DEEN

A register by T-NEX GmbH

Chatbot providers for website and customer service: 0–Col

55 providers in this selection.

Chat symbols and documents, connected by lines in emerald and mint.

This partial overview contains the full profiles from 1Plus Agency GmbH to Colobridge GmbH. Further suitable providers can be found in the topic overview. The classification determines the placement of the profile, not an exclusive specialisation.

Define the permitted answer scope

Collect frequent customer questions and separate general information from cases involving personal data. Opening hours and required documents can be handled differently from a complaint, a binding commitment or a contract change. For each group it should be clear whether the bot answers, collects information or hands over to a person.

Check how an answer is presented as well as its content. Customers must be able to see how to reach the responsible person if the information does not help. A contact route that appears only after several unsuccessful dialogues can make handling more difficult.

Check channels and system actions separately

Website, WhatsApp and an internal chat are different points of access. That a provider describes a website chat does not prove an existing messenger integration. Likewise, an answer from a knowledge base, reading an order status and changing an order are different scopes of service.

Have these scopes named individually in the offer. Where an interface already exists, setup, rights and possible limits of use need to be clarified. For a new integration, development and maintenance belong in the calculation.

Full provider profiles: 0–Col

55 companies in this selection. Alphabetical, not ranked.

Providers on this page

1Plus Agency GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.1plus-agency.com
Source retrieved

AI chatbots for support and enquiries on websites and in WhatsApp

1Plus Agency from Mannheim sets up AI chatbots for customer service and sales. The agency prepares existing website content, FAQs and documents and connects the chat to the website, online shop or WhatsApp. Tests and further support are part of the process described.

Setup, integration and ongoing further development.

Offer source

Comparison features

Channels
WhatsAppChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

Sources

2DC GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.2dc.one
Source retrieved

Freshchat and Freshdesk integration for customer service

2DC from Bielefeld implements Freshchat and Freshdesk for customer service. This includes AI chatbots on the website and integration into existing service processes. The company supports setup, integration and optimisation of the platform used.

Implementation and optimisation of Freshworks products

Offer source

Comparison features

Integrations
Freshchat integration; Freshdesk integration; setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Bielefeld, registered office: Ritterstr. 8, 33602 Bielefeld. Company address according to the legal notice as read.
    Location evidence Bielefeld

Sources

9elements GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
9elements.com
Source retrieved

Custom AI chatbots with prepared specialist content.

9elements develops AI chatbots and describes an implementation for the start-up advisory service of Wirtschaftsentwicklung Bochum. The solution delivers answers in the chat from prepared content and can arrange in-person appointments.

Custom development with LLM connection, RAG, content modules and administration interface.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Bochum, business address: Kortumstraße 19-21, 44787 Bochum. The official legal notice names the provider with this address.
    Location evidence Bochum

Sources

83 Ventures GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
ki-pfalz.de
Source retrieved

AI chatbots for customer support at small companies

KI.Pfalz is a brand of 83 Ventures GmbH from Neustadt an der Weinstraße. The offer includes chatbots for customer support that are integrated into existing systems. Smaller service businesses and retailers are mentioned in particular.

Custom AI implementation and system integration

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Neustadt an der Weinstraße, registered office: Römerweg 126, 67434 Neustadt an der Weinstraße. Legal notice address of 83 Ventures GmbH; according to the home page, postal address only.
    Location evidence Neustadt an der Weinstraße

To clarify for the specific offer

  • The website expressly describes the business address as a postal address only. No office for on-site appointments or location in the listed service areas has been inferred.

Sources

98GRAD UG (haftungsbeschränkt)

Role
Implementation partner
Fields of use
Website and customer service
Website
98grad.com
Source retrieved

Consulting, development and implementation of AI chatbots in customer service.

98GRAD supports companies in the selection and introduction of AI chatbots for customer service. The offer includes integration into existing service platforms and individually adapted chatbot systems. The legal address is in Kempten; the long list of places on the offer page describes the regions served.

Consulting and custom implementation

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Kempten, business address: Zwanzigerstrasse 20, 87435 Kempten. The legal notice names 98GRAD UG (haftungsbeschränkt) with this address.
    Location evidence Kempten

Sources

ADence GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
adence.de
Source retrieved

AI website chat with enquiry intake and forwarding

ADence from Hamburg offers a website chatbot for questions about the company, services and products. The chat uses content provided, takes in enquiries and passes on information for further handling.

Setup and integration of a website chatbot

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, registered office: Maria-Louisen-Straße 2A, 22301 Hamburg. Company address according to the legal notice as read.
    Location evidence Hamburg

Sources

Affordables UG (haftungsbeschränkt)

Role
Implementation partner
Fields of use
Website and customer service
Website
affordables.agency
Source retrieved

Website chat as part of sales automation

Affordables develops AI assistants for marketing and sales in mid-sized businesses. This includes a chat on the company website that takes in enquiries, qualifies prospects and prepares appointments.

Custom setup of assistants and recurring sales processes.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Bamberg, registered office: Nathan-R.-Preston-Straße 1, 96052 Bamberg. Company address according to the public legal notice.
    Location evidence Bamberg

Sources

Ahmet Sari, Inhouse Media

Role
Implementation partner
Fields of use
Website and customer service
Website
www.inhousee.de
Source retrieved

AI chatbots for enquiries and appointment booking

Inhouse Media sets up AI chatbots for customer enquiries and the qualification of prospects. Appointment booking and the connection to the other sales and automation processes are part of the offer described.

Project-based setup and integration; ongoing support by agreement.

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Tübingen, registered office: Eisenbahnstraße 1, 72072 Tübingen. Company address according to the public legal notice.
    Location evidence Tübingen

Sources

AI First Solutions GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
aifirst-solutions.de
Source retrieved

Website chat, product advice and categorisation of customer enquiries

AI First Solutions from Krefeld sets up AI chats for websites and online shops. The chat answers questions from predefined content, recommends products from connected catalogues or asks for criteria to classify prospects. WhatsApp and CRM integrations are offered as extensions.

Setup, connection of a data source and ongoing support.

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Krefeld, registered office: Roßstraße 87, 47798 Krefeld. Business address according to the legal notice as read.
    Location evidence Krefeld

Sources

Ainavio GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.ainavio.com
Source retrieved

Assistant Cloud: shopping and support chatbots

Ainavio offers AI chatbots for product advice and customer service. The Shopping Assistant uses product data from the PIM; the Support Assistant answers questions on products, deliveries and returns, for example. The legal notice gives an address in Kamp-Lintfort.

Chatbot product as part of the ainavio platform

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Kamp-Lintfort, branch: Marie-Curie-Str. 6, 47475 Kamp-Lintfort. Business address according to the legal notice in Kamp-Lintfort; registry court Charlottenburg. The address is classified as a business location, not as evidence of the registered office under the articles of association.
    Location evidence Kamp-Lintfort

To clarify for the specific offer

  • The legal notice gives Kamp-Lintfort as the business address and a Berlin registry court. Do not describe the location as a documented legal registered office.

Sources

Ajet Ibrahimi & Noel Vuylsteke GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
nopo-ai.de
Source retrieved

AI chatbot for appointment and standard enquiries

NOPO AI develops AI applications for mid-sized companies. The company describes an AI chatbot for answering appointment and standard questions in patient communication. Concept, integration and subsequent support are part of the project process offered.

Custom project with analysis, implementation, rollout and support.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Kiel, business address: Bergstraße 5, 24103 Kiel. Company address according to the legal notice as opened.
    Location evidence Kiel

Sources

Al Saad / Menden GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
amdigitalintelligence.de
Source retrieved

AI website chatbots for driving schools, hotels and SMEs.

A&M Digital Intelligence sets up AI chatbots for company websites. The offer covers recurring customer questions about services, prices and appointments; the agency names driving schools and hotels as focus areas.

Building a knowledge base from the website, custom setup and test access.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Osnabrück, registered office: Gretescher Weg 69, 49084 Osnabrück. Company address according to the legal notice as read.
    Location evidence Osnabrück

Sources

Amandeep Thind, Universal Tech Systems

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.sigence.net
Source retrieved

Website chat with company knowledge

Sigence offers an AI chat widget that answers customer questions on the basis of the customer’s own web pages and documents. It can be integrated into company websites; in addition, the Creator platform offers video avatars and setup as a service.

Creator platform for self-setup as well as supplementary implementation by Sigence.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

To clarify for the specific offer

  • Enquire separately about website chat and video avatar; additional communication channels depend on the state of setup.

Sources

Andreas Furtner

Role
Implementation partner
Fields of use
Website and customer service
Website
it-beratung.info
Source retrieved

Website and WhatsApp chatbots for SMEs

Andreas Furtner develops AI chatbots for websites and WhatsApp. The offer is aimed, among others, at skilled trades, hospitality and mid-sized businesses and covers customer questions, appointment booking and the handover of enquiries.

Project-based setup and integration; ongoing support by agreement.

Offer source

Comparison features

Channels
WhatsApp; Website / browserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Thyrnau, registered office: Kapfham 44, 94136 Thyrnau. Company address according to the public legal notice.
    Location evidence Thyrnau

Sources

Andreas Wunder

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
socialai24.com
Source retrieved

Zoe: AI chatbot for website questions and contact enquiries

SocialAI from Verl offers the website chatbot Zoe. The assistant uses FAQs, prices and website content, answers questions and sends captured contact details together with the chat history by e-mail. Extended packages mention CRM connections and automations with Make.

Own website chatbot with setup and optional support

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Verl, registered office: Pillauer Straße 13, 33415 Verl. Company address according to the legal notice as read.
    Location evidence Verl

Sources

anny GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
anny.co
Source retrieved

AI chat for bookings and resource management

anny from Köln connects its booking platform with an AI chat assistant. It answers customer questions on the basis of stored resources, prices and availability and supports bookings. An additional agent helps the internal team with administrative tasks.

AI functions as part of the anny platform

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Köln, registered office: Cäcilienstraße 30, 50667 Köln. Company address according to the legal notice as read.
    Location evidence Köln

Sources

AONIC GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
aonic.de
Source retrieved

AI chatbots and conversational interfaces for service applications

AONIC develops AI-based dialogue interfaces for customers and employees. For service applications, the company mentions chatbots with contextual knowledge as well as integration into existing systems and handover to operations.

Architecture, development, integration, testing and handover to operations.

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Darmstadt, business address: Europaplatz 5, 64293 Darmstadt. Business address according to the legal notice as opened.
    Location evidence Darmstadt

Sources

APPOYNT GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.appoynt.de
Source retrieved

AI WhatsApp chatbot for appointment scheduling

APPOYNT offers an AI assistant for appointment scheduling via WhatsApp. The chat links conversations with a calendar, reminders and customer data; employees can take over conversations. The offer is aimed in particular at service businesses that depend on appointments.

Software platform with calendar, chatbot and integrations

Offer source

Comparison features

Channels
WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Herford, registered office: Leopoldstr. 2-8, Gebäude P-H-547, 32051 Herford. Company address according to the legal notice as read.
    Location evidence Herford

Sources

Archibo GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.archibo.de
Source retrieved

Custom AI chatbots and integration into existing systems

Archibo from Langen develops and integrates AI tools for companies. The services offered expressly include AI chatbots as well as introduction, maintenance and connection to existing applications.

Project development with optional ongoing support

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Langen, registered office: Ohmstr. 12, 63225 Langen. Company address according to the provider source as read.
    Location evidence Langen

Sources

Aristech GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
aristech.ai
Source retrieved

Chat AI for web and messaging

Aristech from Heidelberg offers Chat AI for customer enquiries via websites and messaging channels. The chatbots use a shared knowledge base with further communication modules and can be connected to CRM, helpdesk and ERP.

Own communication platform with consulting and integration

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Heidelberg, registered office: Galileistraße 1-3, 69115 Heidelberg. Company address according to the provider's legal notice as read.
    Location evidence Heidelberg

Sources

Arvato Systems GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.arvato-systems.de
Source retrieved

Arvato Conversational AI

Arvato Systems from Gütersloh offers a chatbot platform for customer service. One published application connects the chat with the customer support backend and a callback function via AWS Connect.

Chatbot platform and project integration

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Gütersloh, registered office: Reinhard-Mohn-Straße 18, 33333 Gütersloh. Address and company name in the legal notice as read.
    Location evidence Gütersloh

Sources

AudaMedia Deutschland GmbH & Co. KG

Role
Implementation partner
Fields of use
Website and customer service
Website
audamedia.de
Source retrieved

Chat platform with AI answers from a knowledge base and handover to employees.

AudaMedia offers companies a chat platform for website enquiries and further messaging channels. The AI functions use a knowledge base to answer questions and can hand enquiries over for further processing.

Chat platform with package-dependent AI functions and optional setup of the knowledge base.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Vettelschoß, registered office: Willscheider Weg 14-24, 53560 Vettelschoß. The legal notice as read names the legal entity and this address.
    Location evidence Vettelschoß

To clarify for the specific offer

  • The AI functions depend on the package. In-house development of the underlying platform is not documented.

Sources

audiomarketeers GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
ai4one.com
Source retrieved

AI website agent for customer questions and enquiry qualification

ai4one is an offer from audiomarketeers GmbH of Bielefeld. The website agent answers approved questions, captures enquiries and passes information on to the team. A limited pilot project serves to test the application.

Supported website agent with individual setup

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Rollout and product status
Pilot mentioned as a rollout stepRollout and product status evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Pricing model

Locations

  • Bielefeld, registered office: Königsbrügge 8, 33604 Bielefeld. Company address according to the legal notice as read.
    Location evidence Bielefeld

To clarify for the specific offer

  • Clarify channels, knowledge sources, handover routes and operating costs after the pilot project in the offer.

Sources

Aurentis Solutions GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
aurentis-solutions.de
Source retrieved

AI chatbots for businesses in the healthcare market

Aurentis Solutions from Heidelberg develops websites and AI applications for medical supply stores, dental laboratories and medical technology service. The offer includes AI chatbots for processing customer enquiries and for connecting business processes.

Concept, implementation and support

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Heidelberg, registered office: Bergheimer Straße 104, 69115 Heidelberg. Company address according to the provider's legal notice as read.
    Location evidence Heidelberg

Sources

AWEOS GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
aweos.de
Source retrieved

MERRO answers website enquiries with an AI chatbot; AWEOS also offers setup.

AWEOS develops and supports the website chatbot MERRO. It processes the content of the company website and answers visitors' questions in the chat. On request, the agency carries out the setup and additionally offers WhatsApp chatbots.

Own chatbot software with optional setup by the agency.

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Solingen, business address: Schorberger Str. 66, Einfahrt 2, 42699 Solingen. The legal notice as opened names the legal entity and this address.
    Location evidence Solingen

Sources

axxessio GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.axxessio.com
Source retrieved

AI text chatbot for questions about website content.

axxessio offers an AI chatbot for websites with SmartCMS. Visitors can ask questions about content; besides the text chat, a display as an avatar with voice output is planned.

Product integration into existing websites.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Bonn, business address: Venusbergweg 1, 53115 Bonn. The official legal notice names the provider with this address.
    Location evidence Bonn

To clarify for the specific offer

  • The source dates from 2024; confirm the current product scope and availability before commissioning. Legal statements on accessibility from the source are not adopted.

Sources

BANCKOM GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.ai-hub-hessen.de
Source retrieved

AI sales bots for websites with appointment and CRM integration

AI Hub Hessen develops AI chatbots for qualifying website enquiries. The described scope of services includes appointment booking in the chat and connection to CRM systems such as HubSpot or Salesforce.

Individual consulting, development, integration and ongoing optimisation.

Offer source

Comparison features

Integrations
HubSpot integration; Salesforce integration; setup and integration according to scope of offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Wiesbaden, business address: Bleichstraße 42, 65183 Wiesbaden. Company address in the legal notice as opened.
    Location evidence Wiesbaden

Sources

Barron Media GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
barron-media.de
Source retrieved

AI chatbot for company websites

Barron Media from Herford sets up AI chatbots for company websites. The bots answer questions from approved content; on request, enquiry handling, calendar or CRM are included in the project.

Analysis, building the knowledge base, conversation rules, integration and improvement after launch according to the services page

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Herford, registered office: Dohlenweg 9, 32052 Herford. Company address according to the public provider source.
    Location evidence Herford

To clarify for the specific offer

  • Ask about the specific platform, model provider, operating costs and ongoing support.
  • State calendar and CRM connection only for the contractually agreed scope.

Sources

Bastify AI Agency GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.aicall.io
Source retrieved

Web chat for guest enquiries as part of a hotel communication solution

Bastify AI Agency from Lingen offers an AI solution for guest communication at aicall.io. Besides telephone and e-mail functions, it includes a web chat that answers questions about offers, availability and additional services. The knowledge base is the information of the respective hotel.

Hotel-specific software solution with setup and integration according to project scope.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Lingen (Ems), registered office: Elke-Müller-Str. 11, 49811 Lingen (Ems). The provider source as read names Bastify AI Agency GmbH with the business address Elke-Müller-Str. 11, 49811 Lingen (Ems).
    Location evidence Lingen (Ems)

To clarify for the specific offer

  • Have the web chat's scope of functions, booking handover and required PMS integrations confirmed separately.

Sources

Bence Puhalak

Role
Implementation partner
Fields of use
Website and customer service
Website
bplabs.de
Source retrieved

Website chatbots with FAQ and appointment booking

BPLabs implements AI website chats for small businesses and online retail. The offer includes answers to frequent questions, classification of prospect enquiries and appointment booking in the chat.

Project-based implementation with briefing, documentation and optional support.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Simmelsdorf, business address: Bahnhofstraße 21, 91245 Simmelsdorf. Business address according to the legal notice as read.
    Location evidence Simmelsdorf

Sources

Berendsohn AG

Role
Implementation partner
Fields of use
Website and customer service
Website
www.berendsohn.de
Source retrieved

AI chatbot for company websites

Berendsohn offers an AI chatbot as a digital service for company websites. The bot is set up with company-related information and embedded in the website via a code.

Setup and ongoing chatbot service

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, registered office: Friesenweg 22, 22763 Hamburg. Company address according to the legal notice as read.
    Location evidence Hamburg

Sources

beyoniq UG (haftungsbeschränkt)

Role
Implementation partner
Fields of use
Website and customer service
Website
www.beyoniq.com
Source retrieved

AI chatbots for customer service and complaints

beyoniq from Darmstadt offers individually set-up AI chatbots for customer service. Among other fields of use, the agency mentions the handling of complaints.

Individual setup as an agency service

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Darmstadt, registered office: Heidelberger Str. 84, 64285 Darmstadt. Business address according to the official provider source as read.
    Location evidence Darmstadt

To clarify for the specific offer

  • Specify channels, knowledge sources and handover to employees in the offer.

Sources

bloofactory GmbH & Co. KG

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.bloola.com
Source retrieved

bloo.agent for dialogues on websites and in sales

bloofactory offers AI assistants for websites and sales applications under the brand bloola. The offer includes the setup and integration of bloo.agent as well as templates for marketing and sales.

Own agent solution including setup by developers and consultants

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Gevelsberg, registered office: Oberbraker Weg 58, 58285 Gevelsberg. Company address according to the provider source as read.
    Location evidence Gevelsberg

Sources

BOT WORLD GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
bot-world.de
Source retrieved

AI dialogues with website content via INSYDE

BOT WORLD from Bonn offers AI dialogues on websites with INSYDE. The dialogues can start from existing content, links or buttons. The company's own information forms the basis for the answers.

Software platform with setup and supplementary support.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Bonn, business address: Am Hauptbahnhof 6, 53111 Bonn. Provider's address according to the legal notice as read.
    Location evidence Bonn

Sources

botBrains GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.botbrains.io
Source retrieved

AI chatbots for support and sales

botBrains offers AI agents for direct customer contact. The offer includes website chatbots as well as the connection of service processes and third-party systems, including Zendesk and Salesforce.

Own platform with integration into existing service solutions

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Zendesk integration; Salesforce integration; setup and integration according to scope of offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Berlin, registered office: Osloer Str. 83, 13359 Berlin. Company address according to the legal notice as read.
    Location evidence Berlin

To clarify for the specific offer

  • The former address in Königswinter is marked in the legal notice as a former registered office; it does not establish a current NRW assignment.

Sources

BOTfriends GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
botfriends.de
Source retrieved

BOTfriends X

BOTfriends offers a platform for AI chatbots, voicebots and e-mail handling. The company also supports implementation and connection to existing systems.

Platform with introduction by an expert team according to the provider; operating variants are to be clarified separately.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Würzburg, registered office: Eichhornstraße 28, 97070 Würzburg. Company address according to the public provider source.
    Location evidence Würzburg

To clarify for the specific offer

  • Clarify the scope of functions, operating model and services of the specific package.

Sources

branchly GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
branchly.io
Source retrieved

branchlyAI Chat for websites

branchly from München offers a generative chatbot for websites. The platform processes website content and further data sources and can pass enquiries on to other support channels.

Chatbot platform with setup and support

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • München, registered office: Am Kartoffelgarten 14, 81671 München. Company address according to the provider's legal notice as read.
    Location evidence München

To clarify for the specific offer

  • Advertised success rates and compliance statements have not been independently verified.

Sources

BRICKMAKERS AG

Role
Implementation partner
Fields of use
Website and customer service
Website
www.brickmakers.de
Source retrieved

Custom AI chatbots for customer communication

BRICKMAKERS develops AI chatbots as part of individual software projects. The company from Koblenz, with a further office in Köln, supports data preparation, technical integration and handover to staff. The offer is aimed, among others, at mid-sized businesses.

Individual software development and integration

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Koblenz, registered office: Universitätsstraße 3a, 56070 Koblenz. Business address according to the official provider source as read.
    Location evidence Koblenz
  • Köln, branch: Rupprechtstraße 5, 50937 Köln. The contact page describes a separate Köln office with specific directions.
    Location evidence Köln

Sources

ByteCards UG (haftungsbeschränkt)

Role
Manufacturer
Fields of use
Website and customer service
Website
www.consultee.ai
Source retrieved

AI website chat based on own company content with dashboard and CMS plugins.

ByteCards develops and operates Consultee AI for small businesses and self-employed people. The chatbot answers visitors' questions from stored content; answers can be checked and corrected in the dashboard. Plugins serve integration into WordPress, Joomla and TYPO3.

SaaS with setup in the dashboard and website integration

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Operating model
SaaS in the offerOperating model evidence
Integrations
WordPress integration; Joomla integration; TYPO3 integration; setup and integration according to scope of offerIntegrations evidence

Not yet documented in the register:

  • Rollout and product status
  • Pricing model

Locations

  • Unterwössen, business address: Burgweg 11B, 83246 Unterwössen. The legal notice names ByteCards UG (haftungsbeschränkt) with this address.
    Location evidence Unterwössen

Sources

Carsten Geyer, GEYER M&K

Role
Implementation partner
Fields of use
Website and customer service
Website
www.geyermk.de
Source retrieved

Custom AI chatbots for customer service and prospect support.

GEYER M&K offers the development of individual AI chatbots. The applications mentioned are customer service and the support of prospects in marketing.

Individual chatbot setup as part of AI consulting.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, registered office: Zippelhaus 3, 20457 Hamburg. Company address according to the legal notice as read.
    Location evidence Hamburg

Sources

CC Consulting GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
cc-consulting.gmbh
Source retrieved

AI chatbots for customer questions, enquiries and appointments

CC Consulting from Dortmund sets up AI chatbots for websites and messengers. The bots can answer frequent questions, qualify enquiries and prepare appointments. Own documents as well as connections to calendars and CRM systems are integrated in the project.

Configuration and integration with ongoing support.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Dortmund, business address: Emil Figge Straße 91, 44227 Dortmund. Provider's address according to the legal notice as read.
    Location evidence Dortmund

Sources

Cem Görül

Role
Implementation partner
Fields of use
Website and customer service
Website
www.kimpress.de
Source retrieved

AI chat assistants for websites and WhatsApp.

Kimpress develops AI chat assistants for customer service and the pre-qualification of enquiries. The offer includes chatbots for websites and WhatsApp as well as connection to existing processes.

Individual concept and implementation as a service.

Offer source

Comparison features

Channels
WhatsApp; Website / browserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, business address: Max-Pechstein-Straße 37, 22115 Hamburg. The legal notice as read names the legal entity and business address.
    Location evidence Hamburg

To clarify for the specific offer

  • The full legal notice is contained as dialogue content on the homepage, not on a separate subpage.

Sources

Charles GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.hello-charles.com
Source retrieved

AI dialogues in WhatsApp, other messengers and web chat

charles offers a platform for customer communication and sales via messenger and web chat. AI functions answer frequent questions, capture prospects and support appointment booking; if required, the conversation can be handed over to employees.

Own communication platform with interfaces to customer and service systems

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Berlin, registered office: Gartenstraße 86, 10115 Berlin. Company address according to the legal notice as read.
    Location evidence Berlin

Sources

Chatbyte GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.chatbyte.ai
Source retrieved

AI chatbots for website and messenger.

Chatbyte offers a platform for AI chatbots on websites and in messengers. The knowledge base can consist of websites, FAQs and documents; conversations can be handed over to a shared inbox and to employees.

Platform with configuration, integration and guided setup.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, business address: Mühlenkamp 31, 22303 Hamburg. The legal notice as read names the legal entity and business address.
    Location evidence Hamburg

To clarify for the specific offer

  • Clarify the scope of functions, data sources and operational responsibility in the specific offer.

Sources

Chathero GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
chathero.ai
Source retrieved

AI agents for web chat and WhatsApp

Chathero from München offers a platform for customer communication in marketing, sales and service. The solution combines a shared knowledge base with web chat, WhatsApp and supplementary voice channels.

Software platform with solution packages

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • München, registered office: Elsässerstr. 24, 81667 München. Company address according to the provider's legal notice as read.
    Location evidence München

Sources

Christian Synoradzki

Role
Implementation partner
Fields of use
Website and customer service
Website
sumeo.de
Source retrieved

Custom customer service chats with handover to employees

Sumeo from Lünen develops AI chatbots for recurring customer questions and the intake of enquiries. Conversation flows, company content and handovers to employees are set up in the project. Website, messenger and existing business systems come into question as integrations.

Concept, development and introduction; maintenance is offered in addition.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Lünen, business address: Kreisstr. 76, 44532 Lünen. Provider's address according to the legal notice as read.
    Location evidence Lünen

Sources

CIS Consulting & Implementation Services GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
cis-lt.com
Source retrieved

AI chatbot for client intake at law firms

CIS implements an AI chatbot called Annette for the websites of law firms. The company plans the conversation flow for client acquisition, adapts the bot on the basis of KAUZ technology and offers the ongoing service.

Consulting, implementation and software as a service; installation in an agreed data centre on request.

Offer source

Comparison features

Operating model
SaaS in the offerOperating model evidence

Not yet documented in the register:

  • Channels
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Eppstein, business address: Theodor-Fliedner-Weg 6, 65817 Eppstein. Business address in the legal notice as opened.
    Location evidence Eppstein

To clarify for the specific offer

  • The legal notice names two different commercial register numbers; neither was adopted. Legal entity, address and product assignment are consistent on the website as opened.

Sources

Cloudfactory GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
dasburo.com
Source retrieved

Chatbottery with guided dialogues and AI chat

Büro am Draht develops Chatbottery together with F&B Berlin. The platform combines editorially designed dialogues with live chat and moderated OpenAI calls through which users can write directly with an AI model.

Chatbot platform and individual implementation.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Berlin, business address: Potsdamer Str. 83, 10785 Berlin. Business address according to the legal notice as opened.
    Location evidence Berlin

To clarify for the specific offer

  • Büro am Draht is a brand of Cloudfactory GmbH; Chatbottery is described as a joint product with F&B Berlin.

Sources

Cluster Dynamics Reply GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
msreply.de
Source retrieved

AI chatbots in the Microsoft environment

Reply operates Let’s Chat as its own chatbot solution for frequent questions and multi-step conversations. The solution is offered as a building block for client projects. The operator of the offer page is Cluster Dynamics Reply GmbH from Gütersloh.

Solution building block with project-based setup.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Gütersloh, business address: Bartholomäusweg 26, 33334 Gütersloh. The legal notice assigns the offer to Cluster Dynamics Reply GmbH, HRB 12368 Gütersloh.
    Location evidence Gütersloh

To clarify for the specific offer

  • Have the technical product status and licences confirmed; other Reply companies are not inferred from this offer.

Sources

CodeFabrik GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.skai-verwaltung.de
Source retrieved

AI chatbot for citizen communication based on a knowledge platform

CodeFabrik from Osnabrück offers a knowledge platform with an external AI chatbot under skai verwaltung. The bot answers citizens' questions on the basis of the stored information and can take down details of a request in the dialogue. The municipal solution belongs to the company's skai product family.

AI platform with personal introduction and selectable operating model.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Osnabrück, registered office: Konrad-Adenauer-Ring 24, 49074 Osnabrück. The provider source as read names CodeFabrik GmbH with the business address Konrad-Adenauer-Ring 24, 49074 Osnabrück.
    Location evidence Osnabrück

To clarify for the specific offer

  • Clarify the scope of knowledge sources and the handover of captured citizen requests to specialist departments.

Sources

codehero GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.codehero.solutions
Source retrieved

RAG chatbots for customer advice and enquiries

codehero develops AI chatbots that answer questions on the basis of their own websites, catalogues and documents. The offer includes the qualification of enquiries and connection to CRM, shop or other business systems.

Project-based setup and integration; ongoing support by agreement.

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

Sources

Cognigy GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
cognigy.com
Source retrieved

Cognigy.AI for chat and messaging

Cognigy offers a platform for AI agents in customer service under the brand NiCE Cognigy. The chat and messaging solution processes service enquiries and can be connected to CRM and other company systems. The German legal notice lists Cognigy GmbH with an address in Düsseldorf.

Software platform for customer service; clarify introduction and operation separately

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Düsseldorf, registered office: Kesselstraße 3, 40221 Düsseldorf. The contact page also designates Düsseldorf as HQ.
    Location evidence Düsseldorf

To clarify for the specific offer

  • Introduction costs, minimum scope and suitability for small businesses cannot be derived from the product page. The contracting party of a specific offer cannot be confirmed without an offer.

Sources

Collective Brain GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
collectivebrain.de
Source retrieved

AI chatbots and process automation for companies.

Collective Brain documents the introduction of an AI chatbot for the serviced apartment provider studiomuc. On the project page, the agency also offers to implement chatbots for other companies.

Individual introduction with accompanying process automation.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, registered office: Kattrepelsbrücke 1, 20095 Hamburg. Company address according to the legal notice as read.
    Location evidence Hamburg

Sources

Collin Demski, Nexus KI

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
nexus-ki.de
Source retrieved

Web chat assistant for enquiries and appointment requests

Nexus KI from Cuxhaven sets up web chat assistants for small businesses. The assistant answers questions about services, takes down enquiries and notes appointment requests for confirmation by the business.

Setup and monthly support of the website assistant.

Offer source

Comparison features

Pricing model
Monthly support/operation mentioned; clarify billingPricing model evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status

Locations

  • Cuxhaven, registered office: Kornblumenweg 9, 27478 Cuxhaven. Business address and provider named on the official page as read.
    Location evidence Cuxhaven

Sources

Colobridge GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
be-inf.ai
Source retrieved

Conversational commerce assistants for online shops

Under the brand be-inf.ai, Colobridge develops chat assistants for online shops. Customers can search for products in conversation, ask questions and receive suitable suggestions. The provider takes care of data preparation and integration into the respective sales platform.

Software solution with individual setup and shop integration

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Frankfurt am Main, registered office: Speicherstr. 20, 60327 Frankfurt am Main. Business address according to the official provider source as read.
    Location evidence Frankfurt am Main

Sources