This partial overview contains the full profiles from Connecttime Media GmbH to hitcom gmbh. You will find further suitable providers in the topic overview. The classification determines the placement of the profile, not an exclusive specialisation.
Define the permitted answer scope
Collect frequent customer questions and separate general information from cases involving personal data. Opening hours and required documents can be handled differently from a complaint, a binding commitment or a contract change. For each group it should be clear whether the bot answers, collects information or hands over to a person.
Check how an answer is presented as well as its content. Customers must be able to see how to reach the responsible person if the information does not help. A contact route that appears only after several unsuccessful dialogues can make handling more difficult.
Check channels and system actions separately
Website, WhatsApp and an internal chat are different points of access. That a provider describes a website chat does not prove an existing messenger integration. Likewise, an answer from a knowledge base, reading an order status and changing an order are different scopes of service.
Have these scopes named individually in the offer. Where an interface already exists, setup, rights and possible limits of use need to be clarified. For a new integration, development and maintenance belong in the calculation.
Full provider profiles: Con–Hit
52 companies in this selection. Alphabetical, without ranking.
AI chatbots for answering and recording customer enquiries
Connecttime Media sets up AI chatbots around a company's information. They answer visitors' questions, qualify enquiries and prepare appointment arrangements. The website also shows a chatbot reference for Premium Bungalow.
Weinböhla, business address: Sörnewitzer Str. 30, 01689 Weinböhla. Business address according to the legal notice as opened. Location evidence Weinböhla
Introduction of Glassix with AI chatbot and shared service inbox
Consist offers licences and implementation of the customer service platform Glassix. The solution combines web chat and further messaging channels in a shared inbox. A visual chatbot editor with conversational AI is used to set up dialogues for these channels.
Licensing, implementation and, where required, individual system integration.
xtense is an AI chatbot for company websites. It opens up website content in the text chat and additionally offers voice input, audio output and customisable appearance.
Subscription software with integration into websites
With Chatbits, companies can create AI chatbots from website content and their own documents. The bots can be embedded via script or WordPress extension and supplemented with forms, buttons and further actions.
Chatbot platform with visual setup and website integration.
Offenbach am Main, business address: Ludwigstr. 180d, Heyne Fabrik, 63067 Offenbach am Main. Business address in the legal notice as opened. Location evidence Offenbach am Main
Custom-programmed AI chatbots for websites and WhatsApp with handover to employees.
KiFlows implements website and WhatsApp chatbots for businesses. The bots answer questions from the information provided, take enquiries and hand open cases over to people. Connections to calendars, shops or CRM are agreed on a project basis.
Individual development; model and operation according to project choice
Furth, business address: Neuhauserstr 46, 84095 Furth. The legal notice names Cristina Gröger with this address. Location evidence Furth
To clarify for the specific offer
The legal notice names the owner twice as Cristina Gröger, but as Christina Gröger under editorial responsibility. For the legal entity, the provider's details were adopted.
Website chatbots for customer questions and enquiry handover
cyberNETix develops websites and integrates AI functions into company processes. The chatbot offer includes answers on products or opening hours, the structured intake of enquiries and handover to employees.
Brandis, registered office: Gebrüder-Helfmann-Straße 13, 04824 Brandis / OT Beucha. Company address according to the legal notice as read. Location evidence Brandis
cybob from Osnabrück develops AI applications and chatbots for company websites. The published examples concern, among other things, information from waste management and questions about product information.
Osnabrück, registered office: Große Hamkenstraße 30, 49074 Osnabrück. Company address according to the legal notice as read. Location evidence Osnabrück
Damovo from Düsseldorf offers chatbots and voicebots for customer service. The offer includes written dialogues via digital channels and integration into existing contact centre systems.
Selection and integration of conversational AI solutions
Düsseldorf, registered office: Fritz-Vomfelde-Straße 26, 40547 Düsseldorf. Address and company name in the legal notice as read. Location evidence Düsseldorf
AI assistant NEXO for sales conversations and standard questions
3grow offers the AI assistant NEXO in its sales platform onPlus. It responds to incoming messages, answers standard questions and qualifies prospects. The platform combines the assistant function with CRM, messengers and training content.
Bad Oeynhausen, registered office: Oberbecksenerstr. 126, 32547 Bad Oeynhausen. Company address according to the legal notice as read. Location evidence Bad Oeynhausen
To clarify for the specific offer
Confirm the availability and price of the NEXO module and the exact contracting company in the offer. The legal notice names Daral Holding UG without a fully spelled-out liability designation.
Website chat for visitor questions and appointment requests
XH Group from Herford develops websites with an integrated AI assistant. The assistant answers visitors' questions, captures information about enquiries and can arrange appointments. The offer includes concept, development and handover to the client's team.
Individual implementation with optional maintenance.
AI chatbots for websites and WhatsApp to handle support and enquiries.
DESATIV offers AI chatbots for websites and WhatsApp. The tasks described range from customer questions and capturing prospects to appointment booking. The agency combines this service with web development and workflow automation.
DialogShift offers AI-based guest communication for hotels. The chat function answers questions on the basis of hotel information; the platform also includes further communication channels.
Industry software with setup and ongoing subscription
dida documents an assignment for PublicPlan: an AI-based semantic search was integrated into an existing chatbot for business registration. It processes written descriptions and returns matching industry codes.
Individual development and integration of AI components into existing chat applications.
Berlin, business address: Ritterstraße 12–14, 10969 Berlin. Business address according to the legal notice as opened. Location evidence Berlin
To clarify for the specific offer
Project evidence for the development of an AI component in the text chat. No evidence of a separately bookable standard chatbot product; in this assignment, dida did not provide the complete chat interface.
AI chatbot implementation for support, product advice and HR self-service.
Die KI-Agenten develop chatbots for customer questions, product selection and internal HR enquiries. The company also offers RAG systems for company knowledge and technical documentation. Analysis, development, integration and ongoing support are part of the described project process.
Bietigheim, business address: Willi-Schertle-Ring 29, 76467 Bietigheim. The legal notice names Die KI-Agenten GmbH with this address. Location evidence Bietigheim
Die Lautmaler design and implement chatbots and voicebots. The Berlin agency combines user research and dialogue design with NLU development, the integration of language models and technical interfaces.
Individual project with UX research, technology selection, design and implementation.
Digitalsauria sets up AI chatbots for customer service on websites, WhatsApp and messenger channels. The service covers knowledge sources, dialogue design, system integration and handover to employees.
FAQ and multichannel projects as well as continuously supported bot service.
AI website chat with pre-qualification and CRM handover
YOUNG CREATIVES develops AI chatbots for recurring website enquiries. As a specific use case, the agency describes the pre-qualification of catering enquiries with handover to a CRM and to the responsible employees.
Defined pilot project, integration and separately agreed ongoing operation.
AI guest communication for hotels, holiday lettings and catering
AllgäuGPT is a product of Ebeling Raßloff Yuupless GbR from Roßhaupten. The assistant answers guests' questions on the website and in WhatsApp; depending on the integration, it draws on availability and booking information. Individual requests are handed over to the team.
Software with setup, data connections and support.
SoulByte for customer questions from own documents and FAQs
EDGE Digital from Lübeck offers an AI chatbot for customer enquiries with SoulByte. The assistant is set up with the company's documents, FAQs and processes. Digital avatars are also planned.
Customised chatbot solution with knowledge preparation.
Simplima AI from Bad Kreuznach develops AI chats for websites and WhatsApp as well as telephone assistants. The text assistants are intended to answer customer questions and pre-qualify enquiries. Setup and ongoing support are offered as a service.
Bad Kreuznach, registered office: Rüdesheimer Str. 26, 55545 Bad Kreuznach. Business address according to the official provider source as read. Location evidence Bad Kreuznach
embedflow from Ingolstadt develops AI chatbots and supplementary automations for companies. The offer ranges from consulting and setup to individual software development where existing standard solutions are not sufficient.
Ingolstadt, registered office: Rossinistraße 3, 85057 Ingolstadt. Company address according to the provider's legal notice as read. Location evidence Ingolstadt
Custom development of AI chatbots for customer communication
Lupus AI from Freiburg develops chatbots with natural language processing for customer interactions. The service covers requirements analysis, development, introduction and further support.
Individual development and implementation with maintenance; according to the website, the additionally advertised platform is in closed beta.
Freiburg im Breisgau, registered office: Georges-Köhler-Allee 71, 79110 Freiburg. Business address in the legal notice as read. Location evidence Freiburg im Breisgau
To clarify for the specific offer
Inclusion concerns the development service offered. General availability of the additionally advertised platform is not documented.
AI for email and chat enquiries in customer service
enneo connects AI agents with mailboxes, chat channels and business systems. Enquiries can be prepared as a suggested reply for employees or answered automatically within defined processes; the same logic can work in connected website chats and messaging channels.
Software platform with connection of communication channels and company systems.
Development of AI chatbots for the customer service of municipal utilities.
eoda from Kassel develops data-based applications and AI solutions for energy and utility companies. For municipal utilities, the offer expressly includes AI chatbots in customer service as well as the associated concept, implementation and infrastructure.
Individual development with concept, implementation and operation.
Kassel, registered office: Universitätsplatz 12, 34127 Kassel. The legal notice as read names the legal entity and this address. Location evidence Kassel
AI agents for customer service via web chat and messenger
Epic AI from Flensburg offers a platform for AI agents in customer service. Besides telephone and e-mail, it supports web chat and WhatsApp; the agents are connected to bodies of knowledge and business systems.
Platform with configuration, integration and ongoing optimisation.
Flensburg, registered office: Lise-Meitner-Str. 4, 24941 Flensburg. Business address and provider named on the official page as read. Location evidence Flensburg
AI dialogue systems for tourism and guest communication
Blaue Dächer develops digital dialogue offers for tourism and guest communication. The offer includes AI dialogue systems as well as chat offers on websites and in messengers. Answers to guests' questions and interactive tours via WhatsApp are mentioned.
Concept and implementation of digital dialogue offers
Potsdam, registered office: Reiherbergstraße 15 B, 14476 Potsdam. Business address according to the legal notice as read in full. Location evidence Potsdam
To clarify for the specific offer
Which messenger functions work generatively in the specific project is to be determined separately.
eXa-online implements AI assistants based on CrafterQ. The solution can be embedded in existing websites as a chat widget and, according to the offer page, connected to further channels such as WhatsApp, Slack or Microsoft Teams.
Implementation and integration of the CrafterQ platform
Leipzig, registered office: Kochstraße 138, 04277 Leipzig. Company address according to the official provider source as read. Location evidence Leipzig
exagon from Siegburg develops AI customer centres with access to company data. The offer includes chatbots as individual communication interfaces for customers. Concept, design, technical implementation and maintenance are part of the project services offered.
Individual software development from analysis to further development.
eyeworkers develops AI chatbots based on its own Sternenstaub.AI technology and integrates them into websites or applications. As application examples, the company describes answers from website content and information on association rulebooks.
Feasibility study, integration, testing and support for productive operation.
The chat assistant from fertig.ai answers visitors' questions from approved company content and files open requests as a ticket. Visitors can write or speak; a text-only variant without a voice function has, according to the provider, only been announced.
Platform for self-setup or managed service for configuration and support.
Halberstadt, business address: Westendorf 37a, 38820 Halberstadt. Company address according to the legal notice as opened. Location evidence Halberstadt
Berlin, branch: Kolonnenstr. 8, 10827 Berlin. The legal notice expressly designates this address as the Berlin branch office. Location evidence Berlin
To clarify for the specific offer
Check the current scope of functions and the availability of the announced variant without a voice function before commissioning.
Norivo from Flensburg offers AI chatbots for company websites. The packages include answering frequent questions and, depending on scope, the pre-qualification of enquiries or a CRM connection.
Flensburg, registered office: Jakob-Röschmann-Weg 9, 24941 Flensburg. Company address according to the legal notice as read. Location evidence Flensburg
fixpunkt from Bonn offers an AI chatbot for TYPO3 websites. The chat answers questions from approved page content and further data types such as news or events and links to relevant places where the information was found. Configuration and feedback are handled in the TYPO3 backend.
TYPO3 extension with integration and customisation.
Implementation of AI chatbots for websites and WhatsApp.
Florian Zurheiden develops AI chatbots for websites and WhatsApp. He connects the solutions with CRM systems and other tools and additionally offers training and process automation.
Individual development, system connection and operational handover.
Münster, business address: Hohe Geest 135a, 48165 Münster. The legal notice as opened names the legal entity and this address. Location evidence Münster
AI website chatbots for customer questions and appointment booking
InternetAgentur.com sets up AI chatbots for company websites. The bots offered use details on FAQs, products and opening hours and can take contact enquiries and appointment bookings.
One-off setup with monthly operation; also as part of a website package.
Freiheitsgrad from Kassel develops chatbots for B2B marketing and sales. The agency offers the planning, technical integration and further development of the dialogue systems as part of its AI services.
Project development with integration and ongoing optimisation
Freddy AI Agent for customer enquiries in web chat
Freshworks offers an AI chat for customer service with Freddy AI Agent. The assistant answers questions from connected knowledge sources, can process cases in connected systems and hand conversations over to employees. Freshworks is represented by a German company in Berlin.
Cloud product in the Freshworks offering; the general terms of use name Freshworks Inc. as the contracting party.
Berlin, registered office: Neue Grünstraße 17, 10179 Berlin. The data protection notice names the German GmbH and refers to this contact page for the registered office. Location evidence Berlin
To clarify for the specific offer
Distinguish between the German company and the contractual software provider; check the plan and system integrations separately.
Frontnow offers an AI assistant for product search and advice on websites with Advise. Visitors can ask in the chat for suitable products; the technical documentation describes messages and new conversations in the embeddable widget.
Gastfreund from Kempten offers an AI chatbot within its guest app. It answers questions about the respective property and points out suitable additional services during the conversation. The chat function is part of the offer for digital guest care.
Chatbot function in the Gastfreund platform with setup of the property-specific content.
Genesys offers virtual AI agents within its contact centre platform. The offer includes digital customer dialogues, answering questions and configured actions in connected systems. For Germany, Genesys names a business address in Frankfurt am Main.
Cloud platform with AI Studio for configuring dialogues and process connections.
AI chatbot with customer questions, enquiry qualification and appointments
Kundenpilot from Bielefeld offers AI chatbots for local service providers and small businesses. The setup includes automatic answers to customer questions, classification of prospects and appointment booking. Website creation and WhatsApp connection are offered in addition.
Setup and integration into existing systems, optionally together with a website.
The Gipfelstürmer Agentur develops and integrates AI applications for companies. Chatbots expressly belong to the offer; concept, training and ongoing monitoring complement the implementation.
Individual development and integration with training and monitoring
Setup of AI chatbots for customer service and sales advice on websites
giraffo sets up AI chatbots as widgets on company websites. The answers can be based on website content and additionally stored information. The agency adapts the selection of language models to the customer's requirements.
Individual setup and integration into the website.
AI website assistant for enquiries and appointments
Globeria sets up AI chat assistants for company websites. The offer includes answers to company and product questions, lead qualification, calendar and CRM connection as well as handover to employees with a conversation summary.
Setup and website integration with monthly operation
Magdeburg, registered office: Olvenstedter Chaussee 104, 39130 Magdeburg. Company address according to the official provider source as read. Location evidence Magdeburg
AI chatbots as part of website and automation projects
Glyco IT offers AI chatbots for processing customer enquiries. The website also mentions the combination of a company website and an integrated AI chatbot.
Development and integration as part of web and automation projects.
GO TO KI offers an AI sales assistant for brick-and-mortar retail and websites. Customers can ask questions by text input, compare products and search for suitable items from the range. The assistant is offered as a terminal application or website widget.
POS agent with setup and integration into product data and website
AI text chat for websites with its own document base
GO-ITC from Creußen offers a chat system for recurring customer questions. Companies store their own documents, from which the text chat derives answers. The offer includes a website widget, management of the content and support with setup.
Chat system on a monthly model with setup and support.
GOOD develops chat assistants that answer questions about the published company content and guide prospects through the offer. The agency names the qualification of enquiries and the handover of open questions to employees as fields of use.
Concept, setup, integration and, on request, ongoing support.
Vordorf, registered office: Fallerslebener Str. 2, 38533 Vordorf OT Rethen. Company address according to the legal notice as read. Location evidence Vordorf
Custom AI chatbots with RAG and website integration
gravity&storm develops digital applications and AI integrations. As a specific project, the company names the chatbot Berlynn for visitBerlin, developed together with irata, which makes information from the website accessible in dialogue.
WebDrift also takes on AI chatbots as individual projects and connects them to existing systems. The offer also includes websites, CRM applications and automated processes.
Website AI chatbot with maintainable knowledge base.
Phobo offers an AI assistant for website chats. A knowledge base can be edited in the dashboard or prepared from website content and documents; additional integrations concern, for example, CRM and appointment booking.
Subscription with chat quotas, optional setup of the knowledge base and individual integrations.
Subscription mentioned; amount not recorded; usage/quota model mentioned; amount not recordedPricing model evidence
Not yet documented in the register:
Channels
Operating model
Integrations
Rollout and product status
Locations
Mülheim an der Ruhr, business address: Elisabeth-Selbert-Str. 17, 45473 Mülheim an der Ruhr. The official legal notice names the provider with this address. Location evidence Mülheim an der Ruhr
HeroChat offers an AI platform for customer communication on websites and in messengers. Web chat, WhatsApp Business, Instagram and Facebook Messenger are described, with company-related answers and different support packages.
Platform with monthly plans and optional individual setup
hitcom from Dunningen offers municipalities the introduction of an AI chatbot for their website. The knowledge base is built from municipal websites, service portals and other approved sources. The technical chatbot solution comes from the partner neuraflow.
Introduction and integration offer with partner technology from neuraflow.
