This partial overview contains the full profiles from Luca Gierse, Overcut Consulting to XITASO GmbH. You can find further suitable providers in the topic overview. The classification determines the placement of the profile, not an exclusive specialisation.
Assign product and document version unambiguously
A technical answer must match the specific product and its version. Describe product series, variants, document versions and the details a user has to bring. If the assignment is unclear, a chatbot should ask follow-up questions or offer the agreed next step, rather than silently using a similar manual.
Check with the specialist team which documents count as a valid source. Internal notes, old manuals and approved instructions must not be treated alike merely because of similar terms.
Separate information retrieval from specialist decisions
Determine whether the application finds documents, takes in a case in a structured way or proposes an action. Different review requirements follow from this. For safety-relevant work, the responsible specialist department must define the permissible scope and the approval route.
Inclusion in this selection means only that a corresponding chat offer is publicly described. It does not confirm suitability for safety-critical decisions, any certification or successful use at your plant.
Full provider profiles: Lu–Xi
46 companies in this selection. Alphabetical, without ranking.
Internal knowledge assistants for technology and service
Overcut Consulting from Höxter implements AI applications for mid-sized companies. The offer includes assistants that answer questions on manuals and maintenance documents with sources, as well as natural-language queries of ERP and CRM key figures.
Custom development and integration into existing company systems
SmartAssistantAI answers questions from approved company knowledge.
Lufthansa Industry Solutions develops and implements SmartAssistantAI for employees and customers. The chatbot uses documentation, manuals, wikis or websites as a knowledge base and can provide answers with sources.
Customised user interface or API integration; consulting, data preparation, implementation and ongoing support.
API connection in the offer; setup and integration according to the scope of the offerIntegrations evidence
Not yet documented in the register:
Channels
Operating model
Rollout and product status
Pricing model
Locations
Norderstedt, business address: Südportal 7, 22848 Norderstedt. The legal notice as read names the legal entity and business address. Location evidence Norderstedt
To clarify for the specific offer
Clarify the model, operating variant, permissions and agreed scope of service on a project-specific basis.
RAG dialogue systems for internal and technical knowledge
Lunatec from Frankfurt builds RAG systems that answer employees' questions on their own documents. The applications described range from internal knowledge to technical manuals and customer service. Data connection, testing and ongoing operation are part of the offer.
Custom implementation with data integration and managed services
Frankfurt am Main, registered office: Schumannstraße 27, 60325 Frankfurt am Main. Business address according to the official provider source as read. Location evidence Frankfurt am Main
Development of AI chatbots for technical service based on Azure OpenAI.
Macaw describes a chatbot it developed for the technical customer service of an agricultural machinery manufacturer. The system uses manuals, ticket data and other service documents and has its own user interface. The use case supports service employees with technical questions.
Custom development and integration with Microsoft Azure OpenAI.
Wuppertal, business address: Oberbergische Str. 63, 42285 Wuppertal. The legal notice as opened names the legal entity and this address. Location evidence Wuppertal
To clarify for the specific offer
The German legal notice also names Macaw netzkern GmbH. Both companies are counted once here under the common brand; the specific project and contracting entity is to be clarified.
The address is in Wuppertal; the legal notice names Köln as the legal registered office of Macaw Germany Cologne GmbH.
Dialogue assistant for IT service management and internal service requests
Matrix42 from Frankfurt integrates a dialogue-based AI assistance called Neo into its service management software. Employees and service teams can ask questions, retrieve ticket knowledge and trigger supported service processes. Which functions are available depends on the version, extensions and activation.
AI functions within Matrix42 Enterprise, with staggered provision of individual functions.
Frankfurt am Main, registered office: Elbinger Straße 7, 60487 Frankfurt am Main. The provider source as read names Matrix42 GmbH with business address Elbinger Straße 7, 60487 Frankfurt am Main. Location evidence Frankfurt am Main
To clarify for the specific offer
Check the scope of functions currently activated and the Matrix42 version required.
medatixx Copilot for questions about the practice's own software
The medatixx Copilot answers questions in the chat on functions and processes of the manufacturer's practice software. It uses manuals and support knowledge and can pass on unresolved enquiries as a service ticket. The offer is part of the software maintenance of the respective medatixx solution.
AI assistance integrated into the supported practice programs and the customer area.
Eltville am Rhein, business address: Im Kappelhof 1, 65343 Eltville/Rhein. Business address according to the legal notice as opened. Location evidence Eltville am Rhein
To clarify for the specific offer
The assistant documented supports the medatixx practice software; not a general website chatbot and not medical diagnostics.
medienpark from Bochum offers a RAG chatbot on own company content under the brand ragspace. Websites and provided documents form the knowledge base. The system is offered both as a website chat and as an internal assistant for manuals, guidelines and technical documentation.
Set-up of a test system, subsequent subscription and data connection.
Conversational AI platform for product knowledge and service
Mercury.ai from Bielefeld offers a conversational AI platform for industrial companies. It links product and service knowledge from company systems and documents with dialogues for customers and employees. In addition to answers, the provider describes the integration of follow-on processes and handover to service staff.
LAMA WEB develops GPT-based chatbots for websites, messengers and social networks. The services include dialogue planning, prototypes, CRM connections, testing and support for customer service, product advice and enquiry qualification.
Project-based development with integration and technical support.
Berlin, business address: Kirchstraße 24, 10557 Berlin. Business address in the legal notice as opened. Location evidence Berlin
To clarify for the specific offer
The offer page is aimed at Frankfurt; the documented business address is in Berlin. In the optional VAT ID field, the legal notice contains an unedited placeholder; this was not adopted as company information.
Custom Copilot Studio assistants for business processes
MODUS Consult from Gütersloh develops AI assistants with Microsoft Copilot Studio. The applications described answer internal HR and IT questions or support technicians with machine information. The project offer includes prototype, system integration and training.
Implementation on the Microsoft platform, optionally operation and monitoring
AI chat platform for company knowledge and specialist tasks
neuland.ai from Köln offers the HUB, an AI platform for chats, assistants and company knowledge. Data sources and documents can be connected; answers can be linked to the passages where they were found. Fields of use described also include technical documentation and maintenance questions in industry.
Own AI platform with integration, training and custom development
Internal knowledge bots based on own company documents
neusinger from Frankfurt develops internal chatbots that answer questions about company documents. The offer links language models with selected documents and existing data sources. HR policies and technical documentation, among others, are named as fields of use.
Frankfurt am Main, registered office: Friedrich-Ebert-Anlage 36, 60325 Frankfurt am Main. Business address according to the official provider source as read. Location evidence Frankfurt am Main
Knowledge chat for technical sales and product information
nexamind from Hamburg develops AI assistants for business applications. The published SalesBuddy implementation links technical data sheets, training materials and project documents with a chat interface. Employees receive answers from these with references to the sources used.
Custom development, data connection and handover to the company.
Hamburg, registered office: c/o WeWork, Gerhofstraße 1-3, 20354 Hamburg. Business address and provider named on the official page as read. Location evidence Hamburg
next.motion offers RAG knowledge systems for internal questions, service and sales. Employees receive answers from the existing documents with references to the original sources.
Gera, business address: Gagarinstraße 92, 07545 Gera. Business address according to the legal notice as opened. Location evidence Gera
To clarify for the specific offer
The legal notice names next.motion OHG as the provider and next.motion Consulting GmbH separately for consulting business. The product page describes the RAG system as an offer of the OHG; the contractual assignment for a specific project is to be clarified. Both companies are counted only once here.
Chat-based access to value stream and production analyses
ONIQ from Köln offers software for analysing production processes. An AI-supported chat access makes results and analyses from the digital value stream accessible. ERP, MES and operating data can form the basis. The solution is aimed at manufacturing companies.
Internal AI platform with chatbot specialists for questions about company data
ONTIV from Siegen offers an internal AI platform for company data. This includes specialised chatbots that answer questions on the integrated documents and name sources. The provider also describes the ingestion and indexing of existing data collections as well as support with introduction.
Product offer with introduction support; provider names own infrastructure and private cloud as operating options
Siegen, registered office: Sandstraße 53, 57072 Siegen. Location according to public provider source. Location evidence Siegen
To clarify for the specific offer
Access rights, model choice, infrastructure and answer quality must be checked in the specific use. The statement that hallucinations do not occur was not confirmed.
ORBIT implements AI-supported service processes for mid-sized companies. Product and company data form the basis for dialogues, follow-up questions and suitable recommendations. The accompanying service description also includes the chat channel.
Custom design and integration into CRM and service processes.
AI chatbot Claire for questions from plastics manufacturing
OSPHIM from Aachen offers Claire as a chat assistant within its production platform. Employees query production data and documented manufacturing knowledge, for example on machine downtimes, process deviations and suitable tools. The offer is aimed at plastics-processing companies.
Extension of the OSPHIM platform for production knowledge and troubleshooting
RAG knowledge chat on company documents with integration into specialist systems.
Pexon develops AI chatbots for questions on manuals, standards, contracts and project files. The offer combines the chat with source references, existing access rights and data sources such as SharePoint, ERP or PLM. Assistants for manufacturing, energy, insurance and banking, among others, are described.
Project implementation; operation in the EU tenant or in the customer's own data centre by agreement
Grünwald, business address: Südliche Münchner Str. 42A, 82031 Grünwald. The legal notice names Pexon Consulting GmbH with this address. Location evidence Grünwald
PLAN D develops and integrates AI assistants for companies. A documented project at RATIONAL makes product documents and service knowledge accessible through questions in natural language; the report describes an MVP for customer service.
Custom development and integration; the published RATIONAL example describes an MVP.
AI chats for engineering, SAP knowledge and audit reports
Possehl Digital Services offers the transfer of operational AI use cases to mechanical engineering and industrial companies. These include a chat for SAP and sales knowledge, questions on technical specifications and dialogues with audit reports and controlling data.
Joint selection of the use case and project-based implementation according to the agreed scope.
Karlsruhe, registered office: Wilhelm-Schickard-Straße 9, 76131 Karlsruhe. Business address according to the legal notice as read. Location evidence Karlsruhe
To clarify for the specific offer
The applications described are project-based use cases, not a uniform, immediately usable standard product. Clarify specific availability and scope of services.
AI chatbot for industrial service and ERP knowledge
Proalpha offers an AI chatbot for service questions based on company knowledge and ERP data. Places of use described are the website, customer portal, service app and internal employee support.
AI application integrated into the Proalpha ERP environment
Weilerbach, registered office: Auf dem Immel 8, 67685 Weilerbach. Company address according to the provider source as read. Location evidence Weilerbach
MAIA: company chat with documents and source references
Prodlane offers MAIA, an AI chat for employees. Questions can relate to files, project knowledge and company documents; the interface shows the sources used.
Custom AI dialogue systems for websites, messengers and apps
PROJEKTIONISTEN from Hannover develops AI assistants with text and voice input. Website and messenger chats for support, orders and internal repair and maintenance processes are offered, among others. Development includes dialogue design, data connection and the suitable user interface.
Custom design, software development, testing and introduction.
Hannover, registered office: Schaufelder Straße 11, 30167 Hannover. Business address and provider named on the official page as read. Location evidence Hannover
AI platform with document-based chat and assistance functions for business departments.
PSI Technics from Winningen offers mupudia GAIN, an AI platform for questions about company documents and data. Fields of use named range from internal knowledge access to customer support with product manuals, FAQs and service documentation.
Platform with set-up, integration, training and support; provision locally, as hybrid or in the cloud.
Winningen, registered office: An der Steinkaul 6a, 56333 Winningen. The legal notice as read names the legal entity and this address. Location evidence Winningen
Closed GenAI Chat answers questions using a stored knowledge base and refers to the passages used. Documents, URLs and SharePoint content can be integrated. PwC offers licences and an accompanied introduction programme for this.
Software licence with optional support for introduction and use cases.
Frankfurt am Main, registered office: Friedrich-Ebert-Anlage 35-37, 60327 Frankfurt am Main. PwC Solutions GmbH as store operator with expressly stated registered office and HRB 108760. Location evidence Frankfurt am Main
To clarify for the specific offer
The provider's blanket promise to avoid hallucinations completely is not adopted; check answer quality in your own use case.
AI Assistant for technical content of the Quanos IQ Platform
Quanos describes an AI assistant with chat interface for the IQ Platform. The dialogue uses technical content and knowledge models of the platform and thereby supplements documentation, service and spare-parts information.
Nürnberg, registered office: Hugo-Junkers-Str. 15-17, 90411 Nürnberg. Company address according to the provider source as read. Location evidence Nürnberg
To clarify for the specific offer
Confirm availability, activated functions and required IQ Platform licences in the offer.
remberg AI for questions about plant and maintenance
remberg integrates an AI assistant into its maintenance software. Employees can ask questions about existing plants, documents and maintenance processes; additional functions support work orders and procedural instructions.
Extension of the remberg platform for existing customer systems
AI product adviser and chatbots for technical B2B markets
RENOARDE from Regensburg develops AI chatbots for technical product advice, customer service and the qualification of enquiries. The offer uses data sheets, frequently asked questions and sales documents; the website describes a cable adviser as a project example.
Design, knowledge preparation, development, website integration and support
Regensburg, registered office: Osterhofener Straße 12, 93055 Regensburg. Company address according to the provider's legal notice as read. Location evidence Regensburg
Setup of internal AI chatbots with open-source language models and own knowledge sources.
intercorp. configures internal chatbots with language models such as Mistral or Llama. The application makes company knowledge accessible for onboarding, HR questions, IT support or professional guidance and refers to sources. The provider describes a paid entry option as a demo prototype with initial company knowledge.
Set-up on company-controlled infrastructure; prototype as entry point
Neudrossenfeld, business address: Kulmbacher Str. 38, 95512 Neudrossenfeld. The legal notice names Riegg & Partner intercorp. GmbH with this address. Location evidence Neudrossenfeld
To clarify for the specific offer
The legal notice gives house number 38 as the provider's address, the office footer house number 40. 38 was adopted as the legal address.
Robotron offers EVA, an AI chatbot for users of its energy market platform. The assistant answers questions based on the application documentation and shows the text passages and source files used.
Chatbot as a component of, or addition to, the provider's own energy market software
Dresden, registered office: Stuttgarter Straße 29, 01189 Dresden. Company address according to the official provider source as read. Location evidence Dresden
To clarify for the specific offer
EVA is tied to the Robotron energy market platform. Clarify the available version, licence scope and use of own additional documents.
Custom AI chatbots with integration into company systems
rrooaarr from Ulm develops AI chatbots for customer service, sales and internal support. The assistants can obtain information from merchandise management, CRM or CMS and prepare service processes. The offer includes process analysis, dialogue design, system connection and testing.
scieneers from Karlsruhe offers sciRAG, a customisable platform for chats with company knowledge. Answers can contain sources and document previews; the solution can be connected with SharePoint and Confluence, among others.
Modular software basis with project implementation and access to the source code
SharePoint as data source/integration; Confluence as data source/integrationIntegrations evidence
Not yet documented in the register:
Channels
Operating model
Rollout and product status
Pricing model
Locations
Karlsruhe, registered office: Kantstraße 1a, 76137 Karlsruhe. Company address according to the provider's legal notice as read. Location evidence Karlsruhe
SelectLine offers an AI chat in neo for questions on operating the ERP software. An additional assistant creates documents from text input; this function is offered as a beta for neo ERP Premium and neo Factory.
Integrated functions of the SelectLine neo subscriptions.
Magdeburg, business address: Otto-von-Guericke-Straße 67, 39104 Magdeburg. Company address according to the official provider source as opened. Location evidence Magdeburg
STACY as an assistant for company knowledge and product questions
sequire from Saarbrücken offers the AI assistant STACY. It answers questions based on selected company documents and is intended for employees as well as for product questions, support and troubleshooting among customers.
Standalone SaaS solution or integration via an API
Saarbrücken, registered office: Mainzer Straße 180, 66121 Saarbrücken. Company address according to the provider source as read. Location evidence Saarbrücken
AI chat assistant for shop administration and shop data
Shopware from Schöppingen offers Copilot directly in the shop administration. The assistant answers questions on operation and on connected shop data and can prepare work steps. Extended analysis and agent functions require an additional subscription.
Product-integrated Copilot with scope of functions depending on the plan
Industrial chat assistance for automation engineering
Siemens offers the Industrial Copilot for Engineering as a complement to its automation software. The chat function supports engineers with questions and with creating control code and machine visualisations. The offer combines Siemens engineering with generative AI services and is geared towards industrial development tasks.
Industrial software product via Siemens Xcelerator with associated system and AI prerequisites.
München, registered office: Werner-von-Siemens-Straße 1, 80333 München. The provider source as read names Siemens AG with business address Werner-von-Siemens-Straße 1, 80333 München. Location evidence München
To clarify for the specific offer
Check the current Copilot variant, engineering versions and required cloud services; validate generated code technically.
AskEdda: knowledge assistant for industrial companies
skillbyte from Cologne offers AskEdda for questions about company knowledge. Among other things, the assistant connects documents, tickets and company systems and shows the sources for its answers. The offer is also aimed at technical service and manufacturing departments.
Own software with consulting, development, integration and operation
Smart Commerce develops RAG-based chatbots for internal knowledge, customer self-service and sales support. The offer describes the integration of sources such as SharePoint, Confluence and product documentation, as well as source references and project-specific access control.
Prototype, data integration and subsequent implementation
SharePoint as data source/integration; Confluence as data source/integration; setup and integration according to the scope of the offerIntegrations evidence
SoftServe offers a RAG system that makes text, images and tables available for questions in chat. The solution building block is aimed at manufacturing, energy, finance and healthcare, among others, and can be adapted and tested before rollout.
Preconfigured solution building blocks with project-specific adaptation and rollout.
Frankfurt am Main, business address: August-Schanz-Str. 28, 60433 Frankfurt am Main. Company address in the legal notice as opened. Location evidence Frankfurt am Main
To clarify for the specific offer
The German company is evidenced in the official legal notice; the specific contracting company is to be clarified for the project.
RAG chatbots for customer service, intranet and technical support
404MEDIA builds chatbots on documents, product data and existing web pages. The offer includes preparing the knowledge base, the chat interface, interfaces and handover to employees.
Custom development, data integration and maintenance.
superluminar develops a RAG chatbot that makes technical documents, installation instructions and process manuals accessible. The implementation on AWS can be used via Slack or comparable communication tools.
Project service on AWS with documentation and handover
AI chatbots for knowledge access and customer service.
team neusta describes the development of an AI chatbot that makes internal databases accessible and answers follow-up questions in natural language. The solution is intended for internal knowledge questions and for information on customer websites.
Custom development with internal data sources; on-premises, hybrid or cloud-based operating variants are offered.
Bremen, business address: Konsul-Smidt-Straße 24, 28217 Bremen. The legal notice as read names the legal entity and business address. Location evidence Bremen
To clarify for the specific offer
Record the specific executing group company and operational responsibility in the offer.
T5.Chat for questions about company knowledge and technical documents
TensorFive from Mainz offers AI knowledge search with T5.Chat. Employees can put questions to documents and connected systems and receive answers with source references, for example for sales, customer service or technical documentation.
Software subscription with setup and custom data integrations; on-premises depending on the project
ti&m develops company chatbots that generate answers from selected documents and connected data sources. The company describes uses for internal knowledge and technical customer questions. In Germany, there are offices in Frankfurt and Düsseldorf.
Frankfurt am Main, registered office: Schaumainkai 91, 60596 Frankfurt am Main. Business address according to the official provider source as read. Location evidence Frankfurt am Main
Düsseldorf, branch: Kesselstrasse 3, 40221 Düsseldorf. The official location page and footer name an office of ti&m GmbH. Location evidence Düsseldorf
To clarify for the specific offer
Record the German contracting company and the specific project scope in the offer.
XITASO from Augsburg develops AI applications for companies. The offer includes chatbots that access company-owned knowledge; the website shows projects from industry and education.
Augsburg, registered office: Alois-Senefelder-Allee 1, 86153 Augsburg. Company address according to the provider legal notice as read. Location evidence Augsburg
