AI agent development partners: BlockBuilder to Die Zukunftshelden

BlockBuilder develops agents for processes that connect several work steps and systems. Implementation begins with a limited, easily verifiable task. CRM, ERP, databases and internal APIs are connected via defined interfaces. Individual steps are to be logged; rules and approval levels limit the scope for action. Systems made up of several specialised agents are also part of the offer. For a contract, the technical authorisation, the test procedure and expansion to further cases are therefore relevant in addition to the function.

Agent action / service

Develops single-agent and multi-agent systems with tool calls and logged steps.

Integration

CRM, ERP, databases and internal or external APIs.

Controls and approvals

Fixed rules, approval levels and logging of every agent step.

Assessment

Worth considering as a conversation partner for companies with multi-step agents with logged actions.

Question for your conversation

How can a faulty agent step be traced in the log and corrected?

• KI-Agenten | Autonome Prozessautomatisierung München ↗
• KI im Kundenservice | Support-Automatisierung für Unternehmen ↗

Bluebatch introduces Claude in companies and law firms and, building on it, develops agents and automations. The Nuremberg provider combines model access, training and technical integration. A central gateway is meant to bundle rights, logging and billing. In addition, n8n introduction and hosting are offered. For use in a law firm, roles, permitted information and approvals should be described in addition to the individual agent functions. Suitability under professional rules for the specific use remains to be checked.

Agent action / service

Builds custom agents, integrations and workflows on a managed Claude environment.

Integration

Claude, central gateway and n8n.

Controls and approvals

A central rights and logging concept is described.

Assessment

Worth considering as a conversation partner for companies with Claude agents and business automation.

Question for your conversation

What client matter data may individual agents use, and which accesses are logged?

• Claude AI Deutschland: Claude für Unternehmen, DSGVO-konform | Bluebatch ↗
• Impressum - Bluebatch ↗

BCG develops agent-based applications for specific business processes with companies. The offer page shows, for example, a marketing agent that consolidates data, evaluates campaigns and, after human approval, makes changes on purchasing platforms. Further customer examples concern industrial supply chains and the biopharma sector. The offer thus comprises more than the selection of a language model. For an enquiry, companies should record which system actions they actually want to automate and which business decisions remain with the team.

Agent action / service

Develops agents that evaluate data and, after approval, make changes on connected platforms.

Integration

Data pipelines and media buying platforms in the example described; clarify further systems per project.

Controls and approvals

The marketing example provides for human review and approval before platform changes.

Assessment

Worth considering as an implementation partner for larger companies with cross-departmental process redesign.

Question for your conversation

Which specific system intervention is part of the first agent project, and against which criteria is its execution approved?

• Entwicklung und Umsetzung von KI-Agenten ↗
• BCG Deutschland ↗

Brain & Agent integrates AI agents into existing software architectures and development workflows. The Hamburg offer includes the set-up of tools such as Claude Code, Cursor and Windsurf and the adaptation to the existing source code. In addition there are rules, capabilities and context specifications for agents. Implementation extends into CI/CD processes, for example for pull requests, code reviews and test generation. In-house development teams can thus transfer tasks to agents step by step and check their results within existing workflows.

Agent action / service

Implements agents matched to the codebase and connects them with pull requests, reviews, tests and deployment checks.

Integration

Claude Code, Cursor, Antigravity, Windsurf; source code management and CI/CD pipelines.

Controls and approvals

Architecture rules and quality checks; local model support and, on request, protected LLM architectures.

Assessment

Worth considering for companies with their own development team and recurring engineering tasks.

Question for your conversation

Which changes may a coding agent create itself, and which checks must pass before the merge?

• Brain & Agent | Agenten für Softwareentwicklung und Entwicklungsprozesse ↗
• Brain & Agent | Impressum ↗

BTS Intelligence develops custom agents and automated business processes for small and medium-sized companies. Research, classification, lead qualification and contract analysis are named. Implementation combines its own agents with n8n workflows and existing industry applications or APIs. Onboarding processes with task allocation and CRM creation are also part of the portfolio. Before a pilot, companies should determine which data is taken over and which decisions remain with the team. After the start, the provider offers monitoring and adjustment of the workflows.

Agent action / service

Develops its own agents for research, classification, lead qualification and contract analysis.

Integration

n8n, industry software, external APIs and CRM integrations.

Controls and approvals

Monitoring and further development are offered as ongoing support.

Assessment

Worth considering as a conversation partner for companies with agents and n8n processes for SMEs.

Question for your conversation

Which fields and tasks does the agent create automatically during onboarding?

• KI-Automatisierung: Alle Leistungen für Mittelstand & KMU | BTS Intelligence Bayern ↗
• Impressum | BTS Intelligence ↗

Bytes Commerce develops agents and automated workflows for mid-sized companies. The Augsburg IT company combines this work with software development, e-commerce and ongoing IT operations. The AI offer also includes knowledge systems and integration into existing applications. OpenAI, Anthropic and Mistral are named as possible model providers. When selecting, companies should describe the process required and the data flows. This makes it possible to check which parts use standard components and where custom development is required.

Agent action / service

Develops AI agents and workflow automations for mid-sized companies.

Integration

OpenAI, Anthropic or Mistral; business target systems depend on the project.

Controls and approvals

Clarify approvals and permissions before selection.

Assessment

Worth considering as a conversation partner for companies with AI agents and workflow automation.

Question for your conversation

What model and integration costs come on top of the development scope?

• Bytes Commerce - E-Commerce, KI & IT aus Augsburg · Bayern ↗
• Impressum & Anbieterkennzeichnung - Bytes Commerce UG ↗

CANCOM offers the implementation of AI applications from the first workshop to productive operation. The German offer page describes agents that take on multi-step routine tasks. These include reading out and checking information and posting in the target system. Critical steps can be presented to employees for approval. CANCOM also addresses tasks in software development. For a specific project, the target system, input data and the body responsible for postings should be defined together.

Agent action / service

Develops agents that read out and check information and prepare or carry out postings in a target system.

Integration

Clarify specific target systems in the project.

Controls and approvals

The page names human approvals for sensitive steps as well as review and security checks for software tasks.

Assessment

Worth considering as an implementation partner for mid-sized companies with multi-step routine activities.

Question for your conversation

How is an erroneous posting detected, and which check remains before writing to the target system?

• Entwicklung von KI-Agenten und Workflow-Automatisierung ↗
• CANCOM: Impressum ↗

Capco develops agent-based processes for financial and insurance companies. A documented project with Yarowa processes documents from service providers, extracts relevant details and checks them against business rules. Several specialised agents are coordinated by a central component. A human then decides on approval or a more in-depth review. The implementation uses Microsoft Azure. The example offers insurers a specific starting point for examining comparable steps in their own claims handling and service provider checks.

Agent action / service

Develops agents that classify documents, check data and forward results to the next processing step.

Integration

Microsoft Azure and Azure AI Services.

Controls and approvals

Human checkpoint before approval of service provider and claim request; monitored orchestration.

Assessment

Worth considering as an implementation partner for insurers and claims platforms with multi-step review processes.

Question for your conversation

Which checking rules are technically enforced, and what information does the human receive before approving a claim?

• Agentenentwicklung für Schadenprozesse ↗
• Capco: Standorte ↗

Under Agentic AI for Enterprise, Capgemini offers the planning and implementation of customer-specific agent solutions. The focus is on existing company processes and integration into the existing technical infrastructure. The offer ranges from preparing an agent programme to scaling beyond individual pilot projects. It is a consulting and implementation offer, not a single agent ready for immediate use. For the selection, specific deliverables, system access and the acceptance of a complete work case are decisive.

Agent action / service

Development and integration of tailor-made AI agents into company processes.

Integration

Existing technology infrastructure; clarify specific target systems in the project.

Controls and approvals

Clarify approvals and permissions before selection.

Assessment

Sensible for company-wide agent initiatives with organisational and technical change requirements.

Question for your conversation

Which productive agent functions will be contractually promised as the first separable delivery?

• Agentic AI for Enterprise von Capgemini ↗

cbs supports companies in building an agent layer on top of their existing SAP landscape. The agents are to carry out multi-step processes and take over operational activities. The offer combines this implementation with process modelling, a reliable data basis and a clean-core architecture. As technical building blocks, cbs names Joule Studio and SAP Business Data Cloud, among others. Human responsibility is expressly retained. For the selection, it is decisive whether the company's own processes and interfaces already meet the necessary prerequisites.

Agent action / service

Develops an execution layer of AI agents for multi-step processes across SAP transaction systems.

Integration

SAP ERP, Joule Studio and SAP Business Data Cloud.

Controls and approvals

Human responsibility, control and governance are expressly named as a prerequisite.

Assessment

Worth considering as an implementation partner for industrial companies with SAP and a planned agent project.

Question for your conversation

Which data and interface problems must we solve in our SAP landscape before the first productive agent?

• Agentic Enterprise für SAP-Landschaften ↗
• cbs Corporate Business Solutions: Impressum ↗

Cegeka develops AI agents together with the customer's business and IT teams. The German offer ranges from the first working prototype to introduction across several processes and teams. Agents are to monitor and handle tasks and escalate where human judgement is required. Cegeka also describes an agent of its own for incoming documents. For companies, it is relevant whether a limited use case is to be implemented first or an existing agent landscape is to be placed under common rules.

Agent action / service

Develops custom agents that carry out business tasks and hand cases requiring a decision over to humans.

Integration

Clarify specific target systems in the project.

Controls and approvals

Governance, cost transparency, responsibility structures and control over the lifecycle.

Assessment

Worth considering as an implementation partner for companies, from a first agent project to several productive applications.

Question for your conversation

What criteria must our first agent meet before it receives additional processes or access rights?

• Individuelle Agenten und Agentic-AI-Implementierung ↗
• Cegeka: Impressum ↗

On its German services page, CGI offers the development of AI agents and the building of agent architectures. The work links data, applications and processes; governance and operation are described as separate components. A pilot presented from the Berlin transport sector concerns the further development of an existing communication solution. Companies should therefore assess the offer on the basis of their own process and the system actions required, rather than deriving from the example an available standard agent for every concern.

Agent action / service

Development of customer-specific AI agents and orchestration of related processes.

Integration

Integration into existing core systems; specific interfaces are defined per project.

Controls and approvals

CGI describes governance over the lifecycle of agents.

Assessment

Suitable for companies that need to connect agents with existing application architecture and operation.

Question for your conversation

Which parts of the existing core systems are connected for reading or writing?

• Agentische KI | CGI DE ↗

Chainstep develops AI agents, automations and company applications starting from the respective business process. The Hamburg firm describes, for example, the processing of incoming e-mails, the extraction of data and a subsequent step in the CRM. Special cases are passed on for review. In addition, it builds knowledge systems with source references and connects ERP, CRM and document repositories. The application can run in the customer's infrastructure, also with local language models or models in a European cloud region.

Agent action / service

Develops tailor-made agents and workflows that process e-mails, trigger CRM steps and prepare replies.

Integration

ERP, CRM, DMS and Teams via APIs; Claude, Gemini and ChatGPT are named as model options.

Controls and approvals

Special cases go to a human; operation in own infrastructure with local or EU models possible.

Assessment

Worth considering for companies with custom software and several existing business systems.

Question for your conversation

Which processing steps remain local, and how is a special case handed over to the responsible team?

• Chainstep | KI-Agenten und individuelle Unternehmenssoftware ↗
• Chainstep | KI-Agenten und individuelle Unternehmenssoftware ↗

co-dex automates recurring tasks with interfaces and AI agents. The company from Velpke names data reconciliation, incoming invoices and incoming enquiries as fields of application. The agent service is linked with software selection, system consulting and Odoo introduction. Existing applications can also first be supplemented by individual interfaces. Workshops and coordination meetings are possible on site in the Wolfsburg region. After introduction, co-dex offers further support and adjustments if processes or requirements change.

Agent action / service

Automates data reconciliation, invoice receipt and enquiries by means of interfaces and AI agents.

Integration

Interfaces between existing applications; Odoo consulting and integration as a complementary offer.

Controls and approvals

Clarify approvals and permissions before selection.

Assessment

Worth considering for smaller businesses that need integration between existing tools or Odoo.

Question for your conversation

Which processing in incoming invoices needs an agent, and which check is implemented as a fixed rule?

• co-dex | KI-Agenten und Schnittstellenautomatisierung ↗
• co-dex | Impressum ↗

codecentric develops custom AI solutions and shows agent systems for retail companies and insurers, among others. In a documented proof of concept with Provinzial and andsafe, claims handling was divided into several phases with specialised agents. These access the system data they need and pass on structured results. Deterministic tools take over calculation tasks. Decisions are accompanied by reasons and rule references. The case demonstrates a possible architecture; the productive scope must be agreed separately for one's own project.

Agent action / service

Specialised agents access master data systems, use calculation tools and pass structured results between process phases.

Integration

Integration of required master data systems and deterministic code tools; target systems depend on the project.

Controls and approvals

Separate process phases, deterministic calculations and traceable reasons with rule references.

Assessment

Worth considering as a development partner for companies with complex, rule-bound business processes and their own IT.

Question for your conversation

Which parts of our rulebook are implemented deterministically, and how do business users check the agent's decisions?

• Agentic AI in der Praxis: End-to-End Schadenbearbeitung ↗
• Impressum ↗

Coding 9 develops agents that research information, prepare tasks or carry out several steps themselves. The offer combines custom AI systems with backend and interface development. In a service process described, the customer history from the CRM is used to prepare a draft reply. The team approves the dispatch. A further example concerns the checking of invoice data and posting drafts in the ERP. For a commission, the respective review and approval points should therefore be agreed particularly concretely.

Agent action / service

Develops agents for multi-step tasks, for example draft replies based on CRM data.

Integration

CRM and ERP in the processes described; backend and interface development.

Controls and approvals

Human approval on dispatch; checking of uncertain invoice fields.

Assessment

Worth considering as a conversation partner for companies with agents for customer enquiries and process steps.

Question for your conversation

What data may the agent write itself, and which drafts does our team check?

• KI-Agentur für KI & Automatisierung im Mittelstand | CODING 9 ↗
• Impressum | CODING 9 Digitalagentur ↗

Cofinpro develops agentic systems for complex processes in the financial industry. The offer covers the definition of tasks and scope for action and the integration of company knowledge, data, tools and applications. As control mechanisms, Cofinpro names permissions, technical guardrails, evaluation and human involvement. The degree of autonomy is to be set to suit the task and risk. For banks and fund companies, the key point is therefore the combination of agent development and business process requirements; specific transaction rights must be defined in the project.

Agent action / service

Development of cross-system agents with tool and application access.

Integration

Company data, tools and applications; clarify specific core systems in the project.

Controls and approvals

Permissions, guardrails, evaluation and human-in-the-loop are expressly named.

Assessment

Specialised implementation partner for banks and fund companies.

Question for your conversation

How are permitted actions, risk limits and human approvals tested for each agent?

• Agentische Systeme | Cofinpro ↗

Cologne Intelligence accompanies the introduction of AI agents from the selection of suitable tasks to productive operation. The Cologne company develops agent architectures, selects models and takes over orchestration and communication with other systems. MCP, RAG and methods for ongoing evaluation are part of the scope of services described. Policies, guardrails and tracing are meant to make behaviour and processes traceable. Depending on requirements, the technical implementation can take place on different cloud platforms.

Agent action / service

Custom development and orchestration of agents with tool use and communication with other systems.

Integration

MCP and RAG; platform options AWS, Azure, Google and STACKIT.

Controls and approvals

Policies, guardrails, tracing, evaluation and security checks throughout the development cycle.

Assessment

Worth considering for companies with their own IT landscape and a need for architecture, implementation and operation.

Question for your conversation

How do you check tool calls and decisions of our agent before productive rollout and after model changes?

• Agentic AI | KI-Agenten, die echten Mehrwert liefern ↗
• Impressum ↗

Commha develops specialised agents and workflows from its consulting for communication and HR teams. The starting point is the respective tasks, roles and methods of the business department. From this emerge AI systems that are meant to be permanently available to the teams. The offer also includes its own Cognition applications, for example for target group work and communication training. For custom projects, both the professional methodology and the desired integration into existing workflows should therefore be checked.

Agent action / service

Translates business workflows into specialised AI agents and workflows.

Integration

Clarify specific target systems in the project.

Controls and approvals

Clarify approvals and permissions before selection.

Assessment

Worth considering as a conversation partner for companies with agent development for communication and HR departments.

Question for your conversation

Which recurring HR or communication task is implemented as a custom agent?

• KI-Agenten - Commha Consulting ↗
• Impressum - Commha Consulting ↗

compleneo sollevo offers AI development, integration and automation with agents. The Braunschweig company combines these services with custom software, platforms and data analysis. A project begins with an examination of business goals, cost drivers and possible improvements. A prioritised implementation and iterative development follow. The agent component can thus arise within a larger software or process modernisation. For the selection, a clear business process should be set as the first task.

Agent action / service

Offers automation and agents as part of custom AI development and system integration.

Integration

Clarify specific target systems in the project.

Controls and approvals

Clarify approvals and permissions before selection.

Assessment

Worth considering for companies with a joint software, data and agent project.

Question for your conversation

Which agent function is implemented in the first prototype, and to which existing application is it connected?

• compleneo sollevo | KI-Entwicklung, Automatisierung und Agenten ↗
• compleneo sollevo | KI-Entwicklung, Automatisierung und Agenten ↗
• compleneo sollevo | Impressum ↗

conet develops AI agents that can plan several work steps, call interfaces and write results back into business systems. The offer includes integration into existing applications and the design of operation. SAP, ServiceNow, Microsoft and custom software are named as system environments. conet also describes approvals, escalations and decision logs. This is relevant for companies that need not only a prototype for agents but also responsibilities and traceable interventions in business processes.

Agent action / service

Planning of work steps, API calls and writing back to specialist systems.

Integration

SAP, ServiceNow, Microsoft and custom applications.

Controls and approvals

Human approvals, oversight, escalation and decision logs.

Assessment

Worth considering for complex or regulated company environments with a need for integration.

Question for your conversation

Which agent actions are logged, and how can erroneous changes be stopped or reversed?

• Agentic AI | conet ↗
• Impressum conet ↗

Consileon offers hospitals the implementation of AI agents for administrative and knowledge-related processes. The multi-agent systems described research, structure, check and prioritise information before it enters existing processes. The offer combines agent development with the requirements of heterogeneous hospital systems. It is to be understood as a project offer for a specific work case. The presentation does not imply a general approval for autonomous medical decisions or a connection to every hospital information system being available as standard.

Agent action / service

Specialised agents research, validate and prioritise information for clinic processes.

Integration

Integration of existing clinic IT; clarify in the project which systems are specifically supported.

Controls and approvals

Define professional approvals and permitted purposes of use before selection.

Assessment

relevant for administrative clinic processes with distributed knowledge and regulatory requirements.

Question for your conversation

Which steps serve administration only, and where is a professional approval provided for?

• KI im Krankenhaus ↗

Contaxx develops agents that connect requests with data from operational systems. The descriptions include creating cases, appointment management, confirmations and handling e-mail inboxes. The Krefeld company also operates a dialogue centre and cites the agent use there as the basis of its project work. Introduction begins with a limited process and human approvals. Only after the results have been evaluated is the permitted scope of action to be extended. Operation, costs and quality are then monitored further.

Agent action / service

Agents check CRM details, create cases, send confirmations and coordinate appointments across several systems.

Integration

Google Gemini, Anthropic Claude and OpenAI as model options; target systems project-specific.

Controls and approvals

Limited tools, action logs, approvals for critical steps and controlled pilot operation.

Assessment

From an editorial perspective, of interest to companies looking for agent development combined with operational customer service experience.

Question for your conversation

Which actions are only proposed in the pilot, and on the basis of which results may they be executed automatically?

• KI-Agenten erstellen lassen | Contaxx ↗

Context Studios offers the development of AI agents as well as MCP and API integrations. The Berlin studio combines this work with custom software development and the automation of business processes. Companies can thus commission their own agent system for existing applications. The offer is to be classed as a development service; scope, permitted system actions and acceptance must be defined for the process in question. A ready-made industry solution is therefore not automatically promised.

Agent action / service

Develops custom agents and connects them to existing applications via MCP, APIs or automation tools.

Integration

MCP, APIs and n8n; clarify further tools in the project.

Controls and approvals

Human approvals, minimal tool permissions, tests and logging are explicitly described.

Assessment

Of interest to companies that want agents and the interfaces they need developed together.

Question for your conversation

Which agent actions are bindingly included in the first project, and how are they accepted?

• Context Studios – KI-Agentenentwicklung ↗
• Context Studios – Unternehmensangaben ↗

CORTEX media develops agents that access data and interfaces via tools and handle multi-step tasks. According to the provider, each customer solution runs in its own instance. For older applications without an API, operating web and program interfaces is also described. The Ulm company combines these functions with custom software development. For purchasing, in addition to the desired process, the stability of the connected applications and the handling of failed actions are therefore relevant.

Agent action / service

Develops agents with API access and, for legacy systems, possible interface operation.

Integration

APIs as well as web and application interfaces of older systems.

Controls and approvals

Separate instance per company; instructions limit agent behaviour.

Assessment

Worth considering as a conversation partner for companies with AI agents with API and interface access.

Question for your conversation

How are changes to an operated interface detected, and how are faulty actions stopped?

• KI-Agenten - CORTEX media GmbH Ulm ↗
• Impressum - CORTEX media GmbH Ulm ↗

COSMO CONSULT offers consulting and solutions for agents with Microsoft Copilot Studio. The service page mentions the integration of Dynamics 365, SharePoint and Dataverse as well as external applications. The automatic creation of tickets in Dynamics 365 Customer Service is described as a specific action. In addition, applications for sales, internal tasks and IT support are explained. The choice here concerns an implementation partner in the Microsoft environment; the required project scope and the platform licence are to be clarified separately.

Agent action / service

Development and integration of Copilot Studio agents; automatic ticket creation in Dynamics 365 Customer Service.

Integration

Dynamics 365, SharePoint, Dataverse; external systems such as SAP and Salesforce are mentioned.

Controls and approvals

Rules, roles, authentication and access rights are managed centrally.

Assessment

Relevant for mid-sized companies with an existing Microsoft data and application landscape.

Question for your conversation

Which ticket or CRM actions are implemented, and which data permissions does the agent assume?

• Microsoft Copilot Studio – KI-Agenten für Unternehmen ↗
• Impressum COSMO CONSULT ↗

cronos combines agentic AI with robotic process automation. The group of companies from Münster offers services for this through cronos automation and names the UiPath platform as the technical basis. Specialised agents that evaluate context are described, as well as the orchestration of processes with Maestro. A Healing Agent is intended to detect and handle runtime errors. The approach is aimed at companies that want to add context-dependent processing steps to existing automation and need development, integration and control for this.

Agent action / service

Development of specialised agents and integration with RPA; context-dependent decisions and handling of runtime errors.

Integration

UiPath Agent Builder, Maestro, Healing Agent and Document Understanding.

Controls and approvals

Central orchestration of the process steps via Maestro; clarify specific human approvals in the project.

Assessment

Worth considering as an implementation partner for companies with existing RPA processes and variable inputs.

Question for your conversation

Which steps remain rule-based, and where does an agent receive room for decision-making?

• Agentic AI & RPA – Intelligente Automatisierung für die Zukunft - cronos automation GmbH ↗
• Impressum cronos Unternehmensberatung - cronos Unternehmensberatung GmbH ↗

cuprum enterprise develops enterprise software and agentic AI for complex business processes. The company from Kramerhof combines generative AI with state models and the Model Context Protocol. A further focus is the integration of modern architectures with older applications. AI agents and controlled context management are used for this. Agent development is connected with software architecture, migration and ongoing technical development. In addition, the provider describes security measures within the development process and the operation of scalable systems.

Agent action / service

Develops agentic solutions and connects legacy systems to modern architectures via AI agents and MCP.

Integration

Model Context Protocol, state models and project-specific legacy integrations.

Controls and approvals

Security by design and DevSecOps are offered; define action approvals in the project.

Assessment

Worth considering for companies with older specialist applications and integration needs.

Question for your conversation

Which functions of the legacy system can be called in a controlled manner, and how do you handle an aborted agent run?

• cuprum enterprise | Agentische KI und Anbindung älterer Systeme ↗
• cuprum enterprise | Impressum ↗

d_tre develops custom software, AI agents and automations. The Berlin company offers an enterprise agent that works with the company's own documents, processes and language. Areas of use are employee support, internal knowledge, customer service and the initial qualification of prospects. For larger scopes, API integrations, dedicated infrastructure and a local operation option are mentioned. Agent development is part of a broader software offering that also includes the implementation of internal tools and existing business processes.

Agent action / service

Offers tailor-made agent development and automated initial conversations with lead scoring.

Integration

Web, e-mail and Teams; API integration in the enterprise offer.

Controls and approvals

Hosting in Germany and on-premises option; clarify specific action approvals in the project.

Assessment

Worth considering for companies with a custom knowledge and communication assistant.

Question for your conversation

Which system actions are included in the chosen package in addition to answering questions?

• d_tre | Individuelle Unternehmensagenten ↗
• d_tre | Individuelle Unternehmensagenten ↗
• d_tre | Impressum ↗

d-fine explicitly names the automation of processes with AI agents as part of its technological implementation. The consulting firm combines analytical work with software development and, by its own description, addresses both larger organisations and the Mittelstand. A ready-made standard agent is not specified on the company page. For an enquiry, a clearly defined process is therefore suitable, whose data, decisions and permitted system actions can be examined together and then implemented in a development.

Agent action / service

Offers the technological implementation of custom process automation with AI agents.

Integration

Clarify specific target systems in the project.

Controls and approvals

Clarify approvals and permissions before selection.

Assessment

Worth considering as a development partner for companies with analytically demanding specialist processes.

Question for your conversation

How do you translate our professional decision rules into verifiable agent actions, and which implementation results does the offer include?

• Individuelle Prozessautomatisierung mit KI-Agenten ↗
• d-fine: Impressum ↗

Damovo integrates AI agents, voicebots and further automation functions into customer service and IT operations. The German location is in Düsseldorf. A described project for BarmeniaGothaer connects a Parloa voicebot with Genesys Cloud in order to identify callers and forward their requests. In addition, Damovo offers the combination of language models, agents and MCP integrations for individual requirements. The offer includes the selection of suitable applications, integration and the clarification of governance and operation.

Agent action / service

Automated customer identification and call forwarding; custom agent and MCP integration.

Integration

Parloa and Genesys Cloud in the described project; further offers with Cisco, Microsoft and other platforms.

Controls and approvals

Governance and controlled integration are described as project components; clarify specific approvals.

Assessment

Worth considering for companies with an existing contact centre or managed IT infrastructure.

Question for your conversation

Which service actions can the agent carry out after customer identification, and how are these documented in Genesys?

• KI-Lösungen von Damovo – Damovo ↗
• Impressum - Damovo ↗

Datasolut develops AI agents on Databricks and Microsoft Azure. The Cologne consultancy names AgentBricks, Mosaic AI, Copilot Studio, Azure AI Foundry and Fabric, among others, as technical foundations. Agents are intended to call APIs, query databases, create documents and write results into systems. The offer ranges from the first use case to coordinated agent architectures. Unity Catalog, Microsoft Purview, defined limits of action and the logging of executed actions are described as control instruments.

Agent action / service

Development of agents with API calls, database queries, document creation and writing back to systems.

Integration

Databricks, Microsoft Azure, Copilot Studio, Fabric, SAP and Salesforce.

Controls and approvals

Unity Catalog and Microsoft Purview, limits of action, logging and audit trails are mentioned.

Assessment

Worth considering as a development partner for companies with an existing Databricks or Azure data platform.

Question for your conversation

Which agent actions can we control with our existing Unity Catalog or Purview rules?

• Agentic AI Beratung - Datasolut GmbH ↗
• Impressum - Datasolut GmbH ↗

DAWEMA from Lohne develops and operates AI telephone assistants for mid-sized companies. The services described include call answering, appointment booking and pre-qualification as well as the connection with operational processes. The provider takes care of setup and ongoing support. When forwarding calls, the agent can inform employees about the matter before putting the call through. In addition, DAWEMA offers process automation and SAP interfaces. For a joint project, the telephone process and the integration needs in the existing setup must therefore be defined concretely and brought together in a supported project.

Agent action / service

Develops and operates telephone agents for appointment booking, pre-qualification and process integration.

Integration

Existing telephony; SAP interfaces as a separate integration service.

Controls and approvals

Supported operation; employees receive information about the matter before the call is put through.

Assessment

Worth considering as an implementation partner for mid-sized companies needing permanent technical support.

Question for your conversation

Which specific calendar and SAP transactions belong to the telephone project, and which are implemented separately?

• Digitale Lösungen | Integration, Webseiten & KI | DAWEMA ↗
• Impressum | DAWEMA ↗

dcyphr. combines AI consulting with the development of agents and operational automations. The offer names inboxes, customer service, sales and back office as fields of use. As its own example, the provider describes an e-mail agent that pre-sorts messages and saves draft replies. Internal applications and interface projects are added to this. Selection begins with an assessment of benefit, effort and data situation. For an order, the actions actually carried out and responsibility for later operation should be named specifically.

Agent action / service

Develops agents; the e-mail example sorts messages and saves draft replies.

Integration

n8n, Make and custom interfaces are mentioned as ways of implementation.

Controls and approvals

Clarify approvals and permissions before selection.

Assessment

Worth considering for companies with recurring inbox and back-office tasks.

Question for your conversation

Which messages are processed automatically, and which are left for review?

• dcyphr. – Agentenangebot ↗
• Impressum dcyphr. ↗

delaware offers agentic AI services for enterprise landscapes with SAP, Microsoft, Salesforce and OpenText. The provider describes its own agents, governance procedures and partner technologies as components of its implementation. For SAP, it also mentions the introduction of Joule and individually adapted agents. The offer thus concerns both development and embedding in larger change projects. When selecting, the specific business transaction, the platforms used and the remaining share of human decision-making should be defined.

Agent action / service

Development and introduction of custom agents in operational process and transformation projects.

Integration

SAP, Microsoft, Salesforce and OpenText; SAP Joule Studio.

Controls and approvals

Human control and governance are explicitly named as components of the approach.

Assessment

For companies with several enterprise systems and a larger integration project.

Question for your conversation

Which parts of our process are covered by its own agents, and which platform dependencies arise?

• delaware erweitert Agentic-AI-Ansatz ↗
• SAP Joule | delaware Germany ↗

Deloitte offers the development of individual AI agents, multi-agent systems and the associated technical foundations. The German service page separates preparation, implementation and ongoing operation. The implementation offer explicitly includes AI Agent Development, toolkits and the integration of governance; monitoring and managed services are then offered. Deloitte is thus a project and operations partner. For a tender, the first specific workflow should be described with system actions and acceptance criteria, so that the scope of services is established beyond a pure strategy phase.

Agent action / service

Explicit development of AI agents and multi-agent systems, including deployment and operation.

Integration

Integration with data and engineering platforms; clarify specific target systems in the project.

Controls and approvals

Governance implementation, ongoing monitoring and Agent Ops are offered as services.

Assessment

suitable for agent programmes with additional organisational and operational needs.

Question for your conversation

Which specific process action does the first productive project deliver, and how is it accepted?

• Agentic AI | Deloitte Deutschland ↗

DGP describes an offer for using Copilot and agents directly in Microsoft Dynamics 365 Business Central. The focus is on the Sales Order Agent and the Payables Agent as well as preparing the data basis. The page distinguishes available functions from preview offerings and emphasises human checkpoints. For a selection, the ERP connection is decisive: DGP is regarded as an implementation partner, while the standard agents themselves belong to Microsoft's product range. Availability and prerequisites must be confirmed for the version in use.

Agent action / service

Introduction of Business Central agents for orders from customer e-mails and preparatory invoice processing.

Integration

Microsoft Dynamics 365 Business Central; Copilot Studio as a further development path.

Controls and approvals

Human approvals and confidence levels are described as control points.

Assessment

A specialised selection option for existing Business Central environments.

Question for your conversation

Which agent functions can be used in our tenant, and which master data must be improved beforehand?

• BC Agents & KI im ERP ↗

Die AI Berater combines a potential analysis with the subsequent implementation of AI agents and automated processes. The company from Hanover is aimed at the Mittelstand and integrates the solutions into existing systems. In addition to agents, knowledge assistants and chatbots are part of the offer. For development projects, the provider mentions regular interim updates, training and ongoing optimisation. Collaboration can take place remotely; on-site appointments are planned to suit the project. Its own AI products complement the service.

Agent action / service

Implements AI agents and process automations and integrates them into existing systems and workflows.

Integration

Clarify specific target systems in the project.

Controls and approvals

Clarify approvals and permissions before selection.

Assessment

Worth considering for mid-sized companies with use cases still to be prioritised and subsequent implementation.

Question for your conversation

Which process is implemented after the analysis, and which specific system actions are included in the offer?

• Die AI Berater | Implementierung individueller KI-Agenten ↗
• Die AI Berater | Implementierung individueller KI-Agenten ↗
• Die AI Berater | Impressum ↗

Die KI-Agenten offers custom agent development, voice agents and knowledge systems for business processes. The service page mentions recurring workflows, reporting, and scheduling and qualification of enquiries. For voice agents, complex matters are to be forwarded to employees. The company names locations in Bietigheim and Kronberg. For a comparison, the client should distinguish the desired system actions from pure information and record which data and applications may be used for this.

Agent action / service

Develops workflow agents and voice agents for appointment scheduling and lead qualification.

Integration

Clarify specific target systems in the project.

Controls and approvals

Escalation of complex enquiries to people is described for voice agents.

Assessment

Worth considering for businesses with recurring customer and office processes.

Question for your conversation

Which appointments can the agent book bindingly, and when is the matter handed over to people?

• Die KI-Agenten – Agentenangebot ↗

Die Zukunftshelden automates business processes of mid-sized companies with agents and workflows. The Munich offer comprises potential analysis, pilot project, implementation and, on request, ongoing operation. Technically, the company relies on Microsoft 365, Power Automate, Copilot Studio and n8n; additional functions are developed individually. The research and qualification of leads with handover to the CRM are mentioned as published project tasks. Before implementation, existing systems and the desired process are taken into account.

Agent action / service

Develops agents for lead research and qualification with handover to the CRM.

Integration

Microsoft 365, Power Automate, Copilot Studio, n8n, CRM, ERP and e-mail.

Controls and approvals

Operation and monitoring of existing automations are offered.

Assessment

Worth considering for companies with recurring tasks in existing systems.

Question for your conversation

Which specific write actions and approval steps does our pilot include?

• Die Zukunftshelden – offizielles Angebot ↗