DEEN

A register by T-NEX GmbH

Chatbot providers for website and customer service: Med–S

52 providers in this selection.

Chat symbols and documents, connected by lines in emerald and mint.

This partial overview contains the full profiles from Media Favoriten Gesellschaft für interaktive Kommunikation mbH to S. Daniel Hopp. Further suitable providers can be found in the topic overview. The classification determines the placement of the profile, not an exclusive specialisation.

Define the permitted answer scope

Collect frequent customer questions and separate general information from cases involving personal data. Opening hours and required documents can be handled differently from a complaint, a binding commitment or a contract change. For each group it should be clear whether the bot answers, collects information or hands over to a person.

Check how an answer is presented as well as its content. Customers must be able to see how to reach the responsible person if the information does not help. A contact route that appears only after several unsuccessful dialogues can make handling more difficult.

Check channels and system actions separately

Website, WhatsApp and an internal chat are different points of access. That a provider describes a website chat does not prove an existing messenger integration. Likewise, an answer from a knowledge base, reading an order status and changing an order are different scopes of service.

Have these scopes named individually in the offer. Where an interface already exists, setup, rights and possible limits of use need to be clarified. For a new integration, development and maintenance belong in the calculation.

Full provider profiles: Med–S

52 companies in this selection. Alphabetical, without ranking.

Providers on this page

Media Favoriten Gesellschaft für interaktive Kommunikation mbH

Role
Implementation partner
Fields of use
Website and customer service
Website
mediafavoriten.de
Source retrieved

AI website chats for advice and enquiry intake

Media Favoriten develops AI chatbots for company websites and online shops. The chats can answer FAQs from a knowledge base, explain products, categorise prospective clients and, depending on the project, connect calendars or CRM systems.

Design, development, system integration and ongoing support.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Konstanz, business address: Max-Stromeyer-Straße 178, 78467 Konstanz. Business address according to the legal notice read.
    Location evidence Konstanz

Sources

Media-Nord.com UG (haftungsbeschränkt)

Role
Implementation partner
Fields of use
Website and customer service
Website
media-nord.com
Source retrieved

AI chatbots and messenger solutions

Media-Nord.com from Stuhr offers chatbots and messenger solutions for customer communication. The agency develops and implements AI solutions tailored to the respective company.

Consulting and custom implementation

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Stuhr, registered office: Proppstr. 124, 28816 Stuhr. Company address according to the legal notice read.
    Location evidence Stuhr

Sources

medienplus GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
qom.de
Source retrieved

Custom AI chatbots for websites and appointment processes

QOM is the brand of medienplus GmbH from Meckenheim near Bonn. The agency develops AI chatbots for websites and offers the recording of enquiries, appointment booking and connections to CRM systems. The offer is aimed at smaller businesses in Bonn and the Rhein-Sieg district, among others.

Concept, development and integration

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Meckenheim, registered office: Mozartstraße 53, 53340 Meckenheim. Location according to the public provider source.
    Location evidence Meckenheim

To clarify for the specific offer

  • Prices on the services page are indicative figures from the provider. Hosting, data processing and integration must be assessed on the basis of the specific offer.

Sources

Mediform GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
mediform.io
Source retrieved

MediChat as online reception for doctors' surgeries

Mediform offers MediChat, an AI chatbot for practice websites. Patients can request appointments and organisational matters in free text; the application also supports prescription and referral requests.

Online reception with connection to supported practice management systems and calendars

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Karlsruhe, registered office: Lammstr. 21, 76133 Karlsruhe. Company address according to the provider source read.
    Location evidence Karlsruhe

To clarify for the specific offer

  • Clarify the connection to the existing practice management system, approvals and handover to the practice team.

Sources

meiti GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
meiti.ai
Source retrieved

AI assistant for website chat and other service channels

meiti from München offers an AI assistant for communication with customers. In addition to phone, e-mail and WhatsApp, the offer includes a website chat that answers questions and takes down matters.

AI assistant as a software service

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • München, registered office: Leopoldstraße 31, 80802 München. Company address according to the provider's legal notice read.
    Location evidence München

Sources

Michael Hoff, AFFYRO

Role
Implementation partner
Fields of use
Website and customer service
Website
affyro.com
Source retrieved

Setup of website chatbots with company data.

AFFYRO offers the set-up of a company AI chatbot based on PDF files, web content and FAQs. The chatbot is integrated into the company website and can capture prospective clients' contact details.

Set-up after an online briefing; ongoing support and hosting optional.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Neumünster, registered office: Roschdohler Weg 6, 24536 Neumünster. Company address according to the legal notice read.
    Location evidence Neumünster

To clarify for the specific offer

  • Clarify the model provider, the processing of company data and the ongoing costs before commissioning.

Sources

Michael Kaiser, ArkeonTech

Role
Implementation partner
Fields of use
Website and customer service
Website
arkeontech.de
Source retrieved

AI chatbots for customer enquiries and sales on websites and in messengers

ArkeonTech from Aalen develops AI chatbots for small and medium-sized enterprises. The assistants answer questions on websites and in messengers, record enquiries and hand them over to staff if required. Knowledge base, integration and further system connections are set up in the project.

One-off set-up project and monthly operational support.

Offer source

Comparison features

Pricing model
Monthly support/operation mentioned; clarify billingPricing model evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status

Locations

  • Aalen, registered office: Röderholzweg 2, 73434 Aalen. Business address in the legal notice read.
    Location evidence Aalen

To clarify for the specific offer

  • Clarify the scope of services, connected sources and ongoing support in the specific offer.

Sources

Michaela Werner

Role
Implementation partner
Fields of use
Website and customer service
Website
mwdsgn.digital
Source retrieved

Generative website chatbots with own content.

DSGN digital sets up AI chatbots for company websites. The answers can be based on provided documents, tables and web content; the service includes set-up, tests and adjustments.

Set-up and configuration as a service.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hannover, business address: Querstr. 43, 30519 Hannover (virtual office). The legal notice names Michaela Werner and expressly a virtual office. Inclusion only for Germany, without claiming an operational location in Hannover.
    Location evidence Hannover

To clarify for the specific offer

  • The legal notice describes the address as a virtual office. Only a German business address is documented; no staffed operational location in Hannover has been evidenced.

Sources

Miobyte Group GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.miobyte.ai
Source retrieved

AI chatbots and virtual assistants for customer service

Miobyte from Fulda develops AI solutions for business processes. The offer includes chatbots and virtual assistants; as an example, the website describes the customer service assistant Rina with connection to FAQ content.

Custom design, development and support

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Fulda, registered office: Karrystraße 13, 36041 Fulda. Company address according to the provider source read.
    Location evidence Fulda

Sources

mmmake GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
mmmake.com
Source retrieved

AI chatbots and digital assistants for brand communication

mmmake from Heilbronn develops digital brand offerings with AI assistants. A documented project for Bad Reichenhaller combines a chatbot with an avatar; questions can be asked by text or audio and are answered using a stored recipe database.

Agency project with technical partners

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Heilbronn, registered office: Großgartacher Straße 61, 74080 Heilbronn. Company address according to the provider's legal notice read.
    Location evidence Heilbronn

To clarify for the specific offer

  • The documented project was created with Team One Developers. Clarify the division of services and suitability for a business service bot.

Sources

MONOBLOC Gesellschaft für Kommunikationsdesign mbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.monobloc.de
Source retrieved

AI chatbots for websites and messengers

MONOBLOC configures and integrates AI chats for websites and messengers. The offer includes connecting several data sources, adapting to the company's corporate presence and ongoing further development.

Consulting, configuration, integration and maintenance.

Offer source 1 · Offer source 2

Comparison features

Channels
Website / BrowserChannels evidence 1 · Channels evidence 2

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Heidelberg, registered office: Hauptstraße 64-66, 69117 Heidelberg. Business address according to the legal notice read.
    Location evidence Heidelberg

Sources

mp moving-pictures GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
mopi.bot
Source retrieved

AI chatbot for hotel websites and virtual tours

moving-pictures from Memmingerberg offers MOPI, a chatbot for hotel guests. It answers questions from the hotel's knowledge base and can display suitable booking links or views of a virtual tour. The offer includes set-up, website integration and ongoing support.

Chatbot package offered monthly with set-up; further integrations by arrangement.

Offer source

Comparison features

Pricing model
Monthly offer/usage scope; clarify billingPricing model evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status

Locations

  • Memmingerberg, registered office: Am Flughafen 12a, 87766 Memmingerberg. The provider source read names mp moving-pictures GmbH with business address Am Flughafen 12a, 87766 Memmingerberg.
    Location evidence Memmingerberg

To clarify for the specific offer

  • Clarify in the offer the scope of knowledge maintenance and the connection of your own booking system.

Sources

msg for banking ag

Role
Manufacturer
Fields of use
Website and customer service
Website
www.msgforbanking.de
Source retrieved

MARZIPAN KAI as a text assistant for lending processes

msg for banking offers MARZIPAN KAI, an AI assistant for loan dialogues. Users can enter data in the chat, have loan variants calculated and ask questions about the further process.

Customisable web widget or app; cloud and on-premises are mentioned as delivery forms

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Operating model
Cloud operation in the offer; local operation / on-premise as an optionOperating model evidence

Not yet documented in the register:

  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Frankfurt am Main, registered office: Amelia-Mary-Earhart-Straße 14, 60549 Frankfurt am Main. Company address according to the provider source read.
    Location evidence Frankfurt am Main

To clarify for the specific offer

  • Confirm in the offer the current product availability, permitted types of loan, integration and scope of the calculation logic.
  • Separate legal entity msg for banking ag, not to be merged with msg systems ag.

Sources

Muhammad Alhaj Hammoud

Role
Implementation partner
Fields of use
Website and customer service
Website
weboro-media.de
Source retrieved

AI website chatbots with enquiry intake and appointment booking.

Weboro Media implements AI chatbots for company websites and WhatsApp. The assistants answer questions based on stored content, take down enquiries and can be connected to a calendar or CRM.

Configuration, integration and tests as well as ongoing maintenance.

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Lübeck, business address: Sternenring 1, 23562 Lübeck. The legal notice read names the legal entity and business address.
    Location evidence Lübeck

To clarify for the specific offer

  • Clarify the models used, data sources, permissions and operational responsibility in the specific offer.

Sources

MÜNSMEDIA GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
muensmedia.de
Source retrieved

Development of AI chatbots for web applications

MÜNSMEDIA integrates AI functions into custom web applications. As a specific project, the agency describes the event assistant SAiNT, which combines a chat with event data. The implementation uses a web interface, a Laravel application and a language model interface.

Custom web development and AI integration

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Magdeburg, registered office: Schönebecker Str. 54, 39104 Magdeburg. Business address according to the legal notice read in full.
    Location evidence Magdeburg

Sources

Mustafa Alcan, Alcan Consulting

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
alcanconsulting.com
Source retrieved

Emplavo for WhatsApp customer questions and appointment scheduling

Alcan Consulting from Düsseldorf offers AI assistants for WhatsApp and phone with Emplavo. They answer customer questions based on the stored company knowledge and can arrange appointments or hand matters over to staff. The provider handles set-up, system integration and ongoing support.

Analysis, design, set-up and ongoing operation.

Offer source

Comparison features

Channels
WhatsAppChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Düsseldorf, registered office: Kleinschmitthauser Weg 46, 40468 Düsseldorf. Business address according to the legal notice read.
    Location evidence Düsseldorf

Sources

nea-net internetservice GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.nea-net.de
Source retrieved

Municipal AI chatbot for citizen questions

nea-net from Diespeck offers CLARA, an AI chatbot for municipal websites. Citizens can enter questions about municipal information in a chat window. The answers use approved websites and documents and, where available, refer to sources and responsible offices.

Standardised chatbot solution with municipal customisation; entry via an agreed pilot operation.

Offer source

Comparison features

Rollout and product status
Pilot mentioned as a rollout stepRollout and product status evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Pricing model

Locations

  • Diespeck, registered office: Bogenstraße 8a, 91456 Diespeck. The provider source read names nea-net internetservice GmbH with business address Bogenstraße 8a, 91456 Diespeck.
    Location evidence Diespeck

To clarify for the specific offer

  • Clarify the pilot conditions, ongoing source maintenance and the subsequent operating model.

Sources

netfellows GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
netfellows.de
Source retrieved

KI-AiOn for chatbots and AI assistants

netfellows from Paderborn offers the set-up of chatbots and AI assistants for customer service and marketing with KI-AiOn. The services page mentions the link to customer data as well as applications such as product recommendations and appointment booking.

Agency service for integrating and adapting chatbots to customer data and business processes.

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Paderborn, registered office: Eggertstraße 3D, 33100 Paderborn. Company address according to the public provider source.
    Location evidence Paderborn

To clarify for the specific offer

  • Enquire about the platform used, the specific scope of delivery and productive chatbot references.
  • Clarify hosting, prices and ongoing support.

Sources

netmin games GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.netmin.de
Source retrieved

Integration of AI into customer support chatbots and business applications.

netmin from Mainz develops custom digital applications and integrates AI into existing processes. The publicly described scope of services also includes the AI connection of customer support chatbots.

Project-based AI integration and custom software development.

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Mainz, registered office: Philipp-Reis-Str. 6, 55129 Mainz. The legal notice read names the legal entity and this address.
    Location evidence Mainz

To clarify for the specific offer

  • Neither a standard platform of its own nor specific chatbot packages are publicly described.

Sources

netzleuchten GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.netzleuchten.com
Source retrieved

AI website chat with prepared company knowledge

netzleuchten offers voice-based AI solutions for websites. The chatbot described answers visitors' questions based on prepared company information and uses RAG for this. The agency explains the choice of model and the restriction of answers to defined topics.

Consulting and custom implementation by the team for voice-based AI.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Kiel, business address: Beselerallee 57, 24105 Kiel. Company address according to the legal notice opened.
    Location evidence Kiel

Sources

neuraflow GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.neuraflow.de
Source retrieved

AI chatbot for digital citizen services.

neuraflow develops an AI chatbot for municipalities and authorities with neurabot. The software uses municipal knowledge sources, answers questions on the website and refers to suitable forms and contact persons.

Own chatbot platform with set-up and ongoing support.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Bremerhaven, registered office: Barkhausenstraße 4, 27568 Bremerhaven. Company address according to the legal notice read.
    Location evidence Bremerhaven

To clarify for the specific offer

  • Focus on public administration; enquire separately about suitability for private-sector companies.

Sources

Niclas Hoffmann, Handelsvertretung Niclas Hoffmann

Role
Implementation partner
Fields of use
Website and customer service
Website
hvnh-ai.com
Source retrieved

AI support widget on product knowledge and documentation

HVNH AI from Neunkirchen near Siegen develops support assistants for company websites. The chat window uses product information and documentation; open or complex cases are to be handed over to the team with a summary.

Project development with process analysis, pilot and ongoing operation.

Offer source

Comparison features

Rollout and product status
Pilot mentioned as a rollout stepRollout and product status evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Pricing model

Locations

Sources

Nikhil Sharma and Niket Lakhani

Role
Manufacturer
Fields of use
Website and customer service
Website
www.geniefy.de
Source retrieved

AI WhatsApp assistant for property management firms

Geniefy answers tenants' and owners' matters via WhatsApp and connects management and communication systems for this purpose. The offer includes set-up, system integration and an accompanying test operation. Phone and e-mail are further channels of the same offer.

Provided AI service with set-up and connection to specialist software

Offer source

Comparison features

Channels
WhatsAppChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • München, business address: Heßstraße 89, 80797 München. Provider and business address are named in the legal notice read.
    Location evidence München

To clarify for the specific offer

  • The legal notice names the two natural persons as providers, not a GmbH of its own; do not add a legal form in the register.

Sources

Noah Manke und Fabian Frost GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
mankefrost.de
Source retrieved

AI chatbots for frequent customer questions and enquiry qualification

Manke & Frost from Isernhagen offers AI chatbots for small and medium-sized enterprises. The bots answer recurring questions and qualify incoming enquiries. The project includes design, implementation, induction and further optimisation.

Custom project implementation and subsequent support.

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Isernhagen, registered office: Glogauer Steg 2, 30916 Isernhagen. Business address and provider named on the official page read.
    Location evidence Isernhagen

Sources

Norin IT Services Sebastian Lehmann

Role
Implementation partner
Fields of use
Website and customer service
Website
norinit.de
Source retrieved

AI website chatbots for small companies

Norin IT from Nürnberg sets up AI chatbots for websites. The basis is company documents, frequently asked questions and processes; the offer also includes integration and ongoing optimisation.

Set-up, website integration and ongoing support

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Nürnberg, registered office: Röhrichtweg 2 B, 90427 Nürnberg. Company address according to the provider's legal notice read.
    Location evidence Nürnberg

Sources

novomind AG

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.novomind.com
Source retrieved

iAGENT Chat and Chatbot

novomind offers chatbots as part of the customer service platform iAGENT. The software combines automated dialogues with live chat and handover to customer service staff.

Contact centre software with integration services

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Hamburg, registered office: Bramfelder Chaussee 45, 22177 Hamburg. Company address according to the legal notice read.
    Location evidence Hamburg

Sources

Oliver Rückert, OR Service Solutions

Role
Implementation partner
Fields of use
Website and customer service
Website
www.rueckert-services.com
Source retrieved

Setup of website and WhatsApp chatbots

OR Service Solutions sets up AI chatbots for websites and WhatsApp. The offer connects these chatbots, where required, with automations of existing business processes.

Project-based setup and integration; ongoing support by agreement.

Offer source

Comparison features

Channels
WhatsApp; Website / browserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

Sources

OMQ GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
omq.ai
Source retrieved

OMQ AI chatbot

OMQ offers an AI chatbot for websites and messengers. In addition to answers from a knowledge base, the provider describes the connection to backend systems and the handover of complex matters to staff.

Own customer service software with shared knowledge stocks for several channels.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Berlin, registered office: Stefan-Heym-Platz 1, 10367 Berlin. Company address according to the public provider source.
    Location evidence Berlin

To clarify for the specific offer

  • Check the supported channels, specific backend actions and prerequisites for the handover in the chosen package.

Sources

Oreshin, Platon und Scheffler, Daniel GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
nickle.ai
Source retrieved

Website chatbots from company knowledge and for lead qualification

Nickle AI develops websites and adds AI chats to them. The assistants answer questions from company knowledge or capture information for categorising prospective clients.

Custom website and chatbot development.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Kassel, business address: Ludwig-Erhard-Straße 10, 34131 Kassel. Business address according to the legal notice opened.
    Location evidence Kassel

Sources

Parloa GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
www.parloa.com
Source retrieved

Universal Chat and AI agents for customer service

Parloa offers a platform for AI agents in customer service. In addition to voice channels, Universal Chat describes a chat widget through which customers can communicate with the assistant in writing.

Enterprise platform for customer communication

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Berlin, registered office: Schönhauser Allee 9, 10119 Berlin. Company address according to the legal notice read.
    Location evidence Berlin

Sources

PCT digital GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
www.pct-digital.de
Source retrieved

AI chatbot for municipal waste management

PCT digital develops AI chatbots for municipal utilities and waste management companies. The website chat answers recurring questions based on approved by-laws, collection calendars and FAQs.

Specialist workshops, implementation and operation

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Kiel, registered office: Fleethörn 7, 24103 Kiel. Company address according to the legal notice read.
    Location evidence Kiel

To clarify for the specific offer

  • Note the sector specialisation in municipal waste management.

Sources

PixelConsult GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
my-chatify.de
Source retrieved

My-Chatify: AI chatbots for websites and messengers

PixelConsult from Dortmund develops My-Chatify for customer service and sales. The platform answers questions from provided content and supports website and messenger channels. Product advice, appointment booking and handovers to staff are also described.

Chatbot platform with monthly tariffs and integrations

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Pricing model
Monthly plan mentioned; amount not recordedPricing model evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status

Locations

  • Dortmund, registered office: Gutjahrstr. 12, 44287 Dortmund. Company address according to the legal notice read.
    Location evidence Dortmund

Sources

Plusagentur GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
plusagentur.com
Source retrieved

Chatbots for enquiries and lead qualification

PLUSAGENTUR sets up AI chatbots that answer customer enquiries and pre-qualify prospective clients. The offer is part of its services for AI and process automation.

Project-based set-up of chatbots and automations

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Gütersloh, registered office: Hohenzollernstraße 4, 33330 Gütersloh. Company address in the legal notice read.
    Location evidence Gütersloh

Sources

Primo Passo GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
passoai.de
Source retrieved

AI chatbots for websites and WhatsApp for enquiry qualification and appointment scheduling

PassoAI is an offering of Primo Passo GbR in Essen. The agency sets up AI chatbots for websites and WhatsApp that are intended to take down enquiries, qualify prospective clients and arrange appointments. It names medical practices, craft businesses and local companies, among others, as target groups.

Set-up, connection to existing channels and ongoing support according to the offer

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Essen, registered office: Girardetstraße 60, 45131 Essen. Location according to the public provider source.
    Location evidence Essen

To clarify for the specific offer

  • Clarify the software basis, the language models used and the data processing in the specific offer.
  • Treat chatbot and phone assistant as separate scopes of service.

Sources

Prüter & Ruschat GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
pr-branding.com
Source retrieved

Setup of website and WhatsApp chatbots

PR Branding from Bad Driburg sets up website and WhatsApp chatbots for small businesses. The answers are intended to be based on the business information stored. Set-up and support are offered separately from the contracts and costs of the platform used.

Set-up and optional support; according to its own description, the platform contract is concluded by the customer directly.

Offer source

Comparison features

Channels
WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Bad Driburg, registered office: Am Niederhahn 75, 33014 Bad Driburg. Company address according to the public provider source.
    Location evidence Bad Driburg

To clarify for the specific offer

  • Clarify the platform used and the actual AI share of the specific chatbot variant.
  • Check model processing, platform contracts and limits of service before procurement.

Sources

QUADRESS GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
quadress.de
Source retrieved

AI bots for incoming customer questions and support processes

QUADRESS from Bochum sets up AI bots for incoming enquiries via WhatsApp, phone and e-mail. The bots answer questions about products and processes, arrange appointments and pass open cases on to the team. CRM and ticketing systems can be integrated into the process.

Project analysis, set-up, system integration and operation.

Offer source

Comparison features

Channels
WhatsAppChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Bochum, registered office: Sophie-Opel-Str. 17, 44803 Bochum. Business address according to the legal notice read.
    Location evidence Bochum

Sources

Qualimero Technologies GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
qualimero.com
Source retrieved

AI product advice and customer service for online retail

Qualimero from Düsseldorf offers AI assistants for product advice and customer service. The dialogue is possible via web chat and WhatsApp, among others. The focus is on products that need explanation, questions about their use and the forwarding of suitable enquiries to the responsible team.

Platform for company-specific AI assistants with connected communication channels.

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Düsseldorf, registered office: c/o TechHub.K67, Kasernenstraße 67, 40213 Düsseldorf. The provider source read names Qualimero Technologies GmbH with business address c/o TechHub.K67, Kasernenstraße 67, 40213 Düsseldorf.
    Location evidence Düsseldorf

To clarify for the specific offer

  • Define product data, permissible advisory statements and handover to human service before introduction.

Sources

RA-MICRO Software AG

Role
Manufacturer
Fields of use
Website and customer service
Website
www.ra-micro.de
Source retrieved

KI Mandat Scout for client enquiries on law-firm websites

RA-MICRO offers an AI chatbot for taking in new client enquiries. It records matters in a text dialogue, asks follow-up questions and hands the details over in a structured form to the RA-MICRO inbox.

Chatbot integrated into the law firm's website with handover to RA-MICRO

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Berlin, registered office: Washingtonplatz 3, Cube Berlin, 10557 Berlin. Company address according to the provider source read.
    Location evidence Berlin

To clarify for the specific offer

  • Clarify the RA-MICRO connection, set-up and ongoing costs after the respective offer period.

Sources

Ramon Fetaovski

Role
Implementation partner
Fields of use
Website and customer service
Website
ramonio.de
Source retrieved

Website chatbots for local businesses

Ramonio sets up AI chats for company websites using the respective business's details. They answer recurring questions, can offer appointments from a connected calendar and record open matters as a callback request.

Custom set-up, test on a preview page and subsequent integration.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Nürnberg, business address: Bartholomäusstraße 41, 90489 Nürnberg. Business address according to the legal notice read.
    Location evidence Nürnberg

Sources

Rasa Technologies GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
rasa.com
Source retrieved

Platform for AI assistants in chat and other channels

Rasa offers a platform for developing and operating AI assistants. An assistant can be deployed via web chat, Slack or WhatsApp, among others; visual tools and code support development and testing.

Development and operating platform

Offer source

Comparison features

Channels
Website / browser; WhatsApp; SlackChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Berlin, registered office: Schönhauser Allee 175, 10119 Berlin. Company address according to the legal notice read.
    Location evidence Berlin

Sources

RED Ad Media GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.red-ad-media.de
Source retrieved

Website chatbots for customer questions and pre-qualification.

RED Ad Media implements AI chatbots on company websites. They are intended to answer customer questions on the basis of the respective company data and FAQs and to pre-qualify contact enquiries.

Consulting, configuration and implementation.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Bremen, business address: Neidenburger Str. 15, 28207 Bremen. The legal notice read names the legal entity and business address.
    Location evidence Bremen

To clarify for the specific offer

  • Clarify the models used, data sources, permissions and operational responsibility in the specific offer.

Sources

RedOrbit GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.redorbit.ai
Source retrieved

Custom RAG chatbots for product advice and customer questions in e-commerce.

RedOrbit documents an AI chatbot developed for Juui for advice on cosmetic products. The bot draws product data, ingredients, instructions and other content from a knowledge base and refers to suitable products. The implementation combines ChromaDB, OpenAI and a Drupal integration.

Custom chatbot development and integration into shop systems

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Feldkirchen, business address: Mondstraße 2–4, 85622 Feldkirchen. The legal notice names RedOrbit GmbH with this address.
    Location evidence Feldkirchen

Sources

Remodify GmbH (haftungsbeschränkt)

Role
Implementation partner
Fields of use
Website and customer service
Website
www.remodifyai.com
Source retrieved

AI chatbots and answer preparation for customer support

RemodifyAI develops chatbots as part of custom automations for customer support. The offer includes initial answers, the detection of escalations and the preparation of follow-up questions; the solutions are then integrated into existing processes.

Custom development with feasibility check, integration and training; follow-up support optional.

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Berlin, business address: Hellersdorfer Weg 35, 12689 Berlin. Company address according to the legal notice opened.
    Location evidence Berlin

To clarify for the specific offer

  • The legal notice uses the designation Remodify GmbH (haftungsbeschränkt); confirm the exact company name for the contract.

Sources

Replya GmbH

Role
Manufacturer
Fields of use
Website and customer service
Website
replya.de
Source retrieved

AI website chat and shared customer inbox

replya from Seligenstadt offers an AI chatbot for company websites. The bot answers visitors' questions and can hand matters over to the team. The company also sells a shared inbox with a ticketing system for various messaging channels.

Software subscription

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Pricing model
Subscription mentioned; amount not recordedPricing model evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status

Locations

  • Seligenstadt, registered office: Im Mittelfeld 4–6, 63500 Seligenstadt. Business address according to the official provider source read.
    Location evidence Seligenstadt

Sources

Rexity Labs UG (haftungsbeschränkt)

Role
Implementation partner
Fields of use
Website and customer service
Website
www.rexity.ai
Source retrieved

AI website chatbots from approved company content.

Rexity Labs offers the building of AI chatbots for company websites. The chat windows answer freely worded questions from an agreed knowledge base and can take down enquiries or pass them on to the team.

Project implementation with knowledge preparation, integration, tests and optional maintenance.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Südheide, business address: Willighäuser Weg 11, 29320 Südheide. The legal notice read names the legal entity and business address.
    Location evidence Südheide

To clarify for the specific offer

  • Despite a register number, the legal notice contains a draft note on the company's formation. The company and address are additionally confirmed by a secondary register data report, not an official register extract. Check the current legal page texts again before publication.
  • According to the offer page, the company's own demo assistant has not yet been publicly released. Inclusion refers to the project service expressly offered, not to a generally available SaaS.

Sources

RheinMainTech GmbH

Role
Manufacturer and implementation partner
Fields of use
Website and customer service
Website
rheinmaintech.com
Source retrieved

OrgaPress Concierge for customer questions on websites and portals

RheinMainTech from Mainz offers OrgaPress Concierge, an AI chatbot for websites and portals. The assistant handles customer questions, leads to suitable information and can hand enquiries over to staff. The software house handles the technical integration and operation.

Own chatbot solution with integration and operation

Offer source

Comparison features

Channels
Website / BrowserChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Mainz, registered office: Wilhelm-Theodor-Römheld-Str. 14, 55130 Mainz. Business address according to the official provider source read.
    Location evidence Mainz

Sources

RIT Services GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
rit.services
Source retrieved

Custom chatbot solutions for website and messenger

RIT Services from Köln develops custom software and AI applications for small and medium-sized enterprises. The chatbot offer covers website, WhatsApp Business and messenger. According to the service description, the bots can answer questions based on the customer's own company documents and qualify incoming enquiries.

Development and integration of custom software

Offer source

Comparison features

Channels
WhatsAppChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Köln, registered office: Am alten Güterbahnhof 57, 50825 Köln. Location according to the public provider source.
    Location evidence Köln

To clarify for the specific offer

  • Specific models, operating conditions and system access depend on the project. The advertised data protection and timing promises have not been independently verified.

Sources

RO Werbung, represented by Anna Malinowska

Role
Implementation partner
Fields of use
Website and customer service
Website
rowerbung.de
Source retrieved

AI chatbots for website and WhatsApp

RO Werbung supplements its advertising and web services with AI chatbots for website and WhatsApp. Described are the intake of company knowledge, the configuration of the answers and the connection to calendars or CRM, for example.

Project-based setup and integration; ongoing support by agreement.

Offer source

Comparison features

Channels
Website / browser; WhatsAppChannels evidence
Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Operating model
  • Rollout and product status
  • Pricing model

Locations

To clarify for the specific offer

  • Confirm the contracting party and exact provider designation in the offer.
  • Advertised savings and data protection claims have not been independently verified.

Sources

Robin Köhler, RK Mediawork

Role
Implementation partner
Fields of use
Website and customer service
Website
www.rk-mediawork.de
Source retrieved

Integration of AI chatbots into websites and existing systems

RK Mediawork from Keltern offers the set-up of custom AI chatbots. The assistants are integrated into websites or existing systems and set up for customer communication.

Project-based design and integration.

Offer source

Comparison features

Integrations
Setup and integration depending on the scope of the offerIntegrations evidence

Not yet documented in the register:

  • Channels
  • Operating model
  • Rollout and product status
  • Pricing model

Locations

  • Keltern, registered office: Östliche Friedrichstraße 64, 75210 Keltern. Business address in the legal notice read.
    Location evidence Keltern

Sources

rxm solutions GbR

Role
Implementation partner
Fields of use
Website and customer service
Website
www.rxm.de
Source retrieved

Multilingual AI chatbots and enquiry assistants

rxm solutions from Kiel develops AI chatbots and enquiry assistants for customer communication. The services page describes multilingual answers and handover to staff.

Consulting, custom development and operation

Offer source

Comparison features

Not yet documented in the register:

  • Channels
  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Kiel, registered office: Am Wellsee 20, 24146 Kiel. Company address according to the legal notice read.
    Location evidence Kiel

Sources

RYZE Digital GmbH

Role
Implementation partner
Fields of use
Website and customer service
Website
www.ryze-digital.de
Source retrieved

Knowledge-based website chatbots for B2B information and sales enquiries.

RYZE Digital from Mainz develops AI chatbots for company websites. A published project combines answers from a purpose-built knowledge base with dialogue management and the forwarding of prospective clients to suitable sales staff.

Project-based development and integration into existing websites.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Mainz, registered office: Mombacher Straße 4, 55122 Mainz. The legal notice read names the legal entity and this address.
    Location evidence Mainz

Sources

S. Daniel Hopp

Role
Implementation partner
Fields of use
Website and customer service
Website
createrr.studio
Source retrieved

AI chatbots for website or app

createrr.studio from Herford develops AI chatbots for websites and apps. The offer provides for answers based on product information and FAQs as well as a connection to a CRM or ticketing system. Implementation ranges from the concept through an initial test version to operation.

Custom development and optional ongoing support.

Offer source

Comparison features

Channels
Website / BrowserChannels evidence

Not yet documented in the register:

  • Operating model
  • Integrations
  • Rollout and product status
  • Pricing model

Locations

  • Herford, business address: Leopoldstraße 2-8, 32051 Herford. Provider's address according to the legal notice read.
    Location evidence Herford

Sources