DEEN

A register by T-NEX GmbH

Chatbot providers for website and customer service: Hol–Max

53 providers in this selection.

Chat symbols and documents, connected by lines in emerald and mint.

This partial overview contains the full profiles from HoloNative GmbH to Maximilian Schrader, operating as MünsterlandKI. You will find further suitable providers in the topic overview. The classification determines the placement of the profile, not an exclusive specialisation.

Define the permitted answer scope

Collect frequent customer questions and separate general information from cases involving personal data. Opening hours and required documents can be handled differently from a complaint, a binding commitment or a contract change. For each group it should be clear whether the bot answers, collects information or hands over to a person.

Check how an answer is presented as well as its content. Customers must be able to see how to reach the responsible person if the information does not help. A contact route that appears only after several unsuccessful dialogues can make handling more difficult.

Check channels and system actions separately

Website, WhatsApp and an internal chat are different points of access. That a provider describes a website chat does not prove an existing messenger integration. Likewise, an answer from a knowledge base, reading an order status and changing an order are different scopes of service.

Have these scopes named individually in the offer. Where an interface already exists, setup, rights and possible limits of use need to be clarified. For a new integration, development and maintenance belong in the calculation.

Full provider profiles: Hol–Max

53 companies in this selection. Alphabetical, without ranking.

Providers on this page

HoloNative GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.holonative.com
Source retrieved

Development of AI support chatbots and RAG systems.

HoloNative offers the concept and development of data-based AI applications and mentions support chatbots as a field of use. The scope of services includes prototypes, RAG systems, own operation and the development of web applications.

Individual consulting, concept and software development.

Offer source

Comparison features

Rollout and product status
Prototype as a project/entry-level serviceRollout and product status evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Pricing model

Locations

  • Kiel, registered office: Schauenburgerstraße 116, 24118 Kiel. Company address according to the legal notice as read.
    Location evidence Kiel

Sources

Homepage Helden GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.siteway.de
Source retrieved

Website chat from FAQ, documents and own content

siteway develops AI chats as an individually bookable website component. The assistant uses the website's content, FAQs and documents, accepts freely worded questions and prepares enquiries for the team or a CRM.

Individual development and integration into the existing website.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, business address: Poststraße 20, 20354 Hamburg. Company address according to the legal notice as opened.
    Location evidence Hamburg

Sources

HostUpp GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.hostupp.ai
Source retrieved

AI guest assistant for web chat and WhatsApp

HostUpp offers hotels an AI assistant for web chat, WhatsApp, telephone and e-mail. The assistant answers guest enquiries and, via connected hotel systems, can check availability and prepare reservations. The published service description distinguishes between channels and actions.

SaaS with knowledge base and PMS connection

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence
Operating model
SaaS in the offerOperating model evidence

Not yet documented in the register:

  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Düsseldorf, business address: Neuer Zollhof 1, 40221 Düsseldorf. Provider and business address are named in the provider source as read.
    Location evidence Düsseldorf

To clarify for the specific offer

  • Agree specifically on the setup, the supported PMS and approvals for booking actions.

Sources

HubSpot Germany GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.hubspot.de
Source retrieved

AI customer agent with own content and HubSpot integration

The HubSpot Customer Agent answers customer questions on the basis of the content provided. It can be used in support channels such as the website chat and hand conversations over to employees. The official contact and contract documents name HubSpot Germany GmbH in Berlin for the German market presence.

Cloud function of the HubSpot platform; activation and consumption depend on the plan booked.

Offer source 1 · Offer source 2

Comparison features

Channels
Website / BrowserChannels evidence 1 · Channels evidence 2
Pricing model
Scope depends on plan; amount not recordedPricing model evidence 1 · Pricing model evidence 2

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status

Locations

To clarify for the specific offer

  • Check the required Professional or Enterprise plan, usage-based billing, scope of sources and the specific contract documents.

Sources

Humanizing Technologies GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
humanizing.com
Source retrieved

AI chatbots for websites and service terminals

Humanizing Technologies from Olpe offers AI chatbots for websites and further service channels with Cosmo. For larger projects, the company develops integrated solutions, for example for bank branches, clinics and industrial reception areas. The projects combine dialogue interfaces with existing company systems.

Own self-service platform and individual integration projects

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Olpe, registered office: In der Trift 1, 57462 Olpe. Company address according to the legal notice as read.
    Location evidence Olpe
  • Köln, branch: Aachener Straße 23, 50674 Köln. The legal notice mentions a Köln office.
    Location evidence Köln

Sources

IBM Deutschland GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.ibm.com
Source retrieved

AI chatbots for websites and digital service channels

IBM provides a platform for customer service chats with watsonx Assistant. Companies can set up their own dialogues, knowledge content and handover to service staff. For suitable IBM Cloud instances, IBM describes the transition to watsonx Orchestrate; existing assistants are retained.

Platform for configuring and integrating own chatbots; product scope depends on plan and instance.

Offer source 1 · Offer source 2

Comparison features

Channels
Website / BrowserChannels evidence 1 · Channels evidence 2

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Ehningen, business address: IBM Campus 1, 71139 Ehningen. Official company address of IBM Deutschland GmbH.
    Location evidence Ehningen
  • Köln, branch: Im Klapperhof 3-5, 50670 Köln. Listed as a German IBM location on the contact page.
    Location evidence Köln
  • Düsseldorf, branch: Niederkasseler Lohweg 175, 40547 Düsseldorf. Listed as a German IBM location on the contact page.
    Location evidence Düsseldorf

To clarify for the specific offer

  • In the offer, distinguish between watsonx Assistant, Orchestrate and the specific cloud plan.

Sources

Ilias Boutaj

Role
Implementation partner
Fields of use
Website and customer service
Website
werkiq.de
Source retrieved

Custom AI chats for website and customer enquiries

WERKIQ from Dortmund develops AI chatbots for websites. They answer frequent customer questions and take enquiries in a structured way. The offer includes trialling a prototype and integration into existing processes.

Analysis, prototype, testing and technical integration.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence
Rollout and product status
Prototype as a project/entry-level serviceRollout and product status evidence

Not yet documented in the register:

  • Operating model
  • Pricing model

Locations

  • Dortmund, business address: Tiefe Str. 65, 44145 Dortmund. Provider's address according to the legal notice as read.
    Location evidence Dortmund

Sources

Immoware24 GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.immoware24.de
Source retrieved

AI chatbot for tenants and owners in Portal24

Portal24 integrates an AI chatbot for standard questions from tenants and owners. For more complex matters, it can create a ticket or hand over to the responsible department. The service portal is connected to the property management software Immoware24.

Add-on module to the Immoware24 management software as web portal and app

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Halle (Saale), business address: Magdeburger Straße 51, 06112 Halle (Saale). Provider and business address are named in the legal notice as read.
    Location evidence Halle (Saale)

To clarify for the specific offer

  • Product-bound tenant and owner chat; not a universal chatbot platform.

Sources

Indo Cooperation UG (haftungsbeschränkt)

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
dieaiberater.de
Source retrieved

Tiny Parrot chatbot for the customer communication of tattoo studios.

Die AI Berater present Tiny Parrot, an AI-based communication solution for tattoo studios. The system combines automatic chat replies with a shared inbox as well as functions for appointment booking and deposits.

Own SaaS solution with web and mobile access; development and integration by the provider.

Offer source

Comparison features

Channels
Website / browser; mobile access mentioned; app form openChannels evidence
Operating model
SaaS in the offerOperating model evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Rollout and product status
  • Pricing model

Locations

  • Hannover, business address: Rolandstr. 2-3, 30161 Hannover. The legal notice as read names the legal entity and business address.
    Location evidence Hannover

To clarify for the specific offer

  • The field of use is the specifically documented product for tattoo studios; check separately whether it can be transferred to other sectors.

Sources

INKUBIT Business Solutions GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.inkubit.com
Source retrieved

Chatbots with Microsoft Copilot Studio

INKUBIT implements AI chatbots with Microsoft Copilot Studio. A published reference describes a website chatbot for Advofin that answers questions and guides prospective clients through an initial enquiry.

Project implementation on Microsoft Copilot Studio

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, registered office: Ludwig-Erhard-Straße 18, 20459 Hamburg. Company address according to the legal notice read.
    Location evidence Hamburg

Sources

InnoWIS Gesellschaft für innovative Webinformationssysteme mbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.innowis.de
Source retrieved

IDA for digital citizen information

InnoWIS from Mainz offers the chatbot IDA for administration websites. The published product information describes the processing of web page content and the combination of official information with generative AI.

Chatbot software for municipal websites

Offer source 1 · Offer source 2

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Mainz, registered office: Hindenburgplatz 1-3, 55118 Mainz. Company address according to the provider source read.
    Location evidence Mainz

To clarify for the specific offer

  • The publicly documented offer is aimed at municipalities. Use outside public administration is to be clarified separately.

Sources

IsarAI UG (haftungsbeschränkt)

Role
Implementation partner
Fields of use
Website and customer service
Website
www.isarai.de
Source retrieved

Custom AI chatbots for answering customer questions in mid-sized businesses.

ISAR AI develops AI chatbots that answer customer questions and support service processes. According to the provider, implementation begins with an analysis of the company's processes and is carried out in coordination with the customer. Chatbots are offered as a separate service alongside workflows and other AI agents.

Custom development; on-premise option mentioned

Offer source

Comparison features

Operating model
Local operation / on-premise as an optionOperating model evidence

Not yet documented in the register:

  • Channels
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Grünwald, business address: Breitensteinstr. 6, 82031 Grünwald. The legal notice names IsarAI UG (haftungsbeschränkt) with this address.
    Location evidence Grünwald

Sources

iseremo GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
agentivo.ai
Source retrieved

Agentivo chatbots for support and appointment handling

iseremo from Düsseldorf operates the platform agentivo.ai. The support assistant Elena answers frequently asked questions via embedded chatbots; Emma takes enquiries and appointments by chat, among other things. Own content can be integrated as a basis for the assistants.

Software service with configurable assistants and usage-based tariffs.

Offer source 1 · Offer source 2

Comparison features

Pricing model
Usage/quota model mentioned; amount not recordedPricing model evidence 1 · Pricing model evidence 2

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status

Locations

  • Düsseldorf, business address: Münsterstraße 126, 40476 Düsseldorf. Provider's address according to the legal notice read.
    Location evidence Düsseldorf

Sources

ITEBO GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.itebo.de
Source retrieved

AI chatbots for municipal citizen communication.

ITEBO offers AI chatbots for municipalities and public administrations under the name ITeBOT KI. The offer includes individual customisation, integration into existing systems, and service and support.

Introduction and support of chatbot technology for public-sector clients.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Osnabrück, registered office: Dielingerstraße 39/40, 49074 Osnabrück. Company address according to the legal notice read.
    Location evidence Osnabrück

To clarify for the specific offer

  • Focus on public administration; enquire separately about suitability for private-sector SMEs.

Sources

iteratec GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.iteratec.com
Source retrieved

Development of subject-specific LLM chatbots, evidenced by VestAI for VisualVest.

iteratec developed, as part of the project team, the LLM chatbot VestAI for financial information at VisualVest. The implementation described distributes questions to specialist sub-assistants and retrieves verified knowledge content via RAG. Legal experts were involved in testing and answer review.

Individual development and integration

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • München, business address: St.-Martin-Straße 114, 81669 München. The legal notice names iteratec GmbH with this address.
    Location evidence München

Sources

Jan Mertsch

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
maiaa.de
Source retrieved

Website chat assistant Joris for first contact and customer questions.

MAiAA sets up an AI chat assistant named Joris for company websites. The assistant answers questions, takes down requests and hands them over to the connected core system.

Set-up, configuration and operation by MAiAA.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Vögelsen, business address: Dorfstraße 1, 21360 Vögelsen. The legal notice read names the legal entity and business address.
    Location evidence Vögelsen

To clarify for the specific offer

  • Clarify in the project the connection of the desired core system and the model services used.

Sources

Jannik Römer

Role
Implementation partner
Fields of use
Website and customer service
Website
kivity.de
Source retrieved

Setup and support of AI chatbots for websites.

KIvity sets up AI chatbots for customer questions and for capturing prospective clients. The offer includes website integration, entering FAQ content and a statistics dashboard.

Consulting, design, set-up and ongoing support.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Iserlohn, business address: Op Kerstingskamp 4, 58644 Iserlohn. The official legal notice names the provider with this address.
    Location evidence Iserlohn

Sources

Jassin Rhazi, Vextal

Role
Implementation partner
Fields of use
Website and customer service
Website
vextal.de
Source retrieved

Website chatbots for enquiries and appointment booking

Vextal from Saarbrücken sets up AI chatbots for smaller businesses. The assistants answer questions based on the company's own knowledge base, take down enquiries and can be connected to a calendar.

Set-up at an agreed fixed price with subsequent support

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Saarbrücken, registered office: Hanna-Kirchner-Str. 4, 66123 Saarbrücken. Company address according to the provider source read.
    Location evidence Saarbrücken

Sources

Jean Paul Poutchoko Nguekam

Role
Implementation partner
Fields of use
Website and customer service
Website
shinenows.com
Source retrieved

Website chatbots for SMEs and retail

ShineNows develops websites and offers AI chatbots for them that answer visitors' questions. The company is aimed at small and medium-sized enterprises, craft businesses and retailers and supports the implementation through to commissioning and training.

Custom design, development and introduction.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Worms, business address: Gewerbeschulstraße 34, 67549 Worms. Business address in the legal notice opened.
    Location evidence Worms

Sources

Jens Kugler

Role
Implementation partner
Fields of use
Website and customer service
Website
piw-datentechnik.de
Source retrieved

AI chatbots for the websites of tradespeople and small companies.

PIW Datentechnik implements AI chatbots for the websites of small businesses. The bots answer frequently asked questions, capture initial information about an enquiry and lead visitors to contact forms or suitable services.

Custom planning and implementation after reviewing the use case.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Otterndorf, business address: Stader Str. 33, 21762 Otterndorf. The legal notice read names the legal entity and business address.
    Location evidence Otterndorf

To clarify for the specific offer

  • Clarify the models used, data sources, permissions and operational responsibility in the specific offer.

Sources

Jerome Suckrow, KI Beratung Berlin

Role
Implementation partner
Fields of use
Website and customer service
Website
www.ki-beratung-berlin.com
Source retrieved

AI chatbots for service enquiries and online shops

KI Beratung Berlin develops text chatbots for customer service and e-commerce. Described are answers to frequently asked questions, help with product selection and order status, and the handover of complex matters to staff.

Custom implementation with website, API or messenger integration.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Berlin, business address: Magistratsweg 10, 13593 Berlin. Company address according to the legal notice opened.
    Location evidence Berlin

Sources

Joaquin Gregorio Bondia, Alebin Technologies

Role
Implementation partner
Fields of use
Website and customer service
Website
alebin.de
Source retrieved

AI web assistant for enquiries, appointments and reservations

ALEBIN Technologies implements AI assistants for smaller companies. The services page shows a text dialogue for appointment scheduling and describes website assistants for catering and cosmetics with enquiry handling and capture of prospective clients.

Custom implementation with a project scope defined in advance and ongoing support.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Braunschweig, business address: Wolfenbütteler Str. 80, 38102 Braunschweig. Company address according to the legal notice opened.
    Location evidence Braunschweig

Sources

Jörn Tiburczy

Role
Implementation partner
Fields of use
Website and customer service
Website
pixelprozesse.de
Source retrieved

AI chat assistants for the websites of small businesses.

Pixel & Prozesse implements AI chat assistants that answer typical customer questions on company websites and pre-qualify enquiries. The project includes set-up, handover and, on request, further support.

Project implementation with induction and optional ongoing support.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Braunschweig, business address: Helmstedter Str. 129, 38102 Braunschweig. The legal notice read names the legal entity and business address.
    Location evidence Braunschweig

To clarify for the specific offer

  • The legal notice names the operator and address, but contains editorial placeholders in the additional legal information; check again before publication.
  • Clarify the models used, handover rules and data processing in the offer.

Sources

JUPUS GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.jupus.de
Source retrieved

Website chatbot for client enquiries and capturing the facts of a case

JUPUS offers law firms a website chatbot for new client enquiries. It captures matters, master data and facts of the case and prepares the enquiry for the firm's decision.

Chatbot as part of the JUPUS AI secretariat

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Köln, registered office: Hohenzollernring 89-93, 50672 Köln. Company address according to the provider source read.
    Location evidence Köln

Sources

K&I Kundenwerke GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
ki-kundenwerke.de
Source retrieved

Website chatbot for customer questions and contact requests

K&I Kundenwerke from Wiesbaden sets up AI chatbots on company websites. The bots are intended to answer questions based on the business's information and take down appointment or contact requests.

Set-up on an existing or new website, ongoing support optional

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Wiesbaden, registered office: Frank-Wedekind-Straße 6, 65201 Wiesbaden. Company address according to the provider source read.
    Location evidence Wiesbaden

To clarify for the specific offer

  • The public demo expressly works with fixed answers. Check the scope of services and the AI integration of the commissioned system in advance.

Sources

Kay Vogler, Canopus Intelligence

Role
Implementation partner
Fields of use
Website and customer service
Website
canopusintelligence.de
Source retrieved

Website chat from approved pages and documents

Canopus Intelligence sets up AI web chats for estate agents, property management companies and other service providers. The chat answers questions from approved website content and documents. Depending on the package, it records callback requests, hands over conversations or connects a calendar.

One-off set-up with ongoing usage package and optional support.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Buxtehude, business address: Am Steingrab 14, 21614 Buxtehude. Company address according to the legal notice opened.
    Location evidence Buxtehude

Sources

KI Experten Schmehrer & Bär GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
kiexperten-ai.de
Source retrieved

AI customer service via chat with integration into existing systems

KI Experten develops AI agents that handle customer enquiries via chat and draw on information from existing systems. The processes described include standard questions, status enquiries, appointment coordination and the handover of complex matters to staff.

Custom process analysis, development, integration and ongoing operation.

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

Sources

KINOVA GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
kinova.de
Source retrieved

Implementation of chat agents based on Parloa

KINOVA supports companies in introducing Parloa. The website expressly mentions chat agents alongside voice agents and describes support from the idea through implementation to ongoing support.

Design, implementation and ongoing support.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Wildau, business address: Schwartzkopffstraße 1, 15745 Wildau. Business address according to the legal notice opened.
    Location evidence Wildau

Sources

Klepka Rodehorst Sudmann GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
digital-breeze.de
Source retrieved

AI chat assistant for categorising sales enquiries

Digital Breeze develops custom AI applications and shows a chat assistant for sales and customer support as an example. It takes customer questions, records the matter and forwards prepared enquiries to the responsible person.

Custom development project from concept through prototype to implementation.

Offer source 1 · Offer source 2

Comparison features

Rollout and product status
Prototype as a project/entry-level serviceRollout and product status evidence 1 · Rollout and product status evidence 2

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Pricing model

Locations

  • Bremen, business address: Kommodore-Johnsen-Boulevard 23, 28217 Bremen. Company address according to the legal notice opened.
    Location evidence Bremen

Sources

knowhere GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
moin.ai
Source retrieved

moinAI

moinAI is a platform for AI chatbots and AI agents in customer communication. Companies can store a knowledge base and, if required, hand over conversations to a live chat.

Own software platform; check the specific rollout and operating services for each offer.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, registered office: Karolinenstraße 9, 20357 Hamburg. Company address according to the public provider source.
    Location evidence Hamburg

To clarify for the specific offer

  • Clarify the current package scope, integrations and conditions for the live chat.

Sources

KOMMERS GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
kommers.io
Source retrieved

Development and integration of AI chatbots

KOMMERS develops AI chatbots for websites and WhatsApp Business. The offer includes connection to own content and the handover of enquiries to the support team.

Project-based setup and integration; ongoing support by agreement.

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Fürth, registered office: Benno-Strauß-Straße 5, 90763 Fürth. Company address according to the public legal notice.
    Location evidence Fürth

Sources

kompaktwerk GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.kompaktwerk.de
Source retrieved

AI chatbots and messaging integration for customer service.

kompaktwerk implements AI chatbots in customer service and contact centre processes. The bots support dialogues on websites and in messengers, access knowledge and company systems and can hand over to staff.

Consulting and implementation of chatbot and customer dialogue platforms including system integration.

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Bergisch Gladbach, business address: Sattlerweg 12 b, 51429 Bergisch Gladbach. The official legal notice names the provider with this address.
    Location evidence Bergisch Gladbach

Sources

KPMG AG Wirtschaftsprüfungsgesellschaft

Role
Implementation partner
Fields of use
Website and customer service
Website
kpmg.com
Source retrieved

Introduction of AI chats in customer service

KPMG supports companies in the implementation and operation of digital customer service solutions. The current offer mentions Parloa for AI-supported chat automation and the connection of existing systems. Consulting, selection of use cases and technical implementation are part of the approach described.

Consulting and integration project based on partner platforms.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Berlin, registered office: Heidestraße 58, 10557 Berlin. KPMG AG Wirtschaftsprüfungsgesellschaft with its registered office in Berlin, HRB 106191 B.
    Location evidence Berlin
  • Bielefeld, branch: Am Lenkwerk 1, 33609 Bielefeld. Official branch page with address and express assignment to KPMG AG.
    Location evidence Bielefeld

To clarify for the specific offer

  • The regional branch documents a presence in OWL; the availability of a specialised chatbot project team there is not thereby guaranteed.

Sources

Krynex Labs UG (haftungsbeschränkt)

Role
Implementation partner
Fields of use
Website and customer service
Website
www.krynexlabs.de
Source retrieved

AI lead assistant for the company website

Krynex Labs develops website chats that answer questions based on approved pages and documents. The lead assistant asks for details for specific enquiries, passes them to a CRM or mailbox and names sources for its answers.

Set-up with monthly hosting and knowledge maintenance; further integrations depending on the project

Offer source

Comparison features

Pricing model
Monthly support/operation mentioned; clarify billingPricing model evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status

Locations

  • Chemnitz, registered office: Theodor-Gampe-Straße 48, 09127 Chemnitz. Company address according to the official provider source read.
    Location evidence Chemnitz

Sources

Lars Junker, Junker Digital

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
junker.digital
Source retrieved

AI chatbots for municipal information and customer service

Junker Digital from Aschaffenburg develops AI chatbots for municipal services and customer service in mid-sized businesses. In the product MyMüll.de they answer questions on waste disposal, dates and locations based on the connected data. Design, implementation and support are part of the offer.

Software components and custom development with operation and support.

Offer source 1 · Offer source 2

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

Sources

Lennart Harmes

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.xicbot.de
Source retrieved

XICBOT website and shop assistant

XICBOT answers visitors' questions with information from websites, documents and connected product catalogues. Extensions concern product advice, appointment requests and the connection of custom actions, among other things.

Chatbot packages with set-up and custom extensions

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Söhlde, registered office: Glockruthenallee 16, 31185 Söhlde. Company address according to the legal notice read.
    Location evidence Söhlde

Sources

Lennart Klein, Paxenta

Role
Implementation partner
Fields of use
Website and customer service
Website
paxenta.de
Source retrieved

Custom AI chatbots for customer service

Paxenta from Hamburg develops AI chatbots for customer service and business processes. The implementation is tailored to the respective use case and can subsequently be supported and developed further.

Project development with support and maintenance.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, registered office: Trittauer Amtsweg 50, 22179 Hamburg. Business address and provider named on the official page read.
    Location evidence Hamburg

Sources

Lime Connect (Userlike) GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
connect.lime-technologies.com
Source retrieved

Connect AI for customer communication

Lime Connect from Köln offers AI chatbots for websites and messaging channels. The platform combines automated answers and actions with a shared workspace for service teams.

Software platform for AI-supported customer communication

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Köln, registered office: Kölnturm, Im Mediapark 8, 50670 Köln. Address and company name in the legal notice read.
    Location evidence Köln

Sources

LINK Mobility GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.linkmobility.com
Source retrieved

Generative AI chats for communication via messenger.

LINK Mobility offers MyLINK Connect, a platform for automated customer communication. It combines generative AI chatbots with a flow editor, an inbox for staff and handovers between automated and personal support.

Platform with set-up, project support and connection of communication channels.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, business address: Kleine Rosenstr. 14, 20095 Hamburg. The legal notice read names the legal entity and business address.
    Location evidence Hamburg

To clarify for the specific offer

  • The DACH legal notice lists an Austrian company alongside the German one; determine the contracting party and channels in the offer.

Sources

lise GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
lise.de
Source retrieved

Software development and chatbot integration

lise from Köln develops custom software and AI applications. The GAG reference describes a service app for tenants with an AI chatbot that takes down matters and provides answers. The chatbot is part of the client project and is linked to further functions of the app.

Custom software and chatbot development

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Köln, registered office: Rudi-Conin-Straße 5, 50829 Köln. Location according to the public provider source.
    Location evidence Köln

To clarify for the specific offer

  • Clarify the model, hosting and minimum project scope in the specific offer.

Sources

Lokman Ousta, Immersmart

Role
Implementation partner
Fields of use
Website and customer service
Website
immersmart.de
Source retrieved

AI chatbots for website and WhatsApp

Immersmart from Bremen sets up AI chatbots for websites and WhatsApp. They answer customer questions, record enquiries and support appointment booking. Questions outside the configured knowledge can be passed on to staff.

Chatbot set-up with monthly support.

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence
Pricing model
Monthly support/operation mentioned; clarify billingPricing model evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status

Locations

  • Bremen, registered office: Pirmasenser Straße 26, 28325 Bremen. Business address and provider named on the official page read.
    Location evidence Bremen

Sources

Lorent IT-Lösungen GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.lorent-online.com
Source retrieved

Custom text chatbots and the own conversational UI platform Lailo.

Lorent IT develops text-based chatbots for customer service, product information and other processes. The services page mentions Dialogflow, Amazon Lex and IBM Watson Assistant, among others. In addition, the company develops its own platform Lailo with a dialogue editor and website widgets.

Custom development and own chatbot platform.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Wuppertal, business address: Uellendahler Straße 178, 42109 Wuppertal. The legal notice opened names the legal entity and this address.
    Location evidence Wuppertal

Sources

LOUIS INTERNET GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.louis.info
Source retrieved

LOUIS Concierge: AI assistant for company websites

LOUIS INTERNET from Detmold offers LOUIS Concierge, an AI assistant for company websites. It is intended to advise visitors in dialogue on the company's own content. The agency also handles the technical implementation of digital applications.

Own website assistant and integration by the digital agency

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Detmold, registered office: Moritz-Rülf-Straße 1, 32756 Detmold. Company address according to the legal notice read.
    Location evidence Detmold

Sources

Lucidence AI UG (haftungsbeschränkt)

Role
Manufacturer
Fields of use
Website and customer service
Website
lucidenceaisolutions.com
Source retrieved

AI for WhatsApp messages, appointment booking and customer contacts alongside a telephone assistant.

Lucidence AI combines automatic replies to WhatsApp messages with a CRM and appointment booking. The offer is aimed at catering, medical practices and local service businesses, among others. The phone assistant is a further component of the same platform.

Software packages with CRM, WhatsApp AI and booking functions.

Offer source

Comparison features

Channels
WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Detmold, business address: c/o Kreativ Campus Detmold e.V., Bielefelder Straße 66 A, 32756 Detmold. The legal notice opened names the legal entity and this address.
    Location evidence Detmold

To clarify for the specific offer

  • The c/o address in Detmold documents a business address, not a stand-alone operational office.

Sources

Luis Gerndt Leonard Lorenz GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
www.rheinmarketing.de
Source retrieved

Website assistant for customer questions and appointment scheduling

Rheinmarketing from Monheim am Rhein sets up AI chats that give information from the business's details and take appointment requests. A calendar integration can offer free slots and trigger bookings. Questions outside the agreed scope are to go to staff together with the conversation history.

Set-up within the website project with training and ongoing support.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

Sources

LUX Solutions GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
luxgpt.ai
Source retrieved

Website chat from approved content for SMEs and service businesses

LUX Solutions from Freiburg offers an AI chatbot that uses website content, FAQs and documents for visitors' questions. The chat leads to forms and bookings and can pass qualified enquiries on to the company.

Chatbot with set-up, website integration and ongoing maintenance.

Offer source 1 · Offer source 2

Comparison features

Channels
Website / BrowserChannels evidence 1 · Channels evidence 2

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

To clarify for the specific offer

  • Product pages in part still state Schumannstraße 6; the address in the central legal notice was used for the assignment.

Sources

M&L Aktiengesellschaft

Role
Implementation partner
Fields of use
Website and customer service
Website
www.mlconsult.com
Source retrieved

Custom chatbots with document and database integration

M&L develops AI chatbots that formulate answers from provided documents and connected company data. The offer includes the selection of model and platform, a customised user interface, and implementation and operation.

Consulting, development, hosting and operation as a coordinated project.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

Sources

makandra GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
makandra.de
Source retrieved

Development of AI text chatbots with access to the content of a website, evidenced by the Studyflix project.

makandra developed an AI chatbot for Studyflix that answers learning questions and integrates suitable content from the platform. The case study describes the OpenAI integration, function calls for content retrieval, the use of transcribed videos and the display of streamed answers in the frontend.

Custom design and software development

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Augsburg, business address: Melli-Beese-Straße 5, 86159 Augsburg. The legal notice names makandra GmbH with this address.
    Location evidence Augsburg

Sources

make/c video content marketing GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
make-ai.de
Source retrieved

Custom AI chatbots and digital assistants

make/ai is a department of make/c from Essen and Köln. The offer includes custom AI chatbots, FAQ assistants and applications with CRM integration. In addition, the agency develops AI avatars for digital customer consulting and training.

Custom development and system integration

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Essen, registered office: Sigsfeldstraße 5, 45141 Essen. Company address according to the legal notice read.
    Location evidence Essen

Sources

Mangoblau GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
mangoblau.ai
Source retrieved

Introduction of AI chatbots for customer support

MANGOBLAU/AI offers the implementation of AI chatbots as part of its automation services. The field of use stated is the handling of recurring customer questions. In addition, the agency offers consulting, training and the automation of further business processes.

Project-based consulting and implementation.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Oldenburg, business address: Wiefelsteder Straße 19, 26127 Oldenburg. Company address according to the legal notice opened.
    Location evidence Oldenburg

Sources

Mark Lotse GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.mark-lotse.com
Source retrieved

HubSpot chatbots and Customer Agent for B2B customer service

Mark Lotse sets up AI chatbots and the Customer Agent in HubSpot Service Hub. This includes building a knowledge base and rules according to which the chat hands more complex enquiries over to the service team.

Set-up of the HubSpot service environment, knowledge base and handover processes.

Offer source

Comparison features

Integrations
HubSpot integrationIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

Sources

Maximilian Cwik

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.cwik-consulting.de
Source retrieved

Website chat with knowledge base and enquiry intake

Cwik Consulting sets up AI assistants that answer questions about services on websites and take down requests for quotes or appointments. The knowledge base can include documents and images; the offer combines set-up with ongoing operation and an administration interface.

One-off set-up and monthly platform use with an agreed conversation quota.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Pricing model
Monthly offer/usage scope; clarify billing; usage/quota model mentioned; amount not recordedPricing model evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status

Locations

  • Hungen, business address: c/o Impressumservice Dein-Impressum, Stettiner Str. 41, 35410 Hungen. Business address in the legal notice opened.
    Location evidence Hungen

To clarify for the specific offer

  • The documented address is a c/o legal-notice address. An operational location in Hungen or Hamburg is not inferred from it.

Sources

Maximilian Schrader, trading as MünsterlandKI

Role
Implementation partner
Fields of use
Website and customer service
Website
muensterlandki.de
Source retrieved

Introduction of AI chatbots for recurring customer questions on website and WhatsApp

MünsterlandKI from Münster supports companies in introducing AI applications. The website describes a multilingual chatbot for website and WhatsApp that answers guests' questions based on a knowledge base. The offer includes the selection and implementation of suitable tools for the respective business.

Consulting, tool selection, implementation and support

Offer source

Comparison features

Channels
WhatsApp; Website / browserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Münster, registered office: Manfredstraße 32, 48145 Münster. The provider named in the legal notice is Maximilian Schrader; do not assume a GmbH.
    Location evidence Münster

To clarify for the specific offer

  • The specific software basis, operating model and contracting party of integrated services cannot be conclusively determined from the offer read.

Sources