Controller
T-NEX GmbH
Freiligrathstraße 2, 32805 Horn-Bad Meinberg, Germany
info@t-nex.de
Website delivery
This website is operated by T-NEX on a server of IONOS SE (Elgendorfer Str. 57, 56410 Montabaur, Germany) located in Germany. When you access it, the web server processes technical data such as your IP address, the requested address, the time, the amount of data transferred and browser details. This data is required to deliver the pages and protect the service (Article 6(1)(f) GDPR). It is stored in server logs and deleted automatically after 14 days.
For the data centre operator’s processing, see the IONOS privacy policy.
Contact form and email
When you submit the contact form, the website transmits your entries (name, email address, message and, optionally, company and topic) to our server over an encrypted connection. The server forwards the enquiry as an email to info@t-nex.de. For sending we use the service Resend (Resend, Inc., San Francisco, USA) as a processor; emails are dispatched through data centres in the EU (Ireland). Where this involves a transfer to the USA, it is safeguarded by the EU standard contractual clauses. Our server stores neither message contents nor addresses. To prevent abuse, it counts submissions per IP address in memory for at most 15 minutes.
If direct sending is unavailable, the form instead prepares the message in your browser. You can then copy the text or open your email application; the message reaches T-NEX only when you send it there. You can also contact us directly at info@t-nex.de at any time. Providing a company name is optional.
For more information on processing by Resend, see its privacy policy.
Local preferences and embedded content
Pausing animations stores that preference locally in your browser. It remains until you reset the setting or clear the website’s data. Session storage also records whether the intro has already played, for the current browser session only. We use analytics cookies only with your consent (see “Audience measurement with Microsoft Clarity”). We do not use advertising trackers.
Fonts, images and product views are delivered with the website. No external video or map is loaded automatically. An external link takes you to another service when you click it; that service’s privacy notice applies there.
Language setting
When you visit our website, we show the German or English version based on your browser’s language setting. We do not use your location or IP address for this. If you switch language yourself using the “DE” or “EN” button, we store your choice for 90 days in a cookie (tnex_lang) in your browser, so that the website appears in your chosen language on your next visit. The cookie contains only the value “de” or “en”, is not used for analytics or tracking, and is not shared with third parties. The legal basis is our legitimate interest in a user-friendly website (Article 6(1)(f) GDPR) and Section 25(2) no. 2 TDDDG, as storage is strictly necessary to provide the service you explicitly requested (language selection). You can delete the cookie at any time in your browser settings.
Audience measurement with Microsoft Clarity
With your consent we use Microsoft Clarity, an analytics service of Microsoft Corporation. Without your consent, Clarity is neither loaded nor executed, and no data is sent to Microsoft. You decide using the notice at the bottom of the page (“Accept” or “Reject”).
After you consent, Clarity records how you use the website, such as clicks, scrolling, mouse movement, pages visited, and device, browser and approximate location information. This produces, among other things, session recordings and heatmaps. Clarity sets the cookies “_clck” and “_clsk” in your browser for this purpose. We use the results to improve the website. Microsoft processes the data on our behalf.
The legal bases are your consent under Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent is voluntary. You can change or withdraw it at any time with effect for the future via “Cookie settings” in the footer; this also deletes the Clarity cookies in your browser. Processing carried out until then remains lawful.
For more information, see Microsoft’s privacy statement.
Purposes and retention
We process enquiries for pre-contractual steps or to answer your request under Article 6(1)(b) or (f) GDPR, as applicable. Our legitimate interests include secure operation and communicating with prospective customers. Audience measurement is based solely on your consent (Article 6(1)(a) GDPR).
Enquiries are retained for as long as handling them or legal retention duties require. You can delete the local animation preference yourself.
Registers of AI and chatbot providers
Our AI provider register for OWL and NRW and our nationwide chatbot provider register name companies whose company name or description may contain the name of a natural person. The information concerns their publicly offered business services, legal entity, documented locations and company sources. We process only information that the company has published itself (website, legal notice) or that appears in the commercial register. The purpose is a traceable market overview for businesses. The legal basis is our legitimate interest under Article 6(1)(f) GDPR.
The OWL/NRW AI provider register and its downloads are public under CC BY 4.0. This licence statement applies to that register, not to the chatbot provider register. An entry is kept for as long as the offer exists and is documented. You can object to being named under Article 21 GDPR at any time via our contact page; we then remove the relevant entry from the register pages and their associated downloads. Your right to lodge a complaint with a supervisory authority remains unaffected.
Your rights
Subject to legal conditions, you may request access, correction, deletion, restriction or portability. You may object to processing based on legitimate interests and withdraw consent, such as for audience measurement, at any time for the future, for example via “Cookie settings” in the footer.
Contact info@t-nex.de. You may also complain to a supervisory authority, including LDI North Rhine-Westphalia.