technical implementation partner
AI chatbots for product questions and customer service
Sellium develops chatbots that help customers with product search and answer questions about orders, returns or warranties. For this purpose, knowledge bases, customer data and internal processes are connected.
Consulting, development and integration of custom AI solutions.
SB Systems Solutions develops AI chatbots for websites and WhatsApp. The provider mentions answers from its own knowledge base, the qualification of enquiries, appointment booking and handover to people, among other things.
Set-up, training and operation for mid-sized companies according to the services page; nationwide remote collaboration.
Seybothenreuth, registered office: Hauptstraße 23, 95517 Seybothenreuth. Company address according to the public provider source. Location evidence Seybothenreuth
To clarify for the specific offer
Check model service providers and data flows for each project; models from various providers being named does not mean a uniform hosting commitment.
InfoPilot KI with chat function for specialist portals
SHI offers InfoPilot as a platform for publishing specialist content. The module InfoPilot KI adds a chat function with dialogue context to semantic search and can be integrated into existing portals.
Modular platform component with custom integration.
Augsburg, business address: Konrad-Adenauer-Allee 15, 86150 Augsburg. Business address according to the legal notice read. Location evidence Augsburg
To clarify for the specific offer
The module's target group is in particular specialist publishers and specialist portals. Clarify the data stock, language models and scope of integration in the specific offer.
Simple KI offers website chatbots for recurring customer questions. The systems are tailored to the respective business's products, prices and common enquiries; WhatsApp is mentioned as an additional channel.
Project-based setup and integration; ongoing support by agreement.
Freiburg im Breisgau, registered office: Kaiser-Joseph-Straße 194, 79098 Freiburg. Company address according to the public legal notice. Location evidence Freiburg im Breisgau
Potsdam Media integrates AI assistants into websites. The assistants are tailored to the company, answer visitors' questions and qualify customer enquiries.
Set-up and integration as well as ongoing website support.
Website chatbots with integration into business processes.
Smart KI Solutions offers AI web widgets that answer visitors' questions, capture contact details and qualify enquiries. The platform connects these conversations to an approved knowledge base and, on request, to calendars, CRM and ticketing systems.
Development and integration of AI website chatbots
smart unit from Bensheim develops AI applications for websites and existing company systems. The offer includes chatbots that handle customer questions and pass them on to staff if required. The agency handles planning and technical implementation.
Bensheim, registered office: Weidenring 3, 64625 Bensheim. Business address according to the official provider source that was read. Location evidence Bensheim
Implementation of AI chatbots as part of shop and website projects.
smugo from Trier implements websites, online shops and custom software. In a published client project, the agency describes the setup of an AI chatbot for the customer service of an online shop.
Custom implementation as part of website and shop support.
Trier, registered office: Am Deimelberg 12, 54295 Trier. The legal notice that was read names the legal entity and this address. Location evidence Trier
To clarify for the specific offer
The chatbot platform used and the scope of functions are not publicly specified.
SNcom from Ahlen integrates AI chatbots and further automation solutions into customer service. The offer describes, among other things, chatbots based on ONLIM and the connection to CRM and other service channels. Assistance functions for customer service staff are also offered.
Consulting and integration of chatbot and contact centre systems
Custom chatbots for service and customer enquiries
Softstorm develops custom AI chatbots for customer service, lead generation and support. The company combines these services with software development and the automation of business processes.
Project-based setup and integration; ongoing support by agreement.
Software Mind develops generative AI applications and AI chatbots. The services page describes, among other things, a chatbot prototype in healthcare and a chat interface for gaming questions.
Custom software development, prototypes and integration.
AI chatbots as a component of contact centre solutions
Sogedes plans and integrates solutions for customer service and sales across several contact channels. The Customer Engagement services page explicitly mentions AI-supported text chatbots and their use as self-service in the contact centre.
Concept, technology selection, integration and ongoing operation.
Mannheim, business address: Havellandstraße 14, 68309 Mannheim. Business address according to the legal notice that was read. Location evidence Mannheim
To clarify for the specific offer
Confirm the text chat functions of the contact centre solution on offer separately. The provider's own newer modules for telephony, e-mail and Agent Assist should not be equated with a standalone website chatbot.
WhatsApp assistant for customer questions and appointment bookings
Sonora Solutions from Köln sets up AI assistants for WhatsApp. The solution answers questions about the stored services, checks free appointments in the connected calendar and can make bookings in the chat. For complex enquiries, the conversation is to be handed over to staff.
Setup on the WhatsApp Business number and an assistant system offered monthly.
Sprinklr offers AI agents for support and sales via chat, messaging and other service channels. Companies can link dialogues to their knowledge and workflows and hand conversations over to staff. The German company is represented in Hamburg.
AI agents within the Sprinklr platform; setup and scope of functions are agreed project by project.
Hamburg, business address: c/o Turnbull & Irrgang GmbH, Bleichenbrücke 9, 20354 Hamburg. Business address according to the German legal notice; not equated with the separately named office. Location evidence Hamburg
Hamburg, branch: c/o Office.ONE, Am Sandtorkai 27, 4th floor, 20457 Hamburg. The official list of locations names this Hamburg office of the German GmbH. Location evidence Hamburg
München, branch: c/o Unicorn workspaces, Kaufingerstr. 24, 5th floor, 80331 München. The official list of locations names this München office of the German GmbH. Location evidence München
To clarify for the specific offer
Distinguish between the legal notice address and the operational Hamburg office; have the contracting party confirmed in the offer.
SPRYLAB develops AI chatbots for digital information services. The NEXI reference describes dialogue-based access to local news and service information for Nussbaum Medien, with connected content sources and step-by-step further development.
Customer-specific development and integration into existing platforms
Berlin, registered office: Keithstraße 2-4, 10787 Berlin. Company address according to the official provider source that was read. Location evidence Berlin
AI chat assistance for estate agents and appraisers.
Sunside AI develops website chatbots for real estate companies. The assistants answer questions about properties, qualify prospective customers and can support appointments, the sending of property exposés and handover to staff.
Custom website chat assistance with suitable sales integrations.
Braunschweig, registered office: Schiefer Berg 3, 38124 Braunschweig. Company address according to the legal notice that was read. Location evidence Braunschweig
Superchat connects company messages from various channels with AI agents. The provider describes the automated handling of customer enquiries and use for tasks in sales and support.
Own communication software with setup of an AI agent and knowledge base.
Berlin, registered office: Prenzlauer Allee 242-247, Haus 7, 10405 Berlin. Company address according to the public provider source. Location evidence Berlin
To clarify for the specific offer
Check the AI functions, channels and handover rules of the respective package.
TaraOS answers customer enquiries via the WhatsApp Business platform. The AI supports the structured capture of enquiries and can hand conversations over to staff. A team member can take over the chat, whereupon the automatic assistance is paused.
Website creation with AI chat for customer questions
Bolting IT builds websites for smaller businesses and, on request, integrates an AI chatbot. It answers questions about services, prices and opening hours. The chat is part of the ongoing care packages from the Plus variant onwards.
Website project with a subsequent monthly care package.
Rastede, business address: Christian-Ludwig-Bosse-Str. 20, 26180 Rastede. Company address according to the legal notice that was opened. Location evidence Rastede
Website chatbot for answering and qualifying enquiries
chattastic takes over the content of a company website and supplements it with stored knowledge. The AI assistant answers visitors' questions, records the enquiry and passes contact details to the team.
Bookable chatbot platform with website widget and administration interface.
melibo offers AI chatbots and AI agents for customer service in e-commerce. Companies can store, for example, FAQs, documents and web links as knowledge sources; the provider also handles the set-up and the connection to shop and helpdesk systems.
Own platform with consulting; the exact scope of rollout and operation are to be checked separately.
ThinkOwl offers a platform for automated customer dialogues via chat, messenger, e-mail and voice. The chat functions can be linked to case handling and other service processes.
Mülheim-Kärlich, registered office: Carl-Benz-Straße 10-12, 56218 Mülheim-Kärlich. Address and company name in the legal notice that was read. Location evidence Mülheim-Kärlich
Köln, branch: Stollwerckstraße 17-19, 51149 Köln. Listed as a location on the official contact page. Location evidence Köln
Pixelschmied from Wuppertal develops AI chatbots based on approved company content. The tasks described include customer questions, the capture of enquiries and handovers to staff. The provider plans data connection, answers and operating variant for the respective project.
thynk.media from Lingen develops AI chatbots for websites. The applications described include the capture and pre-qualification of enquiries as well as product recommendations. The company connects the solutions with existing software and offers training in their use.
Lingen (Ems), registered office: Kaiserstraße 10b, 49809 Lingen (Ems). Business address and provider named on the official page that was read. Location evidence Lingen (Ems)
ZIGLA from Brakel develops automations and AI assistants for regional businesses. The offer explicitly includes assistants that answer questions in the chat. Analysis, prototype, rollout and ongoing support are put together for the respective process.
Custom AI chatbots for customer enquiries and support
TIQ Solutions develops conversational agents for customer service and support. The offer mentions answering enquiries and a handover to responsible staff; the systems are integrated into existing applications via interfaces.
Requirements analysis, development, API integration, training and further development.
API connection in the offer; setup and integration according to the scope of the offerIntegrations evidence
Not yet documented in the register:
Channels
Operating model
Rollout and product status
Pricing model
Locations
Leipzig, business address: Weißenfelser Straße 84, 04229 Leipzig. Business address according to the legal notice that was opened. Location evidence Leipzig
Web project package with AI chatbot and the company's knowledge base.
Ecolution AI offers an AI chatbot with a company-specific knowledge base in its web package KI-Architektur Special. The package described also includes the connection of CRM and calendar as well as procedures for forwarding enquiries.
Custom web project with AI integration and subsequent support
AI website chat with Claude models and administration interface.
Tomware offers an AI chatbot that is embedded in websites via a script. Companies set up answers and appearance via a dashboard and can analyse conversations and frequent questions.
Krefeld, business address: Prinz-Ferdinand-Straße 148, 47798 Krefeld. The official legal notice names the provider with this address. Location evidence Krefeld
To clarify for the specific offer
WhatsApp, Telegram and Teams are still listed under In development on the offer page and are not presented here as available.
Legal notice address used; differing office addresses on the contact page and in the footer have not been adopted as additional locations.
trbo from München offers an AI chatbot for customer service in e-commerce with trbo Chat. The solution answers recurring questions about products, orders and support on the basis of the service information provided.
München, registered office: Leopoldstraße 41, 80802 München. Company address according to the provider legal notice that was read. Location evidence München
trurnit offers AI chatbots for energy suppliers and municipal utilities. The company connects existing documents with website and messenger dialogues and handles concept, technical integration and subsequent support.
Concept, dialogue and process design, implementation and long-term support.
Ottobrunn, registered office: Putzbrunner Straße 38, 85521 Ottobrunn. Company address according to the public legal notice. Location evidence Ottobrunn
To clarify for the specific offer
The focus is on energy suppliers and municipal utilities; clarify the platform used and the licence model project by project.
TSA Public Service publishes the Govii offer for questions about administrative services and responsibilities. The bot accesses existing administrative information and can ask follow-up questions.
Industry-specific chatbot software for public administration
Halle (Saale), registered office: Herrenstraße 20, 06108 Halle (Saale). Company address according to the legal notice that was read. Location evidence Halle (Saale)
To clarify for the specific offer
Focus on public administration; suitability for private-sector SMEs cannot be derived from the offer. Older terms of use still name Govii UG, so have the current contracting party confirmed.
Setup of AI chatbots for website and WhatsApp with CRM integration.
Upscaled Media from Koblenz sets up AI chatbots for websites and WhatsApp Business. The bots answer questions about services, capture enquiries and support appointment bookings; contacts and conversation information are connected to the CRM.
Setup and support of chatbot and CRM automations based on GoHighLevel.
Koblenz, registered office: Am Metternicher Bahnhof 10, 56072 Koblenz. The legal notice that was read names the legal entity and this address. Location evidence Koblenz
To clarify for the specific offer
The offer page addresses Wuppertal. A location there is not inferred; according to the legal notice, the registered office is in Koblenz.
RAG chatbots for customer service on own infrastructure.
kidefy is the AI offer of uscreen GmbH. The agency develops chatbots with source references and integrates the chat interface into websites or support channels.
Custom implementation on customer infrastructure, briefing, maintenance and further development.
Wuppertal, business address: Moritzstraße 14, 42117 Wuppertal. The official legal notice names the company with this address. Location evidence Wuppertal
USU offers AI chatbots for customer service. According to the provider, the solution uses a knowledge base and can be integrated into service processes via interfaces; further agents are to be added step by step.
Software with data connections, dialogue design and ticket handover according to the provider.
VANCADO from Köln offers the website chatbot Vanessa. It uses approved company content such as web pages and PDFs for customer questions and points to suitable offers or ways to make contact. Setup, integration and ongoing analysis are part of the approach described.
Own chatbot solution with setup, website integration and support
AI chatbots for websites, customer portals and service questions
vE&K designs AI chatbots for websites and customer portals. The agency handles structure, editorial work and training; kauz.ai provides the technical platform and operation. The chats answer questions about products and services or help with forms and the forwarding of enquiries.
Implementation with a partner platform and customer-specific concept.
RAG chatbot for municipalities, tourism, social service providers and educational institutions.
Venus Ai offers a RAG chatbot for websites, citizen portals and apps. It answers questions about services, facilities and events on the basis of structured information. The product page names Branchly as technology partner.
viind from Würzburg offers AI chatbots and supplementary communication modules for public administrations. The solution answers citizens' enquiries via web chat; the website also describes further channels and support.
Würzburg, registered office: Leightonstraße 3, 97074 Würzburg. Company address according to the provider legal notice that was read. Location evidence Würzburg
To clarify for the specific offer
The current offer is aimed mainly at administrations. Clarify suitability and availability for private companies separately.
Website chatbots for driving schools and local businesses
Botwerke sets up website chatbots for driving schools, trade businesses and local service providers. The chats answer questions about offers and opening hours on the basis of the business's information.
Custom setup with an optional trial phase and subsequent cooperation.
Kelkheim, business address: Am Helleberg 10, 65779 Kelkheim. Business address according to the legal notice that was opened. Location evidence Kelkheim
Von Übermorgen develops AI applications for customer service, including chatbots based on pre-trained GPT models. Depending on the project, the agency integrates the applications into websites, apps or company systems.
Strategy discussion, adaptation to company data and implementation.
wegewerk integrates AI chatbots into digital information services and prepares content for this purpose. A published implementation for the Humanistischer Verband Berlin-Brandenburg guides users to suitable information and, where needed, refers them to the responsible contacts.
Content concept and integration into existing websites
Berlin, registered office: Saarbrücker Str. 24, Haus A, 10405 Berlin. Company address according to the official provider source that was read. Location evidence Berlin
WEBDELIN develops AI chatbots for customer service. They answer questions from the client's documents, product data or FAQ and can be connected to the client's existing systems.
Defined prototype with subsequent extension and integration.
Bexbach, business address: Reinhard-Schiestel-Straße 33, 66450 Bexbach. Business address according to the legal notice that was opened. Location evidence Bexbach
AI chatbot for municipal websites and local organisations
WP Workers from Eichenau develops the FragLokal platform. The offer includes an AI chatbot that answers questions on the basis of stored documents and cites sources. The platform is aimed at municipalities, local organisations and local businesses.
Software as a service with selectable modules for website and citizen app.
Yolution creates AI chatbots for websites, support and the qualification of enquiries. Existing tools and processes can be integrated into the solution.
Custom development and integration of AI chatbots with a project-specific operating model
THE UNKNOWN BEAST develops AI chatbots under the name BEAST/ENGAGE for customer service, prospect qualification and advice. Content, conversation flow and tone are adapted to the respective client.
Project-specific development and adaptation under the product name BEAST/ENGAGE.
AI chatbots for WhatsApp and websites of small businesses
Makhu Studio from Wuppertal sets up AI chatbots for WhatsApp and websites. The assistants use information such as opening hours, services, prices or menus and pass unresolved enquiries on to people. The provider describes setup and handover on the basis of existing models and services.
Setup on customer accounts and handover; external services are obtained by the customer
Wuppertal, registered office: Friedrich-Engels-Allee 308A, 42283 Wuppertal. Company address according to the legal notice that was read. Location evidence Wuppertal
AI dialogues for customer service via web and messaging
Zendesk offers AI agents for customer enquiries via web, mobile applications and messaging channels. They use the knowledge provided and can handle multi-step service processes with connected systems. The German legal notice names Zendesk GmbH in Berlin.
Cloud service with knowledge connection, configured workflows and connections to service systems.
Berlin, business address: c/o TaylorWessing, Neue Schönhauser Str. 3-5, 10178 Berlin. Business address according to the legal notice; a c/o address is not evidence of an operational office. Location evidence Berlin
To clarify for the specific offer
Clarify plan scope, connected systems and contracting party; do not equate the business address with the operational office.
Website chatbots with company knowledge and enquiry intake.
KI NexOra sets up AI chatbots that answer questions on the basis of company information and FAQs. The offer includes integration into websites, the capture of contact details and handover to staff.
Consulting, configuration, website integration and subsequent optimisation.
Hamburg, business address: Peter-Timm-Str. 1a, 22457 Hamburg. The legal notice that was read names the legal entity and business address. Location evidence Hamburg
To clarify for the specific offer
Clarify the scope of functions, data sources and operational responsibility in the specific offer.
Website chatbots with knowledge base and configurable dialogues
Zoho SalesIQ includes Zobot for building website chatbots. The AI-based Answer Bot answers customer questions on the basis of a stored knowledge base and can be combined with predefined dialogue flows. The German provider Zoho Corporation GmbH has its business address in Essen.
Cloud software with bot builder, knowledge resources and optional integrations.
Essen, registered office: II. Hagen 7, 45127 Essen. Business address of the German company according to the linked primary source. Location evidence Essen
To clarify for the specific offer
Define the required plan, knowledge sources and AI model used; do not derive a blanket hosting or data protection guarantee.
