Full provider profiles
AI agent development partners: SI Code to Zühlke
Here you will find 40 development partners with their documented offers. This part runs alphabetically from SI Code to Zühlke. The profiles separate provider statements, our assessment and the questions you should clarify before commissioning.

Choose a platform. Clarify the implementation. Define responsibility.
Publisher: T-NEX GmbH · Provider information with sources · Alphabetical selection, not a ranking
Offer, assessment and sources
Full provider profiles
One profile per provider. Details without public evidence remain visible as a point to clarify.
SI Code
Custom software with intelligent agents
SI Code combines custom software development with the integration of generative AI and intelligent agents. The company from Mannheim examines suitable applications and implements them technically in business processes. The portfolio also includes the design of digital applications and their ongoing support. Agents are thus part of a broader software offer. For a comparison, a project quotation should list the specific agent functions and required interfaces separately, so that effort and acceptance remain traceable for the departments involved.
- Agent action / service
- Develops custom software with generative AI and intelligent agents.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering as a conversation partner for companies with custom software with intelligent agents.
- Question for your conversation
- Which agent functions are implemented in addition to the classic specialist application?
snutig
Custom AI agents
snutig develops custom AI agents and aligns their tasks with the client's workflows. Fields of use mentioned are the classification of customer enquiries, the preparation of quotations, the consolidation of data and the processing of order processes. For this, interfaces to existing applications are set up. The agents are meant to be able to take on several connected steps. The company is based in Herford and combines agent development with rollout and training for the team concerned.
- Agent action / service
- Custom agents classify enquiries, pre-qualify offers and handle multi-step order processes.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- From an editorial perspective, suitable for companies that want to automate a specific process spanning several applications.
- Question for your conversation
- Which steps of the order process are carried out bindingly, and which are only prepared?
SoftEd Systems
AI agents with controlled system access
SoftEd Systems develops and integrates AI solutions for companies and organisations. Alongside its own knowledge system Acta, the company from Dresden offers agents for research, documentation and knowledge access. Several agents can work together in a shared process. Roles, human approvals and controlled access are to be taken into account from the outset. The offer combines software development, Microsoft 365 consulting, infrastructure and security with training. For sensitive information, suitable local or other operating models are defined jointly.
- Agent action / service
- Develops and integrates AI agents with defined roles and controlled system access.
- Integration
- Microsoft 365, SoftEd Acta and customer-specific data sources.
- Controls and approvals
- Approvals for critical steps, controlled access, traceable sources and defined responsibilities.
- Assessment
- Worth considering for companies with knowledge and documentation processes and security requirements.
- Question for your conversation
- Which agents may access which data, and how are critical actions approved and logged?
Softstorm
Agent development and automated business processes
Softstorm develops agents, automations and custom web applications for companies. The provider from Königsdorf describes agents that independently take on tasks and handle business processes. The wider portfolio includes workflow optimisation and digital customer acquisition. For companies, the combination of agent and own application can be relevant if existing tools alone are not sufficient. Before the start, scope of functions, permitted decisions and the handover to the responsible team should be agreed specifically.
- Agent action / service
- Develops custom AI agents and automation solutions for business processes.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering as a conversation partner for companies with agent development and automated business processes.
- Question for your conversation
- Which decisions does the agent make itself, and which are submitted to the team?
SoftwareOne
Development, operation and optimisation of AI agents
SoftwareOne develops its own agents and supports companies in their introduction and operation. The Multi-Agent Cost Optimization System evaluates the relationship between cost, accuracy and performance. Observability and managed services are meant to make visible how agents behave in operation and what effects their use has. The offer is suitable as a basis for discussion for companies that already use several AI applications or plan to expand them. Specific professional actions and necessary system integrations are to be agreed separately.
- Agent action / service
- Develops its own agents and operates and optimises agent-based business applications.
- Integration
- The supplementary official announcement describes agentic AI implementations on AWS.
- Controls and approvals
- Observability, analysis of agent behaviour and evaluation of cost, accuracy and performance.
- Assessment
- Worth considering as an implementation partner for companies with growing agent landscapes and operational needs.
- Question for your conversation
- How do you measure cost and result quality per agent task, and what operating data will we receive on an ongoing basis for this?
Sopra Steria
AI agents for anti-financial crime
Together with AGENTS.inc, Sopra Steria offers AI agents for combating financial crime. The solution described is aimed at banks, money transfer providers and fintechs. It is meant to support data analysis and recurring steps within AFC workflows, including the monitoring of transactions and customer relationships. For selection, the specific review process, the sources used and responsibility for professional decisions are decisive. The partnership is a joint offer and not a blanket compliance assurance.
- Agent action / service
- Agents analyse data and are integrated into existing anti-financial-crime processes.
- Integration
- AFC workflows; clarify specific specialist systems and interfaces in the project.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- specialised conversation partner for agent-supported AFC processes in financial institutions.
- Question for your conversation
- How are suspected cases substantiated, reviewed and handed over to the responsible compliance function?
spyke
AI engineering and agent integration
spyke combines AI strategy, training and technical implementation. The firm from Berlin develops workflows and integrations with APIs, MCP and its own connectors. Existing systems such as SAP, Microsoft 365 and HubSpot are to continue to be used. The offer ranges from first automations to permanently operated agents. For rollout and operation, spyke names human approvals, roles and rights, and clear responsibilities. An accompanying dashboard is meant to show how the processes introduced develop.
- Agent action / service
- Implements agents and productive workflows via MCP, APIs and custom connectors.
- Integration
- Microsoft 365, SAP, HubSpot, Salesforce, Google Workspace; n8n and Copilot Studio.
- Controls and approvals
- Human-in-the-loop, roles and rights, ongoing checks and clear operational responsibility.
- Assessment
- Worth considering for companies with an existing SAP and Microsoft landscape.
- Question for your conversation
- How are professional approvals and technical access rights coordinated between the connected systems?
StackOne
Custom AI agent development
StackOne develops custom agents with language models, MCP, n8n and LangGraph. The company from Leipzig names lead qualification, appointment booking, support and the synchronisation of data between systems as fields of use. Agents are meant to be able to perform actual actions via connected tools. The offer also includes the handover of difficult cases to staff and the monitoring of ongoing operation. For selection, permitted write access and the handling of faulty or repeated executions in particular need to be clarified.
- Agent action / service
- Develops agents for lead qualification, appointment booking, account updates and cross-system data actions.
- Integration
- MCP, n8n, LangGraph and CRM, calendar and API integrations.
- Controls and approvals
- Handover to people with context and monitoring are described.
- Assessment
- Relevant for companies with operational processes across several existing tools.
- Question for your conversation
- How does the solution prevent duplicate bookings or repeated changes after an error?
standpunkt digital
Custom agents in ERP, CRM and shop processes
standpunkt digital develops software products and AI agents that handle enquiries, compare data and create reports. The company from Dortmund describes integration into ERP, CRM and shops as part of the offer. The start can be made via a click prototype, after which development and ongoing operation are offered. These include hosting, monitoring and maintenance. For an agent deployment, above all the data flows between the applications as well as permitted changes and exceptional cases should become concrete in the joint prototype.
- Agent action / service
- Development of agents for enquiry handling, data reconciliation and report generation.
- Integration
- ERP, CRM and shop systems are named as integration targets.
- Controls and approvals
- Rights according to necessity, separate test and production environments, and human approval of software changes.
- Assessment
- Worth considering for medium-sized companies with their own software needs and several connected business systems.
- Question for your conversation
- How does the prototype demonstrate the complete data flow between our ERP, CRM and shop?
SVA
Custom AI Agents in the Business Automation offer
SVA offers custom AI agents as part of its business automation services. After a requirements workshop, suitable use scenarios are defined and the agent is developed on the basis of the operational need. The offer sits alongside process management, workflow automation and RPA. This makes it possible to clarify before a project which tasks need an agent and which can already be solved by fixed rules. The service page does not name a universal list of target systems for these agents; integrations and operational responsibility therefore belong in the specific project specification.
- Agent action / service
- Explicit development of custom AI agents after a requirements workshop.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- suitable for companies that want to plan agents together with existing automation methods.
- Question for your conversation
- Which parts of our process need an agent, and which are implemented as deterministic automation?
SYBIT
AI agents and automation for sales and service
SYBIT develops agent approaches for sales, retail and customer service. The service page describes applications already implemented, including a Shopping Agent and a Smart Triage Agent. The latter assesses incoming enquiries or fault reports, sets priorities and forwards cases to responsible teams. Rollout begins with the selection of suitable processes and a data and system architecture. For interested parties, what matters above all is how the agents are connected with the existing customer and service applications.
- Agent action / service
- Prioritisation and forwarding of service cases as well as preparation of suitable product packages.
- Integration
- Integration into sales, commerce and service systems; SAP CX reference in the service portfolio.
- Controls and approvals
- Controlled integration is described; agree specific approval steps.
- Assessment
- Worth considering for companies with complex sales or high service volumes.
- Question for your conversation
- Which data and rules does the automatic case forwarding use, and how are misassignments detected?
SYNAPSE KI-Beratung
AI agents and process automation
SYNAPSE KI-Beratung is an offer of hagel IT-Services GmbH in Hamburg. The team develops AI agents and automation solutions for small and medium-sized companies. Before implementation, use cases, data and technical architecture are examined. A pilot is followed by staff training and expansion. The provider combines AI projects with experience in IT infrastructure and information security. For the impact of a project, measurable goals such as processing time, error rate or cost per case are to be agreed in advance.
- Agent action / service
- Develops and implements AI agents and automation solutions within business workflows.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Data preparation, technical architecture and pilot phase before scaling; clarify specific action rights in the project.
- Assessment
- Worth considering for SMEs that want to combine agent development with existing IT support.
- Question for your conversation
- What responsibility does your team take on for interfaces, permissions and the operation of the agent?
Synthova
AI agents for mailbox, receipts and quotation preparation
Synthova develops AI automations for the skilled trades, retail and services. In the process described, an agent assigns incoming mail to a case, reads out document data or compiles a draft quotation. An approval is provided for before dispatch or further processing. The website names Microsoft 365, Google Workspace, HubSpot, Pipedrive and a DATEV export as possible working environments. A clearly delimited pilot is offered as the starting point for implementation. The specific interfaces and the scope of later operation belong in the project quotation.
- Agent action / service
- Assigns e-mails to cases, prepares booking proposals and offers, and hands approved details over to downstream systems.
- Integration
- Microsoft 365, Google Workspace, HubSpot, Pipedrive, Excel and DATEV export are named as examples.
- Controls and approvals
- Human approval before dispatch or further processing, and logging with sources.
- Assessment
- Worth considering as an implementation partner for smaller businesses with recurring mailbox and quotation work.
- Question for your conversation
- How is an approval technically linked to the subsequent ERP posting and protected against duplicate processing?
T-NEX
Custom AI agent development and system integration
T-NEX develops custom AI agents for clearly delimited tasks in companies. The offer includes design, system integration, operation, tests and preparation for operation. The service page describes applications for customer service, sales support, technical service and internal processes. ERP, CRM and ticketing systems are examined on the basis of their available interfaces. Permitted actions, access rights and human approvals are defined for each project. T-NEX is based in Horn-Bad Meinberg and is the publisher of this register; the profile identifies its own service offer.
- Agent action / service
- Develops agents that query information, prepare cases and carry out approved actions via agreed interfaces.
- Integration
- Project-specific review and integration of ERP, CRM and ticketing systems; no standard connectors promised across the board.
- Controls and approvals
- Task-based access rights, separate read and write permissions, human approvals, test cases and handover paths.
- Assessment
- Own offer for SMEs, medium-sized businesses, industry and regulated companies with an individual development and integration need.
- Question for your conversation
- Which task, system actions and approvals should the first agent bindingly cover?
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Tailor-made AI Consulting
Custom agents for recurring tasks
Tailor-made AI Consulting develops agents and automations for medium-sized companies. The offer from Munich ranges from a single agent to an end-to-end process. Consulting clarifies suitable applications and supports integration into everyday work; training complements the technical implementation. Companies can thus choose a single routine task as a starting point. For a specific quotation, the inputs, system actions and expected results should be described, so that the scope and benefit of the solution remain verifiable.
- Agent action / service
- Develops custom agents and end-to-end automations for recurring work.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering as a conversation partner for companies with custom agents for recurring tasks.
- Question for your conversation
- Which recurring task is suitable for a single agent as a starting point?
TAISC
AI agent development and process automation
TAISC develops agents and automations for companies in the German-speaking region. The team from Karlsruhe combines custom software with n8n, knowledge systems and MCP integrations. The website describes, among other things, an agentic pipeline for the monthly reporting of a holding company. The scope of services also includes integration into existing processes and preparation for productive use. For selection, it needs to be clarified which work steps are automated and where a professional review is provided for.
- Agent action / service
- Develops custom agents and agentic reporting pipelines.
- Integration
- n8n, MCP and project-specific CRM and ERP interfaces.
- Controls and approvals
- In the reporting project described, a quality check step and human approval are mentioned.
- Assessment
- Worth considering for medium-sized companies with cross-system automation tasks.
- Question for your conversation
- Which input data and approval steps does the first reporting pipeline include?
Target KI
Claude Code setup for development teams
Target KI sets up Claude Code and complementary AI tools in existing development projects. The offer from Kiel covers permissions, project-specific configuration and conventions stored as skills. Databases, tickets and deployment can be connected via MCP. In addition there are rules for permissible data, reviews and cost limits. Rollout takes place on the customer's own project and is accompanied by subsequent question support. The aim is a usable working environment in which agents take on development tasks within defined guardrails.
- Agent action / service
- Implements coding agent environments with skills and MCP integration with databases, tickets and deployment.
- Integration
- Claude Code, Cursor on request; MCP for database, ticket and deployment tools.
- Controls and approvals
- Permissions, data protection configuration, review rules and cost limits.
- Assessment
- Worth considering for companies with their own development team and a controlled entry into coding agents.
- Question for your conversation
- What write and deployment rights does Claude Code receive, and which reviews are mandatory before changes?
Tata Consultancy Services
Agent development and integration in SAP transformations
Tata Consultancy Services develops and integrates agent-based applications in larger transformation programmes. A deployment at Bayer described on the German website combines the introduction of SAP S/4HANA with agents for test cases, code, fault handling and the review of drafts. A command centre consolidates information about the affected system landscape. The example shows a project-specific implementation in the life sciences environment; it does not describe a ready-to-use standard package. For transfer to other companies, process scope, platform and operational responsibility are to be agreed separately.
- Agent action / service
- Development and integration of agents for test case generation, code, design review and fault handling.
- Integration
- SAP S/4HANA in the documented Bayer programme; clarify further integrations depending on the project.
- Controls and approvals
- In the documented project, responsible AI principles and governance are the focus; clarify specific approvals for a new deployment.
- Assessment
- Worth considering as an implementation partner for industrial and life sciences companies with larger SAP and process programmes.
- Question for your conversation
- Which agent functions of the documented SAP programme are transferable to our system landscape, and which must be newly developed?
Tech Mahindra
Industrial agent solutions with CrateDB
Together with CrateDB, Tech Mahindra describes the implementation of agent-based solutions for industrial companies. The collaboration presented at Hannover Messe combines real-time data with automated business processes. Fields of use mentioned include supply chains, quality control and predictive maintenance. The announcement evidences an industrial development focus, but does not define a complete standard scope for individual businesses. In an enquiry, data sources, permitted actions and the transition from pilot project to ongoing operation should therefore be the focus.
- Agent action / service
- Develops industrial agent solutions for automating business processes on the basis of real-time data.
- Integration
- CrateDB; the announcement names industrial sensor data and time series.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering as a development partner for industrial businesses with distributed real-time data.
- Question for your conversation
- What specific action can an agent perform on the basis of our production data, and which person confirms critical interventions?
THiiiNK
AI agents for business system actions
THiiiNK offers agents that work in company systems and create tickets, produce reports or delegate tasks there. The service portfolio from Ulm also includes custom specialist applications, document processing and system integration. SAP, DATEV and Microsoft as well as ERP and CRM environments are mentioned, among others. The combination of agent development and interface work is relevant for existing process landscapes. Before selection, the specific write actions and their professional review should be discussed using one of your own cases.
- Agent action / service
- Develops agents that create tickets, produce reports and delegate tasks.
- Integration
- SAP, DATEV, Microsoft and ERP and CRM systems in the integration portfolio.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering as a conversation partner for companies with AI agents for operational system actions.
- Question for your conversation
- Which system actions are fully automated, and which require an approval?
Thümmler AI
Custom AI agents for office processes
Thümmler AI builds agents for clearly described office tasks. The company from Potsdam gives the processing of incoming invoices as an example: details are read out, compared with an order and provided as a draft posting. A person checks the result and approves it. The agents are connected with existing programs such as e-mail, filing or accounting. Rollout includes briefing the team and defining the points at which people are to decide.
- Agent action / service
- Develops agents that read out invoice data, match orders and create draft postings.
- Integration
- E-mail, document filing and accounting; specific products are clarified depending on the project.
- Controls and approvals
- Human approvals at agreed decision points.
- Assessment
- Worth considering for small businesses with recurring office work.
- Question for your conversation
- How are discrepancies between invoice and order displayed before a draft posting is approved?
TIKI
Agent development for procurement and manufacturing
TIKI develops agents and automation for business processes from purchasing to production. The company from Weiden combines implementation with an analysis of suitable fields of use and the prioritisation of projects. In addition, teams are enabled to use and develop AI themselves. The offer is aimed at productive applications in day-to-day business. Before a project, companies should therefore name the processes concerned, the data available and the responsibilities, and define a verifiable scope for the first implementation.
- Agent action / service
- Develops productive agents and automations for purchasing and production processes.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering as a conversation partner for companies with agent development for purchasing and production.
- Question for your conversation
- Which tasks in purchasing or production does the first agent take on?
Tila Tech
Custom-configured AI phone assistance
Tila Tech develops and maintains telephone assistants for restaurants. In the process described, the agent takes calls, records reservations and passes orders on to the business in a structured way. Conversation rules, menu and special opening hours are set up for the restaurant. Confirmations can be sent by SMS or e-mail. For special cases, a handover to staff with the information recorded is provided for. Existing reservation systems are not promised as compatible across the board; their interfaces and the desired processes must be examined in the project.
- Agent action / service
- Develops telephone agents for reservation processes, order handover and notifications.
- Integration
- Reservation database, SMS and e-mail; existing reservation software after an interface check.
- Controls and approvals
- Handover of special cases to staff with call information.
- Assessment
- Worth considering as an implementation partner for hospitality businesses with their own reservation rules.
- Question for your conversation
- Can our reservation system be described bindingly, and how are unconfirmed requests flagged?
TIQ Solutions
Development and integration of custom AI agents
TIQ Solutions develops custom AI agents for existing business processes. The company from Leipzig combines this service with data architecture, data quality and process automation. Agents are meant to analyse data and work together with existing IT systems rather than being deployed as an isolated application. The provider names cloud environments and local infrastructure as possible forms of operation. The design depends on the customer's operational requirements and strategic goals. Further tasks can be added to the solution after the first deployment.
- Agent action / service
- Develops agents tailored to business requirements and integrates them into existing IT systems.
- Integration
- Existing IT systems, cloud environments and on-premises structures.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering for companies whose agent project also requires a reliable data architecture.
- Question for your conversation
- Which data quality checks must be met before the first agent, and how are errors detected in operation?
Triple A Digital
Custom AI agents and multi-agent systems
Triple A Digital develops tailor-made agents that work with existing applications via APIs. Attila Arndt from Cologne describes research, data cleansing, customer service and sales support, among others, as fields of use. Several agents can share a more extensive process. Implementation leads from the first prototype via a pilot operation with the team to documented handover and support. The toolkit mentioned includes n8n, LangChain, CrewAI, REST interfaces and webhooks; permitted actions are limited for each engagement.
- Agent action / service
- API calls, database access, data cleansing and forwarding; development of coordinated agents.
- Integration
- n8n, LangChain, CrewAI, REST APIs, webhooks; Telegram control as a practical example.
- Controls and approvals
- Predefined limits on actions, pilot operation, documented handover and monitoring.
- Assessment
- Worth considering as an implementation partner for small and medium-sized B2B companies with clear individual processes.
- Question for your conversation
- What limits on actions do you enforce technically when several agents handle the same case?
TSAM
AI agents for small businesses
TSAM sets up AI agents for small companies. Typical tasks are the pre-sorting of enquiries, draft quotations and the transfer of details from e-mails or PDFs into existing systems. Ron Portner supports the projects personally from Leipzig. A first trial run concentrates on one recurring process and is offered at a fixed price. As a basis, the tools already in use serve wherever possible. Outgoing content and decisions with significant consequences remain under human control.
- Agent action / service
- Sets up agents that classify e-mails, prepare offers and transfer data to spreadsheets, CRM or shops.
- Integration
- Microsoft 365, existing CRM, shops and websites.
- Controls and approvals
- Approval for outgoing content; sensitive decisions remain with people.
- Assessment
- Worth considering for small businesses with a clear first automation case.
- Question for your conversation
- Which specific process is implemented in the fixed-price trial, and how will we tell that it is reliable enough?
twigbit
Custom AI agent development
twigbit develops, integrates and maintains AI agents from an office in Berlin. The offer page describes both internal agent roles for recurring processes and integration into software products. As a specific example, the company names an agent for classifying and forwarding incoming support tickets. For the collaboration, a shared repository and regular coordination meetings are described. Customer results stated are self-reported and are not independently verified performance figures here.
- Agent action / service
- Builds agents for internal processes and software products; support triage with ticket forwarding is described as an example.
- Integration
- Integration with the respective software stack in the development project.
- Controls and approvals
- Evaluations and ongoing maintenance are described as project components.
- Assessment
- Suitable for software companies and medium-sized businesses with a delimited agent role.
- Question for your conversation
- How are ticket categories, escalations and changes handled in the maintenance contract?
ULTRA Intelligence
Custom AI agents and autonomous workflows
ULTRA Intelligence develops AI agents and workflows for companies, administration and public organisations. The offer combines process analysis with technical implementation and integration into existing IT. Data flows from mailboxes, documents, CRM and ERP through to reports, tasks and notifications are described. The company names Schwerin as its registered office and sites in Lübeck and Hamburg. Training, documentation and support in operation are meant to enable customers to develop the systems introduced further on their own later.
- Agent action / service
- Develops agents and autonomous workflows that connect data sources with tasks, reports and notifications.
- Integration
- E-mail via IMAP, CRM, ERP, REST, webhooks and MCP.
- Controls and approvals
- Operation in Germany, documentation and knowledge transfer; clarify specific action rights in the project.
- Assessment
- Worth considering for companies and administrations with several connected data sources.
- Question for your conversation
- Which system actions and data flows are included in the first agent, and who bears operational responsibility?
Umami Creative
Custom agents as part of own AI applications
Umami Creative develops custom AI applications for business processes. The offer includes the integration of language models, agents and knowledge bases as well as accompanying consulting. The agency from Erlangen combines these services with interactive applications, product visualisation and software development. An agent can thus come into being within a larger digital product. Before commissioning, the client should record what work the agent takes on, what functions the rest of the application provides and how both components are tested together.
- Agent action / service
- Develops customer-specific AI agents and integrates language models into applications.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering as a conversation partner for companies with custom agents as part of their own AI applications.
- Question for your conversation
- Which agent function is accepted together with the rest of the application?
valantic
Custom AI agents and SAP orchestration
valantic offers the development and operation of custom agents and workflows for specific processes or proprietary specialist systems. The service includes selecting suitable use cases as well as integration and orchestration via the SAP Business Technology Platform. The provider also covers governance and operation after rollout. The page is therefore relevant when looking for an implementation partner; it does not present a single, immediately usable standard product with a fixed scope of functions.
- Agent action / service
- Tailor-made agents and workflows are developed for specific processes and proprietary systems.
- Integration
- SAP Business Technology Platform; integration of existing system landscapes.
- Controls and approvals
- Governance is named as a component of the service; agree specific roles and approvals.
- Assessment
- Suitable for shortlisting in SAP landscapes with additional development needs.
- Question for your conversation
- How are SAP's own agents and custom-developed agents distinguished from one another in operation?
VASS
Development of specialised AI agents
VASS offers the design and development of specialised agents for employees and customer interactions. The German service page combines this implementation with data architecture and generative AI. Expert agents can be geared towards individual tasks or the collaboration of several departments. A fixed product package with specific system actions is not described there. For an enquiry, companies should therefore name a clear workflow and record contractually which data sources, tools and handovers to staff are part of the actual implementation.
- Agent action / service
- Develops specialised expert agents for employee support and customer interactions.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering as an implementation partner for companies with professional development needs and existing data platforms.
- Question for your conversation
- Which specific tools can the agent operate in our process, and which tasks remain purely information support?
Vision X Digital
AI agents for everyday business
Vision X Digital combines process consulting with the implementation of AI agents and custom applications. The agents are meant to prepare enquiries, search for information and take over approved work steps in existing tools. The operation defines when staff review or intervene. In addition, telephone agents are offered that take enquiries and prepare callbacks. The approach also includes rollout in the team and the clarification of responsibilities, so that new tools fit the actual workflows.
- Agent action / service
- Connects AI agents to company data and tools to handle enquiries and approved work steps.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- The customer defines the limits on actions and the review or takeover points.
- Assessment
- Worth considering for small and medium-sized businesses with customer enquiries and an organisational rollout need.
- Question for your conversation
- Which tasks does the agent take on itself, and how is the case handed over to a person?
vona
AI assistants with system actions and workflows
vona develops AI solutions that link customer communication with concrete processing steps. An assistant can create tickets, appointments or leads; incoming e-mails are classified and given draft replies. The agency from Leipzig connects CRM, e-mail, shops and company knowledge for this purpose. Documents can also be checked and handed over to accounting or ERP. Human approvals, logs and escalation rules are part of the approach described. On request, European hosting or locally operated models are used.
- Agent action / service
- AI assistants create tickets and leads, book appointments and hand over verified document data to ERP or accounting.
- Integration
- CRM, e-mail, ERP, shops and knowledge bases.
- Controls and approvals
- Human approvals, logs, escalation rules; EU hosting or local models on request.
- Assessment
- Worth considering for SMEs with customer communication and subsequent processing in several systems.
- Question for your conversation
- What information does the assistant need for appointment booking, and how is a faulty system action corrected?
WebDrift
Custom AI agents and connected workflows
WebDrift develops AI agents and workflows for small and medium-sized companies. The agency from Dresden describes, for example, the qualification of an enquiry, the matching of possible duplicates and the creation of a lead in the CRM. A draft reply is then approved by the team. Further agents can book appointments or process documents. Implementation is carried out with automation platforms and custom-developed agents. Action logs, error alerts and tests before launch are meant to make the processes traceable.
- Agent action / service
- Agents classify enquiries, check for duplicates, create CRM leads and book appointments.
- Integration
- n8n, Make, Zapier, HubSpot, Pipedrive, Salesforce, Google Calendar, Teams, shops and APIs.
- Controls and approvals
- Approvals for follow-ups and replies, action logs, error alerts and human takeover.
- Assessment
- Worth considering for SMEs with connected website, sales and appointment processes.
- Question for your conversation
- How are duplicate leads detected, and which external messages need an approval before dispatch?
Weidner & Friends
Custom AI agent development
Weidner & Friends develops AI agents and agentic systems and combines the offer with digital and strategy consulting. The company from Berlin names the qualification of enquiries, the provision of knowledge and the handling of business processes as functions. The service is aimed at SMEs and medium-sized companies, among others. Since marketing and platform services are also offered, agent development should be shown in the quotation with its own deliverables, system actions and verifiable acceptance criteria.
- Agent action / service
- Develops agents that qualify enquiries and handle processes within existing systems.
- Integration
- Integration into existing systems is offered; clarify specific interfaces.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- To be considered if agent development and digital sales processes are examined together.
- Question for your conversation
- How is the development scope distinguished from accompanying marketing and consulting services?
WERKIQ
Custom AI agents and quotation creation
WERKIQ develops AI systems for delimited business tasks in Dortmund. Agents analyse incoming enquiries, capture details and prepare the next work steps. One focus is reviewable draft quotations, for which information is taken from documents and line items are structured. WERKIQ expressly places human review between preparation and further execution. External actions are meant to take place only via predefined and approved processes. Implementation includes a prototype and tests with special cases.
- Agent action / service
- Custom agents capture details from enquiries and documents and prepare offers and follow-up tasks.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Important results go to human review; external actions require a defined and approved process.
- Assessment
- From an editorial perspective, suitable for businesses that want to combine quotation preparation with a binding professional review.
- Question for your conversation
- What information is taken from manufacturer documents, and how are uncertain items marked for review?
werkstream
AI agents on the business’s own n8n account
werkstream develops agents for small and medium-sized businesses from Velbert. The focus is on freely worded customer enquiries, missing details and appointment requests. An agent can ask follow-up questions and, after an unambiguous confirmation and a check of the booking rules, enter an appointment. For e-mails, werkstream distinguishes between approved standard replies and drafts for review. The solution runs on the client's n8n account. Trade businesses and IT system houses are among the target groups expressly addressed; special cases are handed over to the team.
- Agent action / service
- Agents qualify requests for quotation, ask for missing details and book confirmed, rule-compliant appointments.
- Integration
- n8n on the client's account; WhatsApp, web chat and e-mail according to the agreed scope.
- Controls and approvals
- Limited topics, sources and actions; human review of binding commitments and handover of special cases.
- Assessment
- From an editorial perspective, suitable for small businesses that want to automate enquiries and appointment coordination in a controlled way.
- Question for your conversation
- How are special requests and binding commitments recognised and handed over to the responsible employee?
Y DIGITAL
Agents, workflows and voice agents for the Mittelstand
Y DIGITAL develops AI agents and workflows for medium-sized companies. The company from Bochum connects existing applications and describes an approach in which important decisions remain with the human team. The offer also includes voice agents that book appointments and forward qualified prospects. Assistants can be reachable via Teams, Slack, WhatsApp or websites. Implementation begins with a single process and can be extended with further tasks; cloud and local operating variants are offered.
- Agent action / service
- Custom agent and workflow implementation; voice agents book appointments and forward qualified leads.
- Integration
- Microsoft Teams, Slack, WhatsApp and website; existing core systems depend on the project.
- Controls and approvals
- Human-in-the-loop for important decisions; local and cloud operating options.
- Assessment
- Worth considering for medium-sized companies that want to implement process automation and rollout in the team together.
- Question for your conversation
- Which decisions remain technically blocked until an employee approves them?
ZEBRA DIGITAL LABS
AI agents for data maintenance and business processes
ZEBRA DIGITAL LABS develops AI software for business data and trade processes. The agency from Karlsruhe names the maintenance of product data, the processing of enquiries and the connection of company systems, among others. In process automation, agents for multi-step processes through to triggering orders are described. The offer also includes custom platforms and knowledge systems. Interested parties should use one of their own cases to check which decisions are prepared and which write access is actually part of the implementation.
- Agent action / service
- Develops agents for data processing and execution of process steps up to triggering an order.
- Integration
- PIM, DAM, MDM and ERP integration are named in the portfolio.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering for companies with extensive product data and B2B processes.
- Question for your conversation
- Which write permissions and abort rules apply before an automatic order?
Zühlke
Development and operation of agentic AI solutions
Zühlke offers the development of AI solutions across the entire lifecycle and expressly names agentic AI as part of this offer. The services range from selecting suitable tasks to building and operating the application. Data platforms and existing technical environments are also included. A particular standard agent is not specified on the page. Companies should therefore choose a process of their own as the starting point and agree development scope, system access and later operational responsibility specifically.
- Agent action / service
- Develops and operates custom agentic AI solutions as part of complete AI development projects.
- Integration
- Clarify specific target systems in the project.
- Controls and approvals
- Clarify approvals and permissions before selection.
- Assessment
- Worth considering as a development partner for companies with an individual software and data landscape.
- Question for your conversation
- Which agent actions bindingly belong to the development scope, and how is their quality assessed before productive operation?
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