T-NEX provider register
For a product team, what matters is whether customers use a function regularly or only open it once. Define the event, user group and period before comparing results from different analysis tools.
Prepare the selection
Give the providers the same sample report and the same description of your data. Check the result, maintenance effort and responsibilities.
T-NEX publishes this register. The company profiles link to their sources. Selection and counting method
Dynamic AI Reporting · Custom analysis
For a product team, T-NEX could present aggregated usage data by function and period. This requires a definition of the active user that is already in use.
Example question How many active users used the function at least once in the month under review?
Product usage and analytics
Amplitude AI / Dashboard Agent
Amplitude's analysis agents work with product and usage KPIs. Their results can be shared within the organisation and investigated further through a dialogue. A suitable test case is a change in the usage funnel whose extent and affected user group the product team already knows from its dashboard.
Assessment: Product owners with instrumented digital offerings
Product usage and analytics
Contentsquare Sense
Sense opens up a language-based way into the analyses of digital user experiences in Contentsquare. A team can investigate where visitors leave a process or behave noticeably differently. For selection, a specific process, such as an application form, is more informative than a general product demonstration.
Assessment: Those responsible for digital conversions and the use of web offerings
Product usage and analytics
Countly Analytics and Reporting
Countly offers reports on usage paths, cohorts, retention and funnels. The analyses are based on behavioural data collected by the organisation itself. For product selection, a suitable approach is to compare two user groups over a defined period, such as new and already active accounts after the introduction of a function.
Assessment: Product teams that record usage events themselves
Product usage and analytics
Ask StoryAI in Dashboards
StoryAI examines selected KPIs and funnel charts in Fullstory dashboards. The written analysis puts changes into context and points to possible next questions. For a test, the analysis can be limited to a few charts selected in advance, so that the specialist explanation and the data basis remain traceable together.
Assessment: Teams that observe changes in digital customer processes
Product usage and analytics
Glassbox Digital Analytics
Glassbox analyses events from websites and mobile applications. Combining interaction data and session histories can help answer the question of where users had difficulties in a digital process. For a reliable picture, the team needs a defined process, a comparison group and a fixed observation period.
Assessment: Operators of digital transaction or service offerings
Product usage and analytics
Kissmetrics Reports
Kissmetrics offers person-based reports on funnels, user groups, revenue and usage paths. For analysing a digital offering, this makes it possible to look at the steps from a first visit to later use. Matching across devices should be checked in the pilot against actual logins and your own recording rules.
Assessment: Those responsible for customer activation and digital revenue
Product usage and analytics
Galileo AI
Galileo links technical events with information on how people use an application. Among other things, the service highlights problems that coincide with drop-offs in a usage funnel. For a digital service, this can be used to check which observed fault might lie behind a drop-off rate that stands out in the management report.
Assessment: Product and operations teams with recorded application sessions
Product usage and analytics
Matomo Custom Reports
Matomo Custom Reports supplements the standard analyses of a website or app with self-defined reports. Teams combine available dimensions, KPIs and visualisations for their own question. A specific selection case would be a regular report that classifies the opening of a form by traffic source and device.
Assessment: Organisations with an existing Matomo data basis
Product usage and analytics
Pendo Insights
Pendo Insights examines the use of an application at customer account level. The software highlights behavioural patterns that may be relevant when looking at retention and suggests next steps for investigation. For purchasing, the definition of an active account is therefore just as important as the available history.
Assessment: Software providers that examine product usage and customer retention
Product usage and analytics
Piano Analytics
Piano bundles data queries, analysis workspaces and exports for digital offerings. Additional modules cover, for example, content, advertising revenue or subscriptions. A media company can use this to check how usage and revenue of a digital product relate to each other and which data is actually available for the KPI in question.
Assessment: Providers of digital content and subscriptions
Product usage and analytics
PostHog AI
PostHog AI works with the data of a digital application and creates analyses, dashboards or HogQL queries, among other things, from a question. For product teams, this can shorten the path from a question to a verifiable event analysis. A test with a known user path and clearly defined events makes sense.
Assessment: Product and development teams that record events themselves
Product usage and analytics
Maven AI
Maven AI answers questions on website and product usage that are phrased in English. An investigation can result in a reusable report or a dashboard. A meaningful test compares a known KPI for two periods and checks whether a changed user group is also taken into account in all follow-up questions.
Assessment: Teams for product analytics and digital customer processes
Product usage and analytics
Userpilot Product Analytics
Userpilot offers reports on trends, funnels, usage paths and retention. Product teams can use them to examine whether a newly introduced function continues to be used after the first call. For the comparison, the same user base should be observed over a defined period, so that changed reach and changed behaviour remain distinguishable.
Assessment: Product teams with their own digital applications
Product usage and analytics
UXCam / Tara
UXCam analyses the use of digital products. The provider describes the creation of dashboards from a business requirement as well as regular alerts from its AI analyst Tara about changed KPIs. The associated sessions can help a product team investigate the reported matter itself.
Assessment: Teams for digital products and mobile user experiences
Product usage and analytics
Whatfix Product Analytics
Whatfix analyses how employees or customers use a digital application. Funnels, time series, user groups and dashboards shed light on the path through a process from different perspectives. For the introduction of new internal software, for example, it can be compared which steps different user groups actually complete in full.
Assessment: Those responsible for digital applications and software roll-out
No entries were found for this selection.
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